Self Storage Operators Achieve 39% Lien Loss Recovery Rate on StorageTreasures Platform, Surpassing $8.8 Million in Recovered Rent
This milestone comes after major investments were made to the online storage auction platform to help operators improve lien loss recovery rates, including AI marketing automation, new bidder tools, and more. The platform proactively promotes seller auctions via email and the new online storage auction app for bidders.
Extra Space Storage Adds 1,000 Additional Facilities to OpenTech Auction Review Service to Uphold Auction Process Standards Following 50% Overnight Portfolio Growth
In 2023, the OpenTech Auction Review Service program reviewed lien files for 1,800+ Extra Space Self Storage locations to prevent wrongful lien sales and legal disputes in their online storage auctions on StorageTreasures.com. This was a helpful boon in the REIT’s operations after it grew 1,000 facilities overnight in a recent merger.
Insights Unlocked: OpenTech Alliance 2024 Self Storage Data White Paper Available Now
This report equips operators with actionable insights to help drive operational efficiencies and competitive advantages at their facilities. Download today to delve into intricate facets of customer behavior, ranging from rental and payment patterns to duration of occupancy and frequency of interactions, to illuminate emerging trends and shifting consumer preferences within self storage.
OpenTech Alliance Announces Strategic Integration with Wirepas to Create a Commercial-Grade Locking Solution for Self Storage Facilities
OpenTech is excited to share its latest partnership: a strategic integration with Wirepas, a prominent leader in connectivity, communications and scalable IoT deployments. This collaboration signifies a substantial milestone to deliver exceptional technology solutions to the self storage industry, particularly enhancing the connectivity landscape for INSOMNIAC® SmartLock™, a recent innovation in electronic locks for self storage that leverages wireless mesh network technology.
INSOMNIAC® SmartLock™ Sets New Benchmarks for Electronic Locks for Self Storage: 6+ Year Battery Life, IP56 Rating and Lowest Total Cost to Own
OpenTech’s electronic locks for self storage have achieved an unprecedented IP56 rating for resistance to dust and water with projections to save operators costs over the lifetime of the system. Storage King shares its thoughts on a pilot of the automated locking solution, including how it has improved unit access control and security at a local self storage facility.
OpenTech Alliance Introduces Two New Cost-Effective Storage Kiosk Models
OpenTech Alliance announced the release of two new full-service self storage kiosk models — the INSOMNIAC® 80 and 200. Among the lowest-priced INSOMNIAC kiosks available, these new models help operators meet every tenant face-to-face while managing their facilities remotely. These cost-effective storage kiosks offer unparalleled value, security and flexibility and are available now.
OpenTech Alliance Launches Online Storage Auction App for StorageTreasures Bidders
The new StorageTreasures online storage auction app for bidders promises to engage and streamline the online auction experience for storage auction buyers and drive higher lien recovery for operators. The app includes new features for the platform to engage bidders and increase auction participation, such as real-time notifications and enhanced mobile searching.
OpenTech Alliance Releases Manager Genie: A Mobile Access Control Management App for INSOMNIAC® CIA
Manager Genie simplifies self storage access control management across your properties and provides a seamless app interface to quickly open gates and doors, monitor access events, view tenant account information and more, from any internet-enabled mobile device. Manager Genie is available free of charge on the Apple App Store and Google Play Store now.
West Coast Self-Storage Enhances Security with INSOMNIAC CIA and SmartEye Facility Monitoring
After years of rapid portfolio growth, West Coast Self-Storage felt constricted by its antiquated access control system. They turned to INOMNIAC CIA to gain actionable tenant and facility data and remote oversight of its 119-facility portfolio. See how WCSS upgraded its security and improved onsite support with OpenTech solutions.
Self Storage Kiosk Enables StrongPoint Self Storage to Stay Open, Serve Customers During Unexpected Leave
When the manager of StrongPoint’s Lake Charles, LA location woke up to a devastating house flood, StrongPoint knew its INSOMNIAC kiosk could provide pivotal backup to keep its facility open and let its manager focus on saving her home.
Safe Store Upgrades Access Control: OpenTech Alliance Makes Historic Debut in Australasia Self Storage with INSOMNIAC® CIA
OpenTech is pleased to announce the success of the first INSOMNIAC® CIA access control system in Australasia. The implementation of the cloud-based access control system, in partnership with Safe Store, marks a critical moment in the industry’s local technological evolution. “CIA has become a set it and forget it part of our operation — we just don’t think about it. I don’t think we’ve spoken to support now in over a month or more for anything,” said Aaron Alsweiler, CEO of Safe Store.
