About OpenTech Alliance
Technology solutions and automation services exclusively designed for the self storage industry.
Self Storage Technology Solutions Trusted for Over 20 Years
The PropTech Leader in Self Storage
Self storage isn’t just what we do — it’s all we do. OpenTech Alliance is the leader in automation, call center and online auction services for the self storage industry. We help owners and operators increase productivity, profitability and customer satisfaction with innovative technologies designed from the ground up for the self storage industry.
From Pioneer to PropTech Leader
Robert A. Chiti secures a self-service kiosk patent and founds OpenTech Alliance in his garage. After convincing four friends to join him, they set to work learning the industry and creating their first prototype.
To support self-service transactions at the kiosk and help operators reduce labor costs and provide critical customer service, OpenTech launched a self storage call center to take payments, reserve unit rentals and answer tenant questions over the phone.
OpenTech purchases majority share of online auction platform StorageTreasures, the largest self storage auction platform in North America, and becomes the managing owner of StorageTreasures.com. The company added StorageStuff.bid in 2018 to further expand auction resources for storage operators.
With backing from Public Storage, OpenTech builds the industry's first cloud-based access control solution. Designed specifically for self storage, INSOMNIAC CIA (Centralized Intelligent Access) gives operators control of a single or thousands or properties from anywhere.
OpenTech launches INSOMNIAC SmartEye to stop crime at self storage facilities before damage is done using a combination of artificial intelligence (AI), machine learning and a Virtual Security Team.
OpenTech moves to a larger office space to accommodate its growing team. Now with a dispersed staff over 200+ employees strong, the company houses over 120 team members at its corporate location in Phoenix, Arizona.
OpenTech commemorates 20 years of providing technology solutions exclusively to the self storage industry with the launch of the industry's first OpenTech Experience Center. Operators can visit this interactive space to see firsthand how the company's solutions work to support their business.
In its most ambitions venture yet, OpenTech enters the European self storage market with the introduction of its proven access control solution, INSOMNIAC CIA. Other INSOMNIAC solutions, including self-service Kiosks and electronic SmartLocks, are coming soon.
A Word from Robert A. Chiti, OpenTech's Founder & CEO:
“We will continue to listen to our customers and partners to help us develop new innovative solutions to help self storage operators run their businesses. We are committed to be a company you can trust and want to do business with. We thank you for your trust and partnership over the last 20 years and look forward to what’s to come. Thank you for taking the time to learn more about our company.”
Robert A. Chiti
Mike Connolly
Our Values
Doing it Right
We behave in a way that makes our mothers proud.
Passion
We are emotional about what we do and how we do it.
Kaizan
We are committed to continuously improving our people, processes, and solutions.
Innovation
We like to solve difficult problems.
Positive Vibes
We approach everything we do, and everyone we come in contact with in a positive manner.
From garage startup to global self-storage solutions provider.
OpenTech was started by Robert Chiti in 2003 in his garage, where he purchased a patent for a self-service system that rented self-storage units and processed customer payments. It was just a piece of paper—no software, no hardware, no service offering. With limited funding—but a sound technology and service concept—Robert and his team successfully built the company from the ground up. It is now a global self-storage solutions provider.
Our specialty? Connecting storage owners to tenants.
OpenTech provides solutions that connect storage owners with tenants. Through the development of a complete line of automated kiosks, call center services and online renting, the INSOMNIAC brand has become an integral part of the self-storage industry. Our self-storage rental solutions increase revenues and improve customer convenience, while reducing operating costs and workload. For thousands of self-storage owners worldwide, OpenTech has become a place for reliable, around-the-clock support.
Doing it right.
Each of OpenTech’s founders had worked at companies in the past that did things that they didn’t feel were right. They witnessed what happened when companies took shortcuts, bent the truth or got greedy. Our founders knew that OpenTech would not be a “get rich quick” plan. Instead, our goal was to build a company we could be proud of—one that would attract quality employees, partners and customers. We decided that “doing it right” was the perfect guiding principal for our business.
Over 150 employees strong and growing.
OpenTech, based in Phoenix, Arizona, employs over 150 dedicated self-storage specialists. We provide exciting career opportunities and a vibrant work environment for our employees. In fact, in 2014 OpenTech was voted one of the Top Companies to Work For in Arizona.
What Our Customers Are Saying
About OpenTech Alliance
OpenTech Alliance is the leader in automation and call center services for the self storage industry. We help storage owners work smarter by increasing productivity, profitability and customer satisfaction with innovative technologies designed from the ground up for the self storage business.
Our valueS
1. Doing it Right
We behave in a way that makes our mothers proud.
2. Passion
We are emotional about what we do and how we do it.
3. Kaizen
We are committed to continuously improving our people, processes, and solutions.
4. Innovation
We like to solve difficult problems.
5. Positive Vibes
We approach everything we do, and everyone we come in contact with in a positive manner.
From garage startup to global self-storage solutions provider.
OpenTech was started by Robert Chiti in 2003 in his garage, where he purchased a patent for a self-service system that rented self-storage units and processed customer payments. It was just a piece of paper—no software, no hardware, no service offering. With limited funding—but a sound technology and service concept—Robert and his team successfully built the company from the ground up. It is now a global self-storage solutions provider.
Our specialty? Connecting storage owners to tenants.
OpenTech provides solutions that connect storage owners with tenants. Through the development of a complete line of automated kiosks, call center services and online renting, the INSOMNIAC brand has become an integral part of the self-storage industry. Our self-storage rental solutions increase revenues and improve customer convenience, while reducing operating costs and workload. For thousands of self-storage owners worldwide, OpenTech has become a place for reliable, around-the-clock support.
Doing it right.
Each of OpenTech’s founders had worked at companies in the past that did things that they didn’t feel were right. They witnessed what happened when companies took shortcuts, bent the truth or got greedy. Our founders knew that OpenTech would not be a “get rich quick” plan. Instead, our goal was to build a company we could be proud of—one that would attract quality employees, partners and customers. We decided that “doing it right” was the perfect guiding principal for our business.
Over 150 employees strong and growing.
OpenTech, based in Phoenix, Arizona, employs over 150 dedicated self-storage specialists. We provide exciting career opportunities and a vibrant work environment for our employees. In fact, in 2014 OpenTech was voted one of the Top Companies to Work For in Arizona.
Now that you know a bit more about us, it would be great if we could get to know you.
Feel free to drop us a note and say hello, or call us at:
800.481.7459.
