Call Center Solutions
Self Storage Call Center
SSA studies show that 60% of tenants rent from the first facility they can reach.
Even with a tech-savvy internet population, 38% of first contacts to self storage facilities occur via the phone. How many new rental opportunities could you capture if you could answer EVERY call? Increase your revenue and enhance your customer service with an INSOMNIAC Live! call center solution today.
- Scalable call center solutions let you customize call-answering services to meet your needs
- Seamlessly integrates in real-time with major Property Management Software vendors
- Professional Storage Counselors extensively trained to assist and convert your self storage customers
- Supporting over 2,200 storage facilities, from REITs to single-facility operations, all from our US-based offices
What Our Customers Are Saying
Your Facility's Backup Bench to Ensure Every Call is Answered
Evaluate Your Storage Calls Today
Let Us Answer Your Calls
OpenTech call center solutions ensure you never miss another call, or customer, again. Whether you need full-time support or an extra hand, we can customize a unique solution for your facilities.
Prefer a Full-Service Solution?
Learn how you can cut costs without decreasing customer service at your self storage facility with Remote Manager. See if remote managers are right for you.
A Call Center Operation You can Trust
INSOMNIAC Live! call center solutions are 100% satisfaction guaranteed. We strive to create a true partnership with the real “guarantee” on the promise that we'll deliver.
Benefits of Call Center Solutions Include:
Run Your Own Call Center
If you prefer to do it yourself, get our industry-tested services and top-of-the-line technology solutions to assist your internal self storage call center operations.