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Self Storage Tenants Opt for Mobile Facility Access

OpenTech Reports Over 14 Million App-Based Touchless Access Events in 2021

July 29, 2022

OpenTech Alliance announced self storage tenants used touchless access technology to open facility gates and doors over 14 million times in 2021. Tenants can use the Storage Genie tenant mobile app, built-into the company’s INSOMNIAC CIA access control solution, to enter or exit a property or building securely with their access credentials without touching their phone. Spikes in adoption may speak to a shift in tenant expectations.

Life Storage Upgrades Access Control Keypads with CIA

Life Storage Awards 150 Facility Access Control Contract to OpenTech Alliance

July 7, 2022

Life Storage, Inc. (NYSE: LSI), a leading national owner and operator of self storage properties, has selected OpenTech to upgrade access control technology at 150 facilities across the USA. OpenTech was awarded the contract to install INSOMNIAC® CIA in May 2022 following a competitive proposal process.

OpenTech Promotes Hoffman to CRO to support self storage operators

Get to Know Bill Hoffman | Interview with OpenTech Leadership

June 23, 2022

OpenTech is excited to announce the promotion of Bill Hoffman to the role of Chief Revenue Officer! In his new role as CRO, Bill will unite the customer-facing teams to deliver an improved customer and employee experience. Learn why Bill’s passionate about self storage and how he hopes to enrich the customer experience for our partners – read his full interview here.

StorageTreasures Recruits New VP of Product

OpenTech Recruits Top eCommerce Executive to StorageTreasures.com

June 3, 2022

OpenTech announced the recruitment of top eCommerce executive Amanda Holt as VP of Product for StorageTreasures, the leading online storage auction platform. Holt has been a noteworthy leader in the eCommerce space for over 15 years, with leadership roles at Jobing.com, eBay and more.

Devon Self Storage Sees 67-100% Decrease in Burglary Claims with INSOMNIAC® SmartEye

May 17, 2022

OpenTech Alliance helped Devon Self Storage slash security incidents at Memphis facilities with INSOMNIAC SmartEye. Devon implemented SmartEye security monitoring after a string of break-ins at several Memphis, TN locations – Xercor now reports over $4,000 in monthly claims savings.

Argus Professional Storage Management Enhances Suite of 3rd-Party Services with Live! Remote Manager

May 4, 2022

Argus Professional Storage Management (APSM) meets owner demand for unmanned services and expands their management portfolio with INSOMNIAC Live! Remote Manager. The new service, implemented in September 2021, enables APSM to provide high-quality customer service to the ownership groups and customers they serve at significant cost savings.

self storage tenant trends from 2020 and 2021

Tenant Trends to Shape Your Operation: Industry Data Unlocks Keys to Consumer Behavior

April 21, 2022

OpenTech Alliance announced the release of the 2022 Self Storage White Paper. This publication reveals tenant trends from 2020 and 2021, with comparisons to 4+ years of transaction data, to offer insights into recent shifts in consumer behavior and help operators prepare for a post-pandemic era consumer.

remote staff for unmanned facilities and hybrid self storage models

New Live! Remote Manager Service Enhances Phone-Based Support for Storage Operators

April 20, 2022

OpenTech Alliance announced a new addition to their suite of INSOMNIAC® Live! call center services to supplement onsite facility management for self storage operators. Live! Remote Manager is available now and offers scalable, on-demand staff to help operators save on facility costs without sacrificing customer service.

OpenTech’s New Website Platform Delivers All-in-One Marketing Solution to Self Storage Operators

April 12, 2022

OpenTech releases a modern online rental website solution with built-in e-commerce features to help self storage operators attract more renters and build better revenue with ease. INSOMNIAC® StoreCore, fully integrated with SiteLink, comes with built-in marketing tools to give operators a competitive edge.

New StorageTreasures Unit Liquidation Program Saves Self Storage Operators Estimated $1.4 Million

March 29, 2022

OpenTech Alliance reported significant cost-savings for operators that have leveraged the new Unit Liquidation Program to clear units that don’t sell on the StorageTreasures online storage auction platform. With estimated standard disposal costs often at $350 or more, the 4,000+ units cleared in the past 10 months equates to an over $1.4 million reduction in costs related to storage unit cleanouts.

