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INSOMNIAC™ Centralized Intelligent Access (CIA)

INSOMNIAC CIA gives you total control of a single or thousands of properties, and addresses issues with older PC-based systems including technology, warranty, installation, and support. Don’t worry about computer problems or never-ending software updates as the cloud-based software will continue to operate even if your Internet connection goes down. Managers and owners, gain insights into your renter’s behaviors and streamline business operations with predictive maintenance triggers with real-time data visualization and reporting from the OpenTech IoE Control Center. Enhance your tenants’ experiences by utilizing the hands-free secure access from our Storage Genie mobile app.

INSOMNIAC CIA is listed to Underwriters Laboratory specification UL294 for Access Control
and has been tested to withstand surges to 20,000 volts and 10,000 Amps

 

Key Features

Developed for the self storage Industry – cutting edge technology addresses issues with older PC-based systems including updated security, warranty, and installation and support. Many other Access Control solutions are built by a 3rd party.

Exclusive Lifetime Protection – includes hardware, lightning and power surges, unlimited telephone and technical support as well as software subscription and updates.

Storage Genie tenant app functionality.

Access Anytime, Anywhere – total control of a single or thousands of properties and works from any mobile device, PC, Mac, tablet or smartphone.

Designed to incorporate the latest encryption and token-based technologies for all communications between gateway, remote devices and web servers.

Cloud based dashboard provides state of the art data visualization and reporting.

Gain Facility-Level Intelligence
from your Keypad

Streamline your business operations with real-time data visualization and reporting from the OpenTech IoE Control Center. Set-up text and email alerts to be notified of a variety of actionable insights. Create predictive maintenance triggers to ensure your systems are operating at their best and remotely lock down your property in the event of a weather situation. The Control Center is accessible from any browser, tablet, or mobile device – allowing total control of your property from virtually anywhere.

What Our Customers Are Saying


“CIA solved our requirement for a cloud based solution and provides us with tenant behavior data to better understand our customers and their activity onsite. Storage genie app, was frosting on the cake!”

— Ben Hendricks, Vice President of Five Star Storage

INSOMNIAC CIA Keypad 500

KeypadC edited screen

The base system consists of the INSOMNIAC CIA Gateway and wired or wireless keypad(s). The keypads feature state-of-the-art organic LED displays (OLED), which are bright, sunlight readable and have a wide viewing angle. Messages displayed on the keypad can be fully customized, and the keypads have been designed with unique features that makes installation and maintenance simple and painless.

• Optional Wireless: Model CIA-K-500-02W
• Optional Covert Camera: Model CIA-K-500-02C
• Optional Wireless Camera: Model CIA-K-500-02CW
• Optional IP Camera: Model CIA-K-500-02CIP
• Optional Wireless IP Camera: Model CIA-K-500-02-CIPW

INSOMNIAC CIA Keypad Product Video

Keypad 501

Wired Keypad No ComC

CIA Keypad without intercom substation.

• Optional Covert Camera: Model CIA-K-501-02C
• Optional Wireless Camera: Model CIA-K-501-02CW
• Optional IP Camera: Model CIA-K-501-02CIP
• Optional Wireless IP Camera: Model CIA-K-501-02-CIPW

Keypad 502

Mini Keypad screen edited

Compact CIA Keypad without intercom substation. Includes all of the features of the CIA-K-500-02 in a more compact design.

• Optional Wireless: Model CIA-K-502-02

PTI® Keypad Integration Available


Upgrade your access control to a true cloud-based solution utilizing your existing PTI® Apex or VP keypads. Save on capital costs and move all of your properties to the same platform to enjoy the data insights, reporting and remote capabilities available with INSOMNIAC CIA.

Graphic PTIKeypadIntegrationTrio IoE Apr2020 01

® PTI is a registered trademark and brandmark of Preferred Technology Systems, LLC and PTI Security Systems.

