IoE: Open Platform

With this easy-to-use self storage kiosk, customers can make a payment or rent a unit at their convenience, regardless of whether a manager is available or your facility is open. Live Help is always available for your tenants via call center Storage Counselors.

Track foot patterns at your office when it’s open or closed. Monitor how many times the door opens each day, receive alerts when the office isn’t open on time, and discover how often people attempt to visit your office but the door is closed.

Use voice commands and an Alexa skill to perform tasks or receive information about your storage facility. Ask Alexa to ‘open the gate,’ ‘adjust the thermostat to 78 degrees’ or ask ‘how many tenants are currently on the property.’

Support your manager with full-scale or supplemental services to ensure your tenants receive superior customer service, every time they call. When connected, self storage call center agents can facilitate kiosk transactions and assist customers when they’re locked in or out of the facility.

Easily grant your tenants hands-free access with the Storage Genie tenant mobile app. Once setup, tenants can enter the facility without re-entering their credentials in the app or on a keypad.

Easily manage permissions for all access points at your self storage facility. Quickly add or remove tenants, restrict access to certain buildings/areas, and view tenant visit info and manage properties remotely.

Save on your HVAC expenses – monitor and control the temperature at your facility from any location. Adjust your thermostat remotely and receive alerts when temperatures or humidity levels change.

Connect your existing cameras to a smart, prevention-based self storage security monitoring system. Using artificial intelligence and a Virtual Security Team, you can detect and prevent crime before it happens.

Address gate operator issues before they impact tenants or create a security situation. Receive alerts when a gate does not open or close when requested, or is forced open or closed manually.

Automate tenant notifications during the rental and overlock process without investing hundreds in a unit-locking system for an easy and economical overlock solution. Currently available through an integration with the DaVinci Lock^® System.

Automate overlocks and secure vacant units with self storage electronic locks. Monitor unit access remotely in the IoE Control Center and improve operational efficiency with remote overlock capabilities.

Monitor the status of your hardwired unit alarms from any Internet-enabled device. Connect your old individual unit alarms to the IoE to quickly see when units are armed, offline or in alert status.

Easily manage tenant permissions for all access points at your facility. Restrict entry to certain areas, including building entry/exits. Plus, hands-free access granted at all entry points with the tenant mobile app.