Red, Yellow and Green Lights: Good for Stoplights, Bad for Self Storage Keypads

February 14, 2022

Red means stop, yellow means caution, and green means go (or hit the accelerator and hurry up!). The traffic light or stoplight was patented in 1910 by Earnest Sirrine, but we all understand what the colors mean when approaching a stoplight. That is an example of an ideal user experience. Similarly, self storage keypads play a big role in providing an ideal CX for your tenants.

OpenTech Reports 60K Auctions in December on StorageTreasures.com

February 4, 2022

OpenTech Alliance, managing stakeholder of StorageTreasures, announced record auctions results for operators on the online storage auction platform in 2021. The platform hosted a total of 59,672 auctions in December, recording the most auctions ever hosted by storage operators in the site’s 11-year history.

OpenTech Recruits Customer Experience VP and Expands Service Teams

December 3, 2021

OpenTech Alliance announced they have recruited a senior executive and a team of experienced managers to expand and elevate their customer success division. Liz Amato, OpenTech’s new VP of Customer Experience, is among the top talent recruited to overhaul and improve customer service and support for OpenTech storage partners.

Kingbox Self Storage Automates France Facilities with INSOMNIAC® CIA Access Control

October 8, 2021

Kingbox Self Storage solves self storage operational challenges across four facilities with INSOMNIAC CIA. The France-based operator leveraged the cloud-based access control system as part of a strategic technology stack designed to support a semi-automated business model. CIA has helped Kingbox automate the day-to-day operations of their facilities to focus on tasks that provided greater value for their business growth goals.

OpenTech Alliance to Attend FEDESSA as Demand for IoE in Europe Heats Up

September 20, 2021

OpenTech Alliance is excited to announce the company will exhibit at and attend the FEDESSA (Federation of European Self Storage Associations) Conference 2021 on September 21-22. The US-based company will feature their popular self storage Internet of Everything (IoE) platform, which includes INSOMNIAC® Centralized Intelligent Access, the first product to expand at scale into the UK and European markets.

Secrets to Auction Success: You CAN Recover More from Your Self Storage Lien Sales

August 20, 2021

Get it sold, write off the debt, and move on to more important things. This used to be the only option for self storage lien sales. That is no longer the case with your delinquent units. With the growth of online storage auctions, a wealth of bidder behavior data has revealed proven tactics for greater auction success. You CAN recover more debt from your lien sales if you follow a few simple, data-backed best practices.

Self Storage Legislation Update Part 3 | OpenTech Alliance

Self Storage Legislation Update Part 3: New Changes to Lien Laws

July 20, 2021

See new changes to self storage legislation in Texas and Louisiana that impact lien laws. Don’t add the liability of a wrongful lien sale to your storage operation. Read the article today to learn what changes have been passed into law and how they will impact your self storage business in 2021 and beyond.

Customer Acquisition Self Storage Marketing Services Available for Operators

June 22, 2021

OpenTech Alliance announced the launch of Customer Acquisition Services (CAS), a robust new line of comprehensive digital marketing and e-commerce solutions now available to self storage operators. With a team vested in self storage and over 30 years of experience delivering data-backed results, CAS is primed to help operators of all sizes grow their operation, optimize lifetime tenant value and increase net revenue.

OpenTech Alliance Closes Acquisition of Adigma, LLC

May 18, 2021

OpenTech Alliance announced on April 9 formal intentions to acquire Adigma, LLC, a leading digital marketing and technology company in Lehi, UT. The transaction closed on May 1 and the company announced the addition of a Customer Acquisition Services (CAS) department, a new line of comprehensive digital marketing and e-commerce solutions now available to OpenTech customers.

Legislative Update 2 Self Storage Lien Law

Self Storage Legislation Update Part 2: More Changes to Your Self Storage Lien Laws

April 27, 2021

Legislative efforts are currently in motion in more than half the nation’s states that may impact self storage lien laws. Stay up-to-date on critical changes that impact your self storage business to avoid the risks associated with a wrongful lien sale. Read more for upcoming changes that will impact operations in Alabama, Kansas and Virgina.

OpenTech Alliance Blog