Meet our fearless leaders.

OpenTech is led by a team of individuals with significant experience and skills in the self storage industry, in technology and in corporate management. These accomplished leaders work together to drive product and service innovation, corporate strategy, brand awareness, sales growth and operational efficiencies.

chiti headshot1

Robert Chiti

Chairman
and CEO
mconnolly web1

Mike Connolly

President
and COO
Bill Hoffman

Bill Hoffman

Senior Vice President
of Sales & Marketing
danscaman

Dan Scaman

Vice President
Strategic Planning & Analysis
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Kristi Adams

Vice President
of Product Marketing
Roy Pierson

Roy Pierson

Vice President
of Engineering
Troy Grissom

Troy Grissom

Director of
Information Technology
Jon Loftin

Jon Loftin

Vice President
IoE Product Owner
ashley kowatsch opentech alliance 1

Ashley Kowatsch

Assistant Vice President
of Customer Service
LHolan Headshot 01

Lorraine Holan

Corporate
Controller
Holly McIntyre

Holly McIntyre

Director of
Human Resources

To learn more about our corporate team or our self storage solutions,
drop us a note or call us at 800.481.7459.

Slide What Our Customers Are Saying “INSOMNIAC takes care of sales and payments, especially after-
hours and on weekends, enabling me to run our facility with
only one employee and no overtime. Customers love the kiosk
and we save money.”
Dale Schmidt Exit 2 Storage
Slide What Our Customers Are Saying “INSOMNIAC kiosks make great business sense for the self-storage
industry because they provide customer convenience and sales
while helping reduce staffing costs.”
Raymond E. McRae Storage Solutions, Goodyear, AZ
Slide What Our Customers Are Saying “The INSOMNIAC kiosk is the best employee I have ever had. The first day
it was turned live it took three move-ins. It is truly amazing!”
Bruce Manring Discount Storage
Slide What Our Customers Are Saying “On average, our largest store is producing 12 additional rentals per month through
the call center. Other properties average about 5-7 additional rentals monthly per store,
resulting in a 14% same-store sales increase in 2013. With the call center, we get more
income from rentals, gain occupancy and raise rates when occupancies get higher.”
Anne Ballard President of Marketing, Training and Developmental Services at USG
Slide What Our Customers Are Saying “With INSOMNIAC, customers never see a ‘Closed’ sign or have to come back later.
Instead, they can make payments or rent units at their convenience.”
Phil French President of Filco Limited, LLC.
Slide What Our Customers Are Saying “Over the course of a year, the OpenTech call center contributed to
an increase in occupancy from 71% to 82%, an all-time high.”
Blair Valk Vice President of Operations at Assured Self Storage