OpenTech Alliance is the leader in automation and call center services for the self storage industry. We help storage owners work smarter by increasing productivity, profitability and customer satisfaction with innovative technologies designed from the ground up for the self storage business.
- Doing it Right
We behave in a way that makes our grandmothers proud of us.
We are emotional about what we do and how we do it.
We are committed to continuously improving our people, processes, and solutions.
We like to solve difficult problems.
- Positive Vibes
We approach everything we do, and everyone we come in contact with in a positive manner.
What our customers are saying;
- “INSOMNIAC kiosks make great business sense for the self-storage industry because they provide customer convenience and sales while helping reduce staffing costs.”Raymond E. McRaeStorage Solutions, Goodyear, AZ
- We're excited about the opportunity to transfer our knowledge to the INSOMNIAC Live! call center. SkilCheck will provide strategic planning and leadership training to call center management and customized computer based training courses for their internal team of Storage Counselors to develop a sharper and more competitive process to sell and service self-storage customers.Carol KrendleCEO-SkilCheck Services
- “We love OpenTech’s kiosks because half of all of our rentals occur outside of office hours.”John LeslieKentucky Avenue Self Storage
- “On days when I have other obligations, it’s nice to know INSOMNIAC is there to greet customers. In fact, the kiosk took five rentals on a recent Saturday.”Beth SchroederA Place for Space
- “The INSOMNIAC kiosk enables our customers to pay on-site with cash, check or credit card, so we need never miss a rental.”Jefferson ShreveStorage Express, Martinsville, IN
- “With INSOMNIAC, customers never see a ‘Closed’ sign or have to come back later. Instead, they can make payments or rent units at their convenience.”Phil FrenchPresident of Filco Limited, LLC.