

INSOMNIAC™ Centralized Intelligent Access (CIA)
INSOMNIAC CIA gives you total control of a single or thousands of properties, and addresses issues with older PC-based systems including technology, warranty, installation, and support. Don’t worry about computer problems or never-ending software updates as the cloud-based software will continue to operate even if your Internet connection goes down. Managers and owners, gain insights into your renter’s behaviors and streamline business operations with predictive maintenance triggers with real-time data visualization and reporting from the OpenTech IoE Control Center. Enhance your tenants’ experiences by utilizing the hands-free secure access from our Storage Genie mobile app.
INSOMNIAC CIA is listed to Underwriters Laboratory specification UL294 for Access Control
and has been tested to withstand surges to 20,000 volts and 10,000 Amps
Key Features
Developed for the self storage Industry – cutting edge technology addresses issues with older PC-based systems including updated security, warranty, and installation and support. Many other Access Control solutions are built by a 3rd party.
Exclusive Lifetime Protection – includes hardware, lightning and power surges, unlimited telephone and technical support as well as software subscription and updates.
Storage Genie tenant app functionality.
Access Anytime, Anywhere – total control of a single or thousands of properties and works from any mobile device, PC, Mac, tablet or smartphone.
Designed to incorporate the latest encryption and token-based technologies for all communications between gateway, remote devices and web servers.
Cloud based dashboard provides state of the art data visualization and reporting.
Gain Facility-Level Intelligence
from your Keypad
Streamline your business operations with real-time data visualization and reporting from the OpenTech IoE Control Center. Set-up text and email alerts to be notified of a variety of actionable insights. Create predictive maintenance triggers to ensure your systems are operating at their best and remotely lock down your property in the event of a weather situation. The Control Center is accessible from any browser, tablet, or mobile device – allowing total control of your property from virtually anywhere.
What Our Customers Are Saying
“CIA solved our requirement for a cloud based solution and provides us with tenant behavior data to better understand our customers and their activity onsite. Storage genie app, was frosting on the cake!”
— Ben Hendricks, Vice President of Five Star Storage
INSOMNIAC CIA Keypad 500

The base system consists of the INSOMNIAC CIA Gateway and wired or wireless keypad(s). The keypads feature state-of-the-art organic LED displays (OLED), which are bright, sunlight readable and have a wide viewing angle. Messages displayed on the keypad can be fully customized, and the keypads have been designed with unique features that makes installation and maintenance simple and painless.
• Optional Wireless: Model CIA-K-500-02W
• Optional Covert Camera: Model CIA-K-500-02C
• Optional Wireless Camera: Model CIA-K-500-02CW
• Optional IP Camera: Model CIA-K-500-02CIP
• Optional Wireless IP Camera: Model CIA-K-500-02-CIPW
INSOMNIAC CIA Keypad Product Video
Keypad 501

CIA Keypad without intercom substation.
• Optional Covert Camera: Model CIA-K-501-02C
• Optional Wireless Camera: Model CIA-K-501-02CW
• Optional IP Camera: Model CIA-K-501-02CIP
• Optional Wireless IP Camera: Model CIA-K-501-02-CIPW
Keypad 502

Compact CIA Keypad without intercom substation. Includes all of the features of the CIA-K-500-02 in a more compact design.
• Optional Wireless: Model CIA-K-502-02
PTI® Keypad Integration Available
Upgrade your access control to a true cloud-based solution utilizing your existing PTI® Apex or VP keypads. Save on capital costs and move all of your properties to the same platform to enjoy the data insights, reporting and remote capabilities available with INSOMNIAC CIA.

® PTI is a registered trademark and brandmark of Preferred Technology Systems, LLC and PTI Security Systems.

They worked, but we were struggling to get parts, and paying more to
convert them to the current operating systems (Windows 3, 8, 10). The piece of
equipment had outgrown its viable lifetime. When we purchased CIA, the installer
came in, had it up and running in less than two hours, and it’s worked
seamlessly since then. I tell everyone in the industry that it’s the next best thing since
sliced bread. Tenants think it’s so cool that they can open the gate from in their pocket.”

