OpenTech Alliance presented FAR West Technologies with the 2022 Dealer of the Year Award during the Self Storage Association 2023 Fall Conference & Trade Show for being the top reseller of INSOMNIAC® CIA access control for self storage in 2022 as an OpenTech Authorized Dealer.
OpenTech Alliance launches its latest call center solution, INSOMNIAC Live! Rent Now. This service allows self storage customers to complete full rentals over the phone with Live! Storage Counselors, providing a seamless and efficient rental experience for new tenants and improving conversion rates for storage operators.
OpenTech Alliance is proud to unveil its latest innovation, the INSOMNIAC SmartLock. This secure electronic lock system promises to redefine automated locking solutions for self storage operators, presenting a strategic opportunity to streamline unit access control, reduce operational costs and elevate the overall tenant experience, at a reasonable cost. Self storage operators demoed INSOMNIAC SmartLocks at the Self Storage Association (SSA) 2023 Fall Conference and Trade Show on September 6th and 7th in Las Vegas, NV.
OpenTech is proud to introduce INSOMNIAC® OpenNet™, an industry-changing advancement in connectivity designed specifically for the self storage industry. OpenNet addresses the unique wireless connectivity needs of self storage facilities, providing a secure, reliable, and most importantly an open network operators can leverage to implement the IoT devices they choose. OpenNet provides private and public Wi-Fi capabilities that operators can leverage operationally and offer to their tenants. Designed on a self-healing, secure, open wireless communication infrastructure, OpenNet allows operators to integrate various third-party devices.
OpenTech Alliance announced its 20th anniversary celebrating continuous growth, innovation and an unwavering commitment to the self storage industry. At the end of July, the company celebrated two decades of effort to transform the landscape of self storage technology, and the countless industry partnerships that made it all possible.
OpenTech Alliance announced a new integration with storEDGE software by Storable, a leading technology partner in the industry. See how OpenTech’s new self storage kiosk software works with storEDGE facility management software (FMS) to introduce enhancements such as seamless lease management with esign, an advanced driver’s license scanner to improve data entry accuracy, and the addition of wayfinding maps to ensure a successful customer journey.
OpenTech announces its upgraded INSOMNIAC self storage kiosk software integration with Sitelink, the industry’s leading property management system. This software features an advanced driver’s license scanner, which streamlines the rental process and enables tenants to verify their identity quickly and securely, ensuring data integrity.
OpenTech Alliance announced its new integration between 6Storage, a principal international provider of property management software for the self storage industry, and INSOMNIAC CIA access control. This integration will empower self storage operators with a seamless, comprehensive solution for enhanced operational efficiency and customer experience.
OpenTech Alliance announced significant user adoption of the Live Help video chat feature across its network of INSOMNIAC self storage kiosks in 2022. Tenants used this state-of-the-art feature 27,945 times to complete a storage transaction without onsite staff support. This usage highlights the industry’s ongoing shift towards more automated operations, and tenant preference for self-service technology.
OpenTech Alliance recently announced the launch of its latest product, the 504 indoor access keypad. At a price point nearly 20% lower than traditional keypads, this new addition to OpenTech’s cloud-based access control solution, INSOMNIAC CIA, aims to empower self storage operators with unparalleled insights into the movements within their facilities to bolster property security and enable better operational efficiency. The new keypad is in stock and available for order now.
OpenTech Alliance is pleased to announce its integration with RADical Systems, the longtime industry leader in self storage software in the UK and Europe and owner of Space Manager, to its rapidly growing access control solution, INSOMNIAC® CIA. This integration creates a seamless experience for self storage operators and tenants, enhancing overall facility management and improving customer service.
OpenTech Alliance announced a new integration with Stora self storage management software, a fast-growing property management solution based in the UK. The integration connects Stora to INSOMNIAC® CIA, OpenTech’s cloud-based access control system, to provide a seamless solution for self storage operators and tenants using both systems.
OpenTech Alliance announced a company-wide initiative to ensure compliance with the General Data Protection Regulation (GDPR), a set of data and privacy regulations to protect the collection, storage and use of personal data in the European Union. OpenTech’s access control system, INSOMNIAC CIA, has been updated to ensure compliance with all aspects of GDPR.
OpenTech Alliance announced its expansion from its US base into Europe with the opening of a new office in the London area and the appointment of a new Director of Operations for OpenTech Alliance Europe. This move marks a significant milestone in the company’s growth and underscores its commitment to providing superior service to its European customers.
OpenTech announced the release of its latest annual data white paper, providing insights into self storage tenant behavior with a transparent look at customer transaction and property use data collected across the INSOMNIAC® network of self storage technology solutions. Limited copies of the 2023 Self Storage White Paper are available to operators that visit the OpenTech booth (#1023) at the Inside Self Storage (ISS) World Expo this week in Las Vegas, NV on April 12th and 13th. The white paper will be available for digital download on the company’s website following the show on April 14th.
OpenTech Alliance announced a new integration with the management solution DoorSwap and its latest version of INSOMNIAC® self storage software that powers the company’s full-service kiosks. The integration gives operators greater flexibility and control over kiosk rentals, and access to the latest software enhancements that include seamless lease management, a driver’s license scanner for automatic and accurate data input, and a simplified rental funnel.
OpenTech Alliance announced a new integration with Hummingbird, a cloud-based management software platform for self storage operators by Tenant Inc., and INSOMNIAC CIA. The new integration provides operators using the software with numerous benefits including improved efficiency, reduced errors, enhanced security and increased tenant satisfaction.
OpenTech Alliance announced a new partnership with KIOSK Information Systems (KIOSK) to offer its signature INSOMNIAC® self storage software on the company’s kiosks. KIOSK, the leading self-service solution provider in North America, is backed by 30 years of experience. Operators can demo the first KIOSK machine with INSOMNIAC software at the Self Storage Association (SSA) 2023 Spring Conference and Trade Show in New Orleans this week at booth #218.
OpenTech Alliance announced the opening of the OpenTech Experience Center — the industry’s first and only interactive, hands-on space designed to let operators test drive tenant services, emerging technology and new tools for facility operations. Located at its corporate headquarters in Phoenix, Arizona, the center is set to open to visitors in early April. The Experience Center is designed to help self storage operators put themselves in their tenants’ shoes and see how technology can drive tenant satisfaction, ease facility security concerns and create streamlined customer experiences that drive value to their business.
OpenTech Alliance has helped growing operator Stor365 stop break-ins at its rural facility in Lima, OH after they faced a string of 75 incidents in three short months. INSOMNIAC® SmartEye now protects the 15-acre remote property with proactive security monitoring to prevent theft, property damage and loitering after-hours. Victor Diaz, Co-Owner and Co-Founder and Founder, says the solution has saved their operation valuable costs from ongoing repairs, lost rent and a damaged reputation, and raised their profile to the most secure storage facility in the area.
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