OpenTech is committed to ensuring accessibility for people with disabilities while using our website and digital technologies.

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OpenTech Alliance is committed to ensuring accessibility for people with disabilities, including through our website and digital technology products. We recognize and support the Americans with Disabilities Act, 12 U.S.C. §12101 et seq. (ADA), and the various state laws that support accessibility. We understand our obligation to provide “effective communication” under the ADA with our customers and that this obligation includes our company and our website. 

The Web Content Accessibility Guidelines (WCAG)defines requirements for designers and developers to improve accessibility for people with disabilities. WCAG defines three levels (A, AA, and AAA) of accessibility. OpenTech Alliance is committed to becoming conformant with WCAG 2.1 level AA—the most commonly used standard by governments worldwide for achieving website accessibility— in all areas of our website and products but not all areas of our website or digital products may be fully remediated today. If you encounter any barriers as we transition towards making our web content accessible, please use the resources in “Access to Goods and Services” below. 

Existing Web Content and Products 

We have reviewed our existing site and digital products and identified areas for improvement using common assistive technologies (e.g., JAWS, NVDA, etc.) on popular operating systems (e.g., Windows 11, MacOS 10.16, etc.).  

Access to Goods and Services 

All the goods and services available through our website are also available by contacting us at: 

We are available by phone between the hours of 9:00 A.M – 5:00 PM (Mountain Standard Time) Monday through Friday. Should you encounter any barriers in our website or need assistance for any other reason please do not hesitate to contact us. 

We also try to reply to all email requests within 2 business days. If your request is urgent, we suggest contacting us by phone instead. If you have a hearing impairment, our customer service representatives will be happy to receive a relay call at the phone number above. 


We welcome your feedback! Your feedback helps us improve our services and makes our website better for everyone. Please reach out to us at: 

  • Postal Address: 2101 W Peoria Ave Unit 100, Phoenix, AZ 85029 

If possible, please try to be as specific as possible by including: 

  • URL of the page with barrier, 
  • Description of what you were trying to accomplish and the barrier(s) you encountered, 
  • Date when you encountered the barrier, and 
  • Operating system and assistive technologies (if any) 

We will try to respond to feedback within 2 business days. 


We cannot guarantee that popular social media channels used by OpenTech Alliance are accessible. We do not post coupons, discount codes, or other benefits exclusively through social media channels. While we make our best efforts to ensure that third-party content made available through our website is accessible, we cannot guarantee that such content will be accessible. 

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  1. Onsite behaviors, popular access times, traffic patterns and delinquent spikes
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