OpenTech Alliance Integrates Latest INSOMNIAC Self Storage Kiosk Software Release with Self Storage Manager Cloud (SSM Cloud)
OpenTech Alliance announced the integration of its upgraded INSOMNIAC self storage kiosk software with SSM Cloud, the latest version of Self Storage Manager, Inc.’s property management software. This collaboration offers an elevated level of convenience for operators and tenants alike, with features such as e-lease management for streamlined rentals and interactive maps to help tenants navigate your facility.
OpenTech Alliance Announces Synergistic Partnership with Self Storage Construction Leader, Kuboid
OpenTech Alliance is is proud to announce a strategic partnership with Kuboid, a renowned leader in self storage design and construction across the UK and Europe. This collaboration marks a transformative step towards self storage development that drives customer-centric experiences, reinforces security and maximises profits for self storage providers.
StorageTreasures Welcomes Red Dot Storage As Exclusive Online Auction Partner
StorageTreasures announced an exclusive partnership with Red Dot Storage as the company’s online auction platform. This strategic shift to StorageTreasures enables Red Dot Storage to boost its lien loss recovery rates, increase auction sales, and reduce delinquent unit cleanout costs.
OpenTech Alliance Honors FAR West Technologies as Dealer of the Year for 2022
OpenTech Alliance presented FAR West Technologies with the 2022 Dealer of the Year Award during the Self Storage Association 2023 Fall Conference & Trade Show for being the top reseller of INSOMNIAC® CIA access control for self storage in 2022 as an OpenTech Authorized Dealer.
OpenTech Alliance Introduces New Call Center Service: INSOMNIAC® Live! Rent Now
OpenTech Alliance launches its latest call center solution, INSOMNIAC Live! Rent Now. This service allows self storage customers to complete full rentals over the phone with Live! Storage Counselors, providing a seamless and efficient rental experience for new tenants and improving conversion rates for storage operators.
OpenTech Alliance to Debut INSOMNIAC® SmartLock™ Electronic Locking Solution, Boasting Low Cost and Longest Battery Life in Industry
OpenTech Alliance is proud to unveil its latest innovation, the INSOMNIAC SmartLock. This secure electronic lock system promises to redefine automated locking solutions for self storage operators, presenting a strategic opportunity to streamline unit access control, reduce operational costs and elevate the overall tenant experience, at a reasonable cost. Self storage operators demoed INSOMNIAC SmartLocks at the Self Storage Association (SSA) 2023 Fall Conference and Trade Show on September 6th and 7th in Las Vegas, NV.
OpenTech Alliance Unveils INSOMNIAC® OpenNet™: An Open Communications Network for Self Storage Facilities
OpenTech is proud to introduce INSOMNIAC® OpenNet™, an industry-changing advancement in connectivity designed specifically for the self storage industry. OpenNet addresses the unique wireless connectivity needs of self storage facilities, providing a secure, reliable, and most importantly an open network operators can leverage to implement the IoT devices they choose. OpenNet provides private and public Wi-Fi capabilities that operators can leverage operationally and offer to their tenants. Designed on a self-healing, secure, open wireless communication infrastructure, OpenNet allows operators to integrate various third-party devices.
OpenTech Alliance Celebrates 20 Years of Self Storage Technology Innovation
OpenTech Alliance announced its 20th anniversary celebrating continuous growth, innovation and an unwavering commitment to the self storage industry. At the end of July, the company celebrated two decades of effort to transform the landscape of self storage technology, and the countless industry partnerships that made it all possible.
OpenTech Alliance Integrates with storEDGE Software by Storable to Enhance Self Storage Kiosk Software
OpenTech Alliance announced a new integration with storEDGE software by Storable, a leading technology partner in the industry. See how OpenTech’s new self storage kiosk software works with storEDGE facility management software (FMS) to introduce enhancements such as seamless lease management with esign, an advanced driver’s license scanner to improve data entry accuracy, and the addition of wayfinding maps to ensure a successful customer journey.
