OpenTech Alliance is the leader in automation and call center services for the self storage industry. We help storage owners work smarter by increasing productivity, profitability and customer satisfaction with innovative technologies designed from the ground up for the self storage business.
- Doing it Right
We behave in a way that makes our grandmothers proud of us.
We are emotional about what we do and how we do it.
We are committed to continuously improving our people, processes, and solutions.
We like to solve difficult problems.
- Positive Vibes
We approach everything we do, and everyone we come in contact with in a positive manner.
What our customers are saying;
- “The INSOMNIAC kiosk is the best employee I have ever had. The first day it was turned live it took three move-ins. It is truly amazing!”Bruce ManringDiscount Storage
- “The only reason I need to go to the facility is to collect cash from the machine, put new locks in its dispenser, or sweep out empty units.”Bruce ManringDiscount Storage
- “OpenTech’s kiosk, call center service and online renting platform allow us to focus on providing superb service to our customers onsite.”John LeslieKentucky Avenue Self Storage
- “INSOMNIAC kiosks make great business sense for the self-storage industry because they provide customer convenience and sales while helping reduce staffing costs.”Raymond E. McRaeStorage Solutions, Goodyear, AZ
- “After our initial success with our first kiosk, we ordered another five INSOMNIACs for our other Midwest facilities.”Jefferson ShreveStorage Express, Martinsville, IN
- The OpenTech Call Center has contributed to an increase in revenue of about 20%. We see the call center as a bottom line benefit with a net effect to rentals each month, which helps us push our unit rates higher.Anne BallardPresident of Marketing, Training and Developmental Services at USG