Slide What Our Customers Are Saying “We’ve had the same gate control system at all of our facilities going on 20 years.
They worked, but we were struggling to get parts, and paying more to
convert them to the current operating systems (Windows 3, 8, 10). The piece of
equipment had outgrown its viable lifetime. When we purchased CIA, the installer
came in, had it up and running in less than two hours, and it’s worked
seamlessly since then. I tell everyone in the industry that it’s the next best thing since
sliced bread. Tenants think it’s so cool that they can open the gate from in their pocket.”
Eric Miller President, Atlantic Self Storage
Slide What Our Customers Are Saying “We’ve been looking for a cloud-based gate system for a long time.
We’ve been trying to move to a more web-based platform for a while,
and the gate was the last system that required us to have a
computer on site. CIA is one of the key pieces to keep moving forward
with the way we want to run our storage facilities.”
Mike Brady Chief Operating Officer, Westport Properties
Slide What Our Customers Are Saying “Access Control wasn’t really on my radar, but when OpenTech showcased
their CIA solution I was immediately sold on the cloud- based
technology, technical support team, and hands-free secure
access through the Storage Genie tenant mobile app.”
Alison Evans Highline Storage
Slide What Our Customers Are Saying “We’ve seen numerous times where overcoming a language barrier
sealed the deal in securing a rental.“ We see future benefits of
voice-driven functions at our properties, from having
Alexa open our gates to giving the manager a daily briefing report,
setting reminders, and so much more.”
Natolie Ochi President, SKS Management
Slide What Our Customers Are Saying “The lightning storm zapped my Falcon XT, right down to
the readout on the keypad. Since upgrading to CIA we have noticed a change in
our business on various fronts; real-time alerts, reports on how many times tenants
are accessing our location, giving tenants hands-free access through the
Storage Genie mobile app, and knowing I have Lifetime Protection on the hardware
and someone to pick up the phone when I need customer support.”
Chris Rouse Owner, Fox Trail Mini Storage
Slide What Our Customers Are Saying “Implementing CIA was easier than the other Access Control
solutions and saved us money!”
Mike Fox White Oaks Mini Storage

cia control center2

The software is located in the cloud, utilizing Amazon Web Services (AWS) so you won’t ever have to worry about computer problems such as loss of data, limited amount of storage, computer crashes or never-ending software updates.

CIA
PC-Based
Access from anywhere in the WORLD
Access from local store only
Data stored in Cloud
Data stored on local PC
Immediate updates and remote enhancements
Never-ending software updates
Real-time data visualization and reporting
No centralized data and control
Lifetime protection
Limited technical support & no long-term warranty
Lower total cost of ownership
Skyrocketing pricing

Hands-Free Access with our Storage Genie Tenant Mobile App

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Storage Genie is a tenant mobile app that comes with INSOMNIAC CIA and was designed to enhance the tenants experience by utilizing hands-free secure access to your storage property. The app uses Bluetooth Beacon technology designed into each keypad to allow tenants to gain access without having to take out their phone from a purse or pocket. The app also allows tenants to make a payment, view activity history and contact the facility.

OpenTech IoE

The OpenTech IoE platform is based on four primary components; a centralized data structure for collecting data from any device or source, business analytics tools for learning from the data, the ability to monitor and control both proprietary and third-party devices, and a comprehensive notification service based on customizable alerts and triggers.

OpenTech IoE includes an open API so any property management software, call center, or other applications can easily integrate with the platform.

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Access Control - INSOMNIAC™ CIA Unit Lock Door Sensors - INSOMNIAC™ SmartDoor INSOMNIAC™ Kiosks CCTV Integrations - INSOMNIAC™ SmartEye Gate Sensors - INSOMNIAC™ SmartGate Digital Signage HVAC Integration - Honeywell Call Center Integration - ™ Live! Voice Commands - Alexa Skill OpenTech IoE

Access Control – INSOMNIAC™ CIA

Re-inventing Access Control with the industry’s first smart connected cloud based self storage solution. Enhance your property and gain facility level intelligence from your Access Control system.

Unit Lock

Coming Soon! Provide access control and additional security to both occupied and vacant units enhancing your property and customer experience.

Door Sensors – INSOMNIAC™ SmartDoor

SmartDoor, the first and only self storage office analytics system that is integrated with INSOMNIAC™ CIA. Operators gain insights and actionable data on when customers visit the office and when potential customers attempt to visit the office.

INSOMNIAC™ Kiosks

INSOMNIAC™ Kiosks make self storage renting more convenient and more profitable.

CCTV Integrations – INSOMNIAC™ SmartEye

Sophisticated video system that uses AI and Machine Learning to ‘Detect, Intercept and Alert’ intrusions.

Gate Sensors – INSOMNIAC™ SmartGate

SmartGate allows owners and operators to receive alert notifications when a gate or other device does not open or close when requested, or when it is opened or closed manually.

Digital Signage

Coming Soon! Captivate your customers with customized messaging to distribute content and drive attention- grabbing displays.

HVAC Integration – Honeywell

Control your thermostat from anywhere or let it manage your facility and savings automatically!

Call Center Integration – ™ Live!

Remotely control access to a storage facility using INSOMNIAC™ CIA and offer a higher level of customer service by assisting tenants that are having problems while at the facility.

Voice Commands – Alexa Skill

“Alexa, open the gate!” Your virtual voice assistant is eagerly waiting to help with commands around the office and facility.

OpenTech IoE

The OpenTech IoE platform is based on four primary components; a centralized data structure for collecting data from any device or source, business analytics tools for learning from the data, the ability to monitor and control both proprietary and third-party devices, and a comprehensive notification service based on customizable alerts and triggers.

OpenTech IoE includes an open API so any property management software, call center, or other applications can easily integrate with the platform.

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