OpenTech Alliance Integrates Upgraded INSOMNIAC Self Storage Kiosk Software with SiteLink
OpenTech announces its upgraded INSOMNIAC self storage kiosk software integration with Sitelink, the industry’s leading property management system. This software features an advanced driver’s license scanner, which streamlines the rental process and enables tenants to verify their identity quickly and securely, ensuring data integrity.
OpenTech Alliance Integrates INSOMNIAC® CIA Access Control with 6Storage Self Storage Software for Enhanced Operations
OpenTech Alliance announced its new integration between 6Storage, a principal international provider of property management software for the self storage industry, and INSOMNIAC CIA access control. This integration will empower self storage operators with a seamless, comprehensive solution for enhanced operational efficiency and customer experience.
Live Help Video Chat Feature Assists Over 27,000 Self Storage Kiosk Customers to Drive Rentals and Increase Tenant Satisfaction
OpenTech Alliance announced significant user adoption of the Live Help video chat feature across its network of INSOMNIAC self storage kiosks in 2022. Tenants used this state-of-the-art feature 27,945 times to complete a storage transaction without onsite staff support. This usage highlights the industry’s ongoing shift towards more automated operations, and tenant preference for self-service technology.
OpenTech Adds Low Cost Indoor Keypad to Enhance INSOMNIAC® CIA Access Control Solution for Self Storage Facilities
OpenTech Alliance recently announced the launch of its latest product, the 504 indoor access keypad. At a price point nearly 20% lower than traditional keypads, this new addition to OpenTech’s cloud-based access control solution, INSOMNIAC CIA, aims to empower self storage operators with unparalleled insights into the movements within their facilities to bolster property security and enable better operational efficiency. The new keypad is in stock and available for order now.
OpenTech Alliance Integrates INSOMNIAC CIA Access Control to RADical Systems Software
OpenTech Alliance is pleased to announce its integration with RADical Systems, the longtime industry leader in self storage software in the UK and Europe and owner of Space Manager, to its rapidly growing access control solution, INSOMNIAC® CIA. This integration creates a seamless experience for self storage operators and tenants, enhancing overall facility management and improving customer service.
OpenTech Alliance Implements GDPR Compliance Practices to Safeguard Customer Data
OpenTech Alliance announced a company-wide initiative to ensure compliance with the General Data Protection Regulation (GDPR), a set of data and privacy regulations to protect the collection, storage and use of personal data in the European Union. OpenTech’s access control system, INSOMNIAC CIA, has been updated to ensure compliance with all aspects of GDPR.
OpenTech Alliance Announces International Business Expansion
OpenTech Alliance announced its expansion from its US base into Europe with the opening of a new office in the London area and the appointment of a new Director of Operations for OpenTech Alliance Europe. This move marks a significant milestone in the company’s growth and underscores its commitment to providing superior service to its European customers.
New 2023 Data White Paper Reveals Insights Into Self Storage Tenant Behavior
OpenTech announced the release of its latest annual data white paper, providing insights into self storage tenant behavior with a transparent look at customer transaction and property use data collected across the INSOMNIAC® network of self storage technology solutions. Limited copies of the 2023 Self Storage White Paper are available to operators that visit the OpenTech booth (#1023) at the Inside Self Storage (ISS) World Expo this week in Las Vegas, NV on April 12th and 13th. The white paper will be available for digital download on the company’s website following the show on April 14th.
OpenTech Integrates with DoorSwap, Offering Enhanced Rental Experience and Operational Controls
OpenTech Alliance announced a new integration with the management solution DoorSwap and its latest version of INSOMNIAC® self storage software that powers the company’s full-service kiosks. The integration gives operators greater flexibility and control over kiosk rentals, and access to the latest software enhancements that include seamless lease management, a driver’s license scanner for automatic and accurate data input, and a simplified rental funnel.
OpenTech Integrates INSOMNIAC® CIA Access Control with Tenant Inc. Software
OpenTech Alliance announced a new integration with Hummingbird, a cloud-based management software platform for self storage operators by Tenant Inc., and INSOMNIAC CIA. The new integration provides operators using the software with numerous benefits including improved efficiency, reduced errors, enhanced security and increased tenant satisfaction.
OpenTech Alliance Partners with KIOSK Information Systems
OpenTech Alliance announced a new partnership with KIOSK Information Systems (KIOSK) to offer its signature INSOMNIAC® self storage software on the company’s kiosks. KIOSK, the leading self-service solution provider in North America, is backed by 30 years of experience. Operators can demo the first KIOSK machine with INSOMNIAC software at the Self Storage Association (SSA) 2023 Spring Conference and Trade Show in New Orleans this week at booth #218.