We’ve been trying to move to a more web-based platform for a while,
and the gate was the last system that required us to have a
computer on site. CIA is one of the key pieces to keep moving forward
with the way we want to run our storage facilities.”

their CIA solution I was immediately sold on the cloud- based
technology, technical support team, and hands-free secure
access through the Storage Genie tenant mobile app.”

sealed the deal in securing a rental.“ We see future benefits of
voice-driven functions at our properties, from having
Alexa open our gates to giving the manager a daily briefing report,
setting reminders, and so much more.”

the readout on the keypad. Since upgrading to CIA we have noticed a change in
our business on various fronts; real-time alerts, reports on how many times tenants
are accessing our location, giving tenants hands-free access through the
Storage Genie mobile app, and knowing I have Lifetime Protection on the hardware
and someone to pick up the phone when I need customer support.”

solutions and saved us money!”

The software is located in the cloud, utilizing Amazon Web Services (AWS) so you won’t ever have to worry about computer problems such as loss of data, limited amount of storage, computer crashes or never-ending software updates.
CIA | PC-Based |
---|---|
Access from anywhere in the WORLD | Access from local store only |
Data stored in Cloud | Data stored on local PC |
Immediate updates and remote enhancements | Never-ending software updates |
Real-time data visualization
and reporting | No centralized data and control |
Lifetime protection | Limited technical support & no long-term warranty |
Lower total cost of ownership | Skyrocketing pricing |
Hands-Free Access with our Storage Genie Tenant Mobile App

OpenTech IoE
The OpenTech IoE platform is based on four primary components; a centralized data structure for collecting data from any device or source, business analytics tools for learning from the data, the ability to monitor and control both proprietary and third-party devices, and a comprehensive notification service based on customizable alerts and triggers.
OpenTech IoE includes an open API so any property management software, call center, or other applications can easily integrate with the platform.

Access Control – INSOMNIAC™ CIA
Re-inventing Access Control with the industry’s first smart connected cloud based self storage solution. Enhance your property and gain facility level intelligence from your Access Control system.
Unit Lock
Coming Soon! Provide access control and additional security to both occupied and vacant units enhancing your property and customer experience.
Door Sensors – INSOMNIAC™ SmartDoor
SmartDoor, the first and only self storage office analytics system that is integrated with INSOMNIAC™ CIA. Operators gain insights and actionable data on when customers visit the office and when potential customers attempt to visit the office.
INSOMNIAC™ Kiosks
INSOMNIAC™ Kiosks make self storage renting more convenient and more profitable.
CCTV Integrations – INSOMNIAC™ SmartEye
Sophisticated video system that uses AI and Machine Learning to ‘Detect, Intercept and Alert’ intrusions.
Gate Sensors – INSOMNIAC™ SmartGate
SmartGate allows owners and operators to receive alert notifications when a gate or other device does not open or close when requested, or when it is opened or closed manually.
Digital Signage
Coming Soon! Captivate your customers with customized messaging to distribute content and drive attention- grabbing displays.
HVAC Integration – Honeywell
Control your thermostat from anywhere or let it manage your facility and savings automatically!
Call Center Integration – ™ Live!
Remotely control access to a storage facility using INSOMNIAC™ CIA and offer a higher level of customer service by assisting tenants that are having problems while at the facility.
Voice Commands – Alexa Skill
“Alexa, open the gate!” Your virtual voice assistant is eagerly waiting to help with commands around the office and facility.
OpenTech IoE
The OpenTech IoE platform is based on four primary components; a centralized data structure for collecting data from any device or source, business analytics tools for learning from the data, the ability to monitor and control both proprietary and third-party devices, and a comprehensive notification service based on customizable alerts and triggers.
OpenTech IoE includes an open API so any property management software, call center, or other applications can easily integrate with the platform.