Self Storage Security Monitoring
Protect Your Property with INSOMNIAC® SmartEye, the self storage security solution that is always on guard
Stop Crime at Your Property Before the Damage is Done
Protect your tenants and property assets with INSOMNIAC SmartEye — a proactive service that uses advanced artificial intelligence and machine learning to detect, intercept and prevent intrusions at your facility.
“We always want to protect our investment and our property – that’s important. But ultimately our top priority is to keep our customers and their property safe. SmartEye allows us to accomplish both with self storage security camera and gate systems. The innovative solution helps ensure we’re protecting our property from vandalism and damage, but most importantly helps us protect our tenants’ goods and keep tabs on what’s happening at our properties when no one is there.”
Kacey Kalian·Extra Space Storage
How SmartEye Works
This intelligent storage facility security monitoring system uses your existing camera systems to prevent and deter crime, rather than just record it. Integrated with your existing CCTV systems, SmartEye detects bad behavior as it happens and immediately alerts our Virtual Security Team (VST).
Detect
Artificial intelligence and machine learning flag and stream incidents immediately when they occur.
Intercept
The Virtual Security Team views and assesses each incident, and uses onsite speakers to communicate directly with the perpetrator.
Alert
The Virtual Security Team can immediately contact police or local authorities if required.
SmartEye Incident Summary - 2025
*Data represents self storage sites monitored through INSOMNIAC® SmartEye between January 1 and December 31, 2025.
Find the Right SmartEye Plan for Your Facilities
Every plan connects to your existing CCTV system and includes AI detection backed by our Virtual Security Team. Get started for as little as $9.17 a day.
Learn more about how AI detection backed by a Virtual Security Team can deter incidents at your property after hours.
Find the Right SmartEye Plan for Your FacilitiesGet Started
Request SmartEye Pricing
Tell us about your property and we will put together a coverage recommendation and a quote.
- A tier recommendation based on your camera count and hours
- Confirmation of whether your existing cameras will work
- Pricing for your property, with no obligation
Download the SmartEye Coverage Flyer
- How AI detection and a live Virtual Security Team stop incidents in progress
- Why SmartEye works with the cameras you already have
- Real numbers from facilities running SmartEye today
See SmartEye Security
Monitoring in Action
Don’t waste hours looking through recorded footage, rely on untrained personnel to respond to late night incidents or leave your property unprotected. Professionals are standing by to deter perpetrators with audio messages or dispatch local authorities.
Devon Self Storage Reduces Burglary Claims 67-100% at Memphis
Self Storage Facilities with INSOMNIAC SmartEye
Ken Nitzberg, CEO, Devon Self Storage:
“OpenTech’s SmartEye system has significantly improved the profitability and security of our Memphis locations.”
Have the Safest Self Storage Property on the Block
Help storage tenants feel safe storing and accessing their valuables at your facility, and prevent damage to your property and reputation.
Key Features and Benefits
- Proven to reduce and eliminate crime at self storage facilities
- Professional monitoring by our Virtual Security Team
- Proactive customer acknowledgement to help tenants feel safe
- Customer-specific protocol to fit your operation
- Compliments and enhances existing hardware and systems
Prevent & Deter Crime
Enhance Existing Camera Systems
Help Tenants
Feel Secure
“Holiday weekends are prime targets. They cut a hole in the rear fence and were onsite for about five minutes. They broke into a dummy unit we had set up and were rifling through it for about 10 or 20 seconds. Then, the live monitoring kicked in and someone on the PA said, ‘Hey, you’re not supposed to be in here. The police have been dispatched.’ That door whipped open, and they sprinted out. They’re not coming back now.”
—Victor Diaz, Stor365, Co-Owner and Founder
The SmartEye Security Advantage
Upgrade your existing CCTV system to take your security monitoring to the next level.
Upgrade Your Self Storage Security with SmartEye:
- Remote, Professional Live Monitoring
- Real-Time Activity Alerts
- Triggered Alerts to Local Authorities
- Detects and Prevents Crime
- Catalogued Database of Incidents
- Works with existing CCTV hardware
SmartEye Equipment & Services
When your property security is at risk, speed matters. INSOMNIAC SmartEye works with your existing CCTV system to save you time and money when you need it most.
SmartEye Video Hub
Connects to your network and streams video events to the Central Monitoring Station. There is no need to replace your existing camera system. May not be required if your existing camera system uses a compatible Video Management System.
- TCP/IP Communications
- Requires Internet connection. Min 5 Mbps download and 20 Mbps upload.
SmartEye IP Speaker
IP enabled speakers allow the Virtual Security Team to communicate and provide voice response when an incident occurs.
- Outdoor-ready
- Clear, long-range audio
- Simple installation with network cable and Power over Internet (PoE)
Virtual Security Service
The SmartEye Virtual Security Service provides live monitoring of your camera feed by the Virtual Security Team (VST).
- The VST responds to incidents via voice commands and dispatches first responders as required
- The number of monitored security cameras and hours in each package varies
- Add additional cameras as needed to customize coverage to your self storage property needs
Transform Your Self Storage Facility Security with an AI-Powered Solution - Watch Now
Go behind-the-scenes of INSOMNIAC SmartEye and see how it combines a virtual security team, artificial intelligence and your existing surveillance cameras to increase security at your facility. Plus, take a tour of the system’s dashboard to see what data is available to use, including common alerts, audio intervention and police dispatch data, and more.
What Our Customers Are Saying
FAQs - Security Monitoring SmartEye
Will I receive security cameras with the INSOMNIAC® SmartEye service?
SmartEye is designed to work with your existing CCTV cameras to make it simple and seamless to upgrade your self storage security with OpenTech. If you need cameras to outfit your property, our expert security team can provide recommendations or connect you with our preferred vendors to help facilitate your facility setup.
Who will be alerted if an incident occurs?
If an incident occurs, the facility owner, anyone added to an approved contact list (facility managers, employees, etc.), and our Virtual Security Team (VST) will be notified first. If needed, our VST can also contact local authorities in real-time to handle the situation in person.
What types of incidents will be detected and monitored?
Our AI and machine learning self storage security solutions can be programmed to monitor and prevent a variety of incidents based on your facility needs, including:
- Trespassing and intrusions
- Unit break-ins
- After-hours tenant access
- False alarms
- Vandalism and theft
And more!