OpenTech Opens First & Only Self Storage Technology Experience Center
OpenTech Alliance announced the opening of the OpenTech Experience Center — the industry’s first and only interactive, hands-on space designed to let operators test drive tenant services, emerging technology and new tools for facility operations. Located at its corporate headquarters in Phoenix, Arizona, the center is set to open to visitors in early April. The Experience Center is designed to help self storage operators put themselves in their tenants’ shoes and see how technology can drive tenant satisfaction, ease facility security concerns and create streamlined customer experiences that drive value to their business.
Stor365 Implements Remote Monitoring Solution to Enhance Self Storage Security and Improve the Tenant Experience
OpenTech Alliance has helped growing operator Stor365 stop break-ins at its rural facility in Lima, OH after they faced a string of 75 incidents in three short months. INSOMNIAC® SmartEye now protects the 15-acre remote property with proactive security monitoring to prevent theft, property damage and loitering after-hours. Victor Diaz, Co-Owner and Co-Founder and Founder, says the solution has saved their operation valuable costs from ongoing repairs, lost rent and a damaged reputation, and raised their profile to the most secure storage facility in the area.
OpenTech Integrates CIA Access Control with Self Storage Manager to Enhance Interoperability
OpenTech Alliance announced a new integration with the latest generation of Self Storage ManagerTM, a cloud-based management software for single and multi-facility self storage operators, and INSOMNIAC® CIA access control. The new integration improves the interoperability of both systems to deliver a streamlined experience for the operator and tenant.
3 Mile Storage Management Saves $4K Per Month in Payroll with Remote Manager
OpenTech Alliance expanded its partnership with 3 Mile Storage Management to help the company save an average of $4,000 per month in payroll costs with Remote Manager. In July 2022, after trying for over a year to manage customer calls internally, 3 Mile transitioned all managed sites to Remote Manager to save on customer service costs, improve the tenant experience and free internal staff to focus on other revenue-driving activities.
OpenTech Integrates INSOMNIAC® CIA Access Control with Syrasoft Self Storage Software
OpenTech Alliance announced a new integration with Syrasoft Self Storage Software, a leading provider of self storage management software. The integration connects Syrasoft to INSOMNIAC CIA cloud-based access control to enable unique features such as such as Text Me My Code or automated links to make a payment on delinquent accounts. The integration makes it easier for operators to manage facility access through real-time account updates.
National Storage Affiliates Upgrades 600+ Facilities to INSOMNIAC® CIA Access Control
OpenTech Alliance announced self-managed REIT National Storage Affiliates (NSA) has chosen INSOMNIAC CIA as the preferred access control solution for their portfolio across all corporate managed brands. New systems are already in place at 240+ iStorage and SecurCare Self Storage properties, with upgrades slated for an additional 350+ properties, including Northwest Self Storage, in 2023.
OpenTech Integrates INSOMNIAC® CIA Access Control with Storeganise Self Storage
OpenTech Alliance announced a new integration with Storeganise management software, a leading provider of self storage software solutions. The new integration connects Storeganise to INSOMNIAC CIA, OpenTech’s cloud-based access control solution, to instantly sync account updates, increase data capabilities and enable unique features available with CIA to reduce tenant frustration and customer service costs.
Shurgard Upgrades Entire Portfolio with OpenTech Alliance Access Control Solution
OpenTech Alliance and Shurgard Self Storage SA, Europe’s largest owner and operator of self storage centers spanning seven countries, announced that Shurgard has chosen OpenTech’s INSOMNIAC® Centralized Intelligent Access solution as their exclusive access control system. The portfolio-wide upgrade is scheduled to be completed by the end of the year. OpenTech will return to the FEDESSA Conference in Portugal on September 27 – 29 to exhibit their solution.
Life Storage Awards 150 Facility Access Control Contract to OpenTech Alliance
Life Storage, Inc. (NYSE: LSI), a leading national owner and operator of self storage properties, has selected OpenTech to upgrade access control technology at 150 facilities across the USA. OpenTech was awarded the contract to install INSOMNIAC® CIA in May 2022 following a competitive proposal process.
