To deliver on their promise to create a hassle-free and secure environment for customers, Cube Storage installed INSOMNIAC® CIA at their store and also became the first European operator to adopt INSOMNIAC SmartLocks, electronic locks for self storage that enable real-time monitoring and management and a convenient tenant experience.
Hear more about this new partnership enables operators using Kinnovis to manage access and security seamlessly, as well as overlock units as soon as the property management system marks a tenant as delinquent. Learn more in this blog and read how Cube Storage in Cheltenham, UK is already putting it to use at its facility to provide modern, high-tech storage solutions that cater to tenant preferences.
This investment in the StorageTreasures brand enables OpenTech to innovate new features for StorageTreasures participants with greater agility than ever before. Since 2016, the PropTech leader has released numerous additional functions and services for operators to take advantage of, such as the Unit Liquidation Program, Backup Bidder, Auction Review Services, and a StorageTreasures mobile app to make bidding more convenient.
StoreTracker enables self storage operators and owners to transform the way they manage their facilities by streamlining task management, unit inventory control, auction processes and more for improved operational efficiency and profitability. This essential software is already used by Extra Space Storage, who sold the rights to OpenTech to benefit other operators who want to modernize their task management.
By integrating Engrain’s dynamic SightMap® technology, facility operators can enhance tenant experiences across multiple platforms, including websites, mobile rental apps, call centers, kiosk technology and more — to secure higher rental conversions and rates.
Delphos Self Storage owner Travis has improved his tenants’ experience and maintained a 92% occupancy rate during 5-year lows with the help of Remote Managers for self storage — all while holding down a full-time career as an electrical engineer and caring for a newborn. Read more about how his remote team supports his portfolio, including winning 1-in-3 new rentals presented to Delphos.
OpenTech partners with StoragePug to expand its StorageTreasures Referral Program, a new marketing referral program that can help operators boost their online ranking and auction results. This partnership enables operators to add this feature to their StoragePug website in a few simple steps. Hear how this program helps operators recoup more on their auctions.
OpenTech announces the expansion of its leadership team for four members of its finance, marketing and support departments as the PropTech leader continues its rapid growth to become a worldwide provider of high-quality tech solutions. These promotions reinforce OpenTech’s commitment to leverage its internal talent and help propel its team’s career growth. Read more about each executive’s new role, their impact on OpenTech, and more.
To accommodate their residents and potential clients who work 12-hour shifts, St. Joseph Self Storage implemented the INSOMNIAC Live! Call Center Rollover and After Hour solutions. In one year, self storage call center agents took 1,000+ calls and accumulated over 55 hours of talk time, significantly freeing the senior property manager’s schedule to focus on other revenue-driving tasks. Tenants could also pay at any time of day thanks to the automated payment processing solution, which they used to make a payment 542 times in a single year.
The Mt. Pleasant, Michigan-based operator uses call center services at 5 of its locations, all overseen by one central manager. Thanks to OpenTech’s flexible rollover options, Mt. Pleasant’s facilities manager can focus on other onsite tasks and close sales, while his outsourced team can take payment and service calls. Plus, Mt. Pleasant’s kiosk enabled them to expand business hours and close new rentals for local college students on their schedule.
While traditional locks are inexpensive and convenient options at face value, they add to the operational steps and costs associated with managing a facility. Smart locks can remove the overhead costs significantly through remote and automated overlocks. That said, there are several items you should consider before you implement them. Follow along as we deep dive into those challenges as well as critical operational decisions to consider before you buy.
When camera systems alone aren’t enough to deter opportunistic burglars and trespassers, it’s important to have a contingency plan in place. Learn our best practices to defend your self storage facility from unauthorized use, evaluate and strengthen weak points on your property, and protect your assets and your customers’ valuables. Plus, gain access to industry data to see where the top crime hot spots in self storage were the past two years, and see other operator’s success with AI security monitoring services.
The busy self storage season is here: Is your marketing strategy up to snuff? Learn how to capitalize on every marketing opportunity this rental season, including how to audit your technology, reach tenants at every touch point, and other ways you can seize marketing opportunities.
OpenTech is pleased to announce Dan Scaman as its new Chief Operating Officer. Scaman, who joined OpenTech in 2014, brings a wealth of experience in entrepreneurial and corporate environments to OpenTech Alliance, enabling the Proptech leader in self storage to continuously improve in an ever-changing market. Dan will replace Mike Connolly as COO, who will remain on as President, Chairman of the Board and be responsible for OpenTech’s international business.
This milestone comes after major investments were made to the online storage auction platform to help operators improve lien loss recovery rates, including AI marketing automation, new bidder tools, and more. The platform proactively promotes seller auctions via email and the new online storage auction app for bidders.
In 2023, the OpenTech Auction Review Service program reviewed lien files for 1,800+ Extra Space Self Storage locations to prevent wrongful lien sales and legal disputes in their online storage auctions on StorageTreasures.com. This was a helpful boon in the REIT’s operations after it grew 1,000 facilities overnight in a recent merger.
This report equips operators with actionable insights to help drive operational efficiencies and competitive advantages at their facilities. Download today to delve into intricate facets of customer behavior, ranging from rental and payment patterns to duration of occupancy and frequency of interactions, to illuminate emerging trends and shifting consumer preferences within self storage.
OpenTech is excited to share its latest partnership: a strategic integration with Wirepas, a prominent leader in connectivity, communications and scalable IoT deployments. This collaboration signifies a substantial milestone to deliver exceptional technology solutions to the self storage industry, particularly enhancing the connectivity landscape for INSOMNIAC® SmartLock™, a recent innovation in electronic locks for self storage that leverages wireless mesh network technology.
OpenTech’s electronic locks for self storage have achieved an unprecedented IP56 rating for resistance to dust and water with projections to save operators costs over the lifetime of the system. Storage King shares its thoughts on a pilot of the automated locking solution, including how it has improved unit access control and security at a local self storage facility.
OpenTech Alliance announced the release of two new full-service self storage kiosk models — the INSOMNIAC® 80 and 200. Among the lowest-priced INSOMNIAC kiosks available, these new models help operators meet every tenant face-to-face while managing their facilities remotely. These cost-effective storage kiosks offer unparalleled value, security and flexibility and are available now.
