OpenTech IoE
Internet of Everything
The OpenTech IoE smart storage platform works seamlessly to help facility operators proactively manage site operations, integrate software and devices, and enhance the customer experience while capturing and reporting actionable data to more effectively manage your self storage portfolio.
Connect your
keypads
cameras
call center
thermostats
unit alarms
tenant data
operation
unit locks
Work across systems and suppliers to simplify your self storage operations
Connect your access control, security, unit alarms, thermostats, call center and more for seamless automation and business insights for smart storage operations. Outfit your facility with our suite of available smart storage products and third-party integrations, or work with us to connect your devices to our platform via the open API.
Explore our smart-connected facility model to learn more. (Hover over each to see how these systems can work together!)
With this easy-to-use self storage kiosk, customers can make a payment or rent a unit at their convenience, regardless of whether a manager is available or your facility is open. Live Help is always available for your tenants via call center Storage Counselors. Track foot patterns at your office when it’s open or closed. Monitor how many times the door opens each day, receive alerts when the office isn’t open on time, and discover how often people attempt to visit your office but the door is closed. Use voice commands and an Alexa skill to perform tasks or receive information about your storage facility. Ask Alexa to ‘open the gate,’ ‘adjust the thermostat to 78 degrees’ or ask ‘how many tenants are currently on the property.’ Support your manager with full-scale or supplemental services to ensure your tenants receive superior customer service, every time they call. When connected, self storage call center agents can facilitate kiosk transactions and assist customers when they’re locked in or out of the facility. Easily grant your tenants hands-free access with the Storage Genie tenant mobile app. Once setup, tenants can enter the facility without re-entering their credentials in the app or on a keypad. Easily manage permissions for all access points at your self storage facility. Quickly add or remove tenants, restrict access to certain buildings/areas, and view tenant visit info and manage properties remotely. Save on your HVAC expenses – monitor and control the temperature at your facility from any location. Adjust your thermostat remotely and receive alerts when temperatures or humidity levels change. Connect your existing cameras to a smart, prevention-based self storage security monitoring system. Using artificial intelligence and a Virtual Security Team, you can detect and prevent crime before it happens. Address gate operator issues before they impact tenants or create a security situation. Receive alerts when a gate does not open or close when requested, or is forced open or closed manually. Automate tenant notifications during the rental and overlock process without investing hundreds in a unit-locking system for an easy and economical overlock solution. Currently available through an integration with the DaVinci Lock® System. Automate overlocks and secure vacant units with self storage electronic locks. Monitor unit access remotely in the IoE Control Center and improve operational efficiency with remote overlock capabilities. Monitor the status of your hardwired unit alarms from any Internet-enabled device. Connect your old individual unit alarms to the IoE to quickly see when units are armed, offline or in alert status. Easily manage tenant permissions for all access points at your facility. Restrict entry to certain areas, including building entry/exits. Plus, hands-free access granted at all entry points with the tenant mobile app.Full-Service Kiosk
Office Analytics
Voice-Controlled Devices
Call Center Solutions
Hands-Free Mobile Access
Access Control
HVAC
CCTV
Gate Alerts
Unit Overlock
Unit Locks
Unit Alarms
Access Control
Manage Your Properties with Smart Storage Operations
Meet the brains of the OpenTech IoE (Internet of Everything). The IoE Control Center is your connection to this powerful platform of interconnected devices and integrations, and grants you access to a user-friendly dashboard to help you manage your property — whether you’re onsite or on-the-go. From this feature-rich command center, operators can monitor and control any software, service or device, and generate useful data to drive business intelligence.
IoE Control Center
What Our Customers Are Saying
Facility-Ready IoE Solutions
Your Property. Your Devices. Your Choice.
All integrated to one interconnected platform
Choose from our wide array of smart products, integrations and apps, or bring your own. We specialize in creating custom intelligent storage solutions uniquely tailored to the self storage industry, and also integrate with a variety of popular third-party technology to help you provide the best experience for your storage operation and tenants. The OpenTech IoE is an open platform, so you can integrate any property management software, call center or other system you add or acquire. Learn more about our ecosystem of supported solutions below.
Available Products
Enhance your property with OpenTech’s smart storage solutions specifically designed for the self storage industry. Click on an available product to learn more.
Available Integrations
Connect your third-party technology to our platform for seamless automation and business insights. Click on an available integration to learn more.
Don’t see something you want? Ask about our open API.
Save Energy, Save Money
Don’t waste money manually adjusting thermostats throughout your properties. A smart-connected thermostat helps you keep your climate-controlled units at optimal temperatures so you save automatically.
All-in-One Access Control
Security That Detects and Prevents
Crime Before it Happens
Self Storage Business & Revenue
Management Insights
Get visibility into tenant trends and property insights to make data-driven decisions around staffing, revenue management, energy use, predictive maintenance and more with our self storage technology. User-friendly reporting and alert capabilities let you quickly see activity patterns across your storage operation and prepare for property needs.
Visualize Trends
- Monitor open/close trends for each location
- Identify peak periods of activity and customer traffic
Uncover Activity
Pinpoint activity such as loitering, delinquent access attempts, or open access points that could create safety concerns
Keep a historic timestamp of tenant visits
Central Control Center
- Control and monitor one or multiple facilities
- Set custom alerts and reports to receive notifications in real-time, and stay up-to-date on daily, weekly and monthly data trends
From the Blog
A new PTI keypad integration allows operators to connect existing PTI Apex or VP keypads to INSOMNIAC CIA.
Quickly and easily upgrade older individual unit door alarms systems without the need to rewire the property.
FAQs
Why is the OpenTech IoE the smart choice for my storage operation?
How do I get a system today?
What does an access control system cost?
They worked, but we were struggling to get parts, and paying more to
convert them to the current operating systems (Windows 3, 8, 10). The piece of
equipment had outgrown its viable lifetime. When we purchased CIA, the installer
came in, had it up and running in less than two hours, and it’s worked
seamlessly since then. I tell everyone in the industry that it’s the next best thing since
sliced bread. Tenants think it’s so cool that they can open the gate from in their pocket.”
We’ve been trying to move to a more web-based platform for a while,
and the gate was the last system that required us to have a
computer on site. CIA is one of the key pieces to keep moving forward
with the way we want to run our storage facilities.”
their CIA solution I was immediately sold on the cloud- based
technology, technical support team, and hands-free secure
access through the Storage Genie tenant mobile app.”
sealed the deal in securing a rental.“ We see future benefits of
voice-driven functions at our properties, from having
Alexa open our gates to giving the manager a daily briefing report,
setting reminders, and so much more.”
the readout on the keypad. Since upgrading to CIA we have noticed a change in
our business on various fronts; real-time alerts, reports on how many times tenants
are accessing our location, giving tenants hands-free access through the
Storage Genie mobile app, and knowing I have Lifetime Protection on the hardware
and someone to pick up the phone when I need customer support.”
solutions and saved us money!”
The Industry Standard for IoE Solutions
The OpenTech IoE (Internet of Everything) is the leading cloud-based platform built on four primary components designed to support and enhance your self storage operations:
Integrate the data from your different systems into one database to easily store, sort, correlate and analyze your tenant and property data from one central location.
Reports and real-time data visualization help you gain critical insights into tenant behaviors and predictive maintenance needs. Operators have successfully employed data insights to enhance revenue management, settle tenant disputes, optimize staffing schedules and more.
Remotely manage your OpenTech and third-party technology at one or multiple facilities from any location or Internet-enabled device. Choose from our ecosystem of supported smart storage solutions, or work with us to integrate your preferred software via the open API.
Keep an eye on your properties with the comprehensive notification service that provides real-time alerts about your property/tenants based on custom triggers.
FAQs - OpenTech IoE Facility Management Platform
What does IoE stand for?
What are the software requirements needed to connect to the OpenTech IoE smart storage platform?
What software you need will depend on your desired integrations (view here), but the platform can connect with most third-party systems. The majority of products can be managed directly from your IoE Control Center dashboard. Contact us for more information.
Why is the OpenTech IoE the smart choice for my storage operation?
Check out how the OpenTech IoE can increase your revenue, improve visibility and more in our full video here.
What does an access control system cost?
We’ve compiled all the facts and the total cost of ownership for INSOMNIAC® CIA, the flagship product of the OpenTech IoE system, in our downloadable white paper. Download today!