After years of rapid portfolio growth, West Coast Self-Storage felt constricted by its antiquated access control system. They turned to INOMNIAC CIA to gain actionable tenant and facility data and remote oversight of its 119-facility portfolio. See how WCSS upgraded its security and improved onsite support with OpenTech solutions.
When the manager of StrongPoint’s Lake Charles, LA location woke up to a devastating house flood, StrongPoint knew its INSOMNIAC kiosk could provide pivotal backup to keep its facility open and let its manager focus on saving her home.
OpenTech is pleased to announce the success of the first INSOMNIAC® CIA access control system in Australasia. The implementation of the cloud-based access control system, in partnership with Safe Store, marks a critical moment in the industry’s local technological evolution. “CIA has become a set it and forget it part of our operation — we just don’t think about it. I don’t think we’ve spoken to support now in over a month or more for anything,” said Aaron Alsweiler, CEO of Safe Store.
OpenTech Alliance announced the integration of its upgraded INSOMNIAC self storage kiosk software with SSM Cloud, the latest version of Self Storage Manager, Inc.’s property management software. This collaboration offers an elevated level of convenience for operators and tenants alike, with features such as e-lease management for streamlined rentals and interactive maps to help tenants navigate your facility.
OpenTech Alliance is is proud to announce a strategic partnership with Kuboid, a renowned leader in self storage design and construction across the UK and Europe. This collaboration marks a transformative step towards self storage development that drives customer-centric experiences, reinforces security and maximises profits for self storage providers.
StorageTreasures announced an exclusive partnership with Red Dot Storage as the company’s online auction platform. This strategic shift to StorageTreasures enables Red Dot Storage to boost its lien loss recovery rates, increase auction sales, and reduce delinquent unit cleanout costs.
OpenTech Alliance presented FAR West Technologies with the 2022 Dealer of the Year Award during the Self Storage Association 2023 Fall Conference & Trade Show for being the top reseller of INSOMNIAC® CIA access control for self storage in 2022 as an OpenTech Authorized Dealer.
OpenTech Alliance launches its latest call center solution, INSOMNIAC Live! Rent Now. This service allows self storage customers to complete full rentals over the phone with Live! Storage Counselors, providing a seamless and efficient rental experience for new tenants and improving conversion rates for storage operators.
OpenTech Alliance is proud to unveil its latest innovation, the INSOMNIAC SmartLock. This secure electronic lock system promises to redefine automated locking solutions for self storage operators, presenting a strategic opportunity to streamline unit access control, reduce operational costs and elevate the overall tenant experience, at a reasonable cost. Self storage operators demoed INSOMNIAC SmartLocks at the Self Storage Association (SSA) 2023 Fall Conference and Trade Show on September 6th and 7th in Las Vegas, NV.
OpenTech is proud to introduce INSOMNIAC® OpenNet™, an industry-changing advancement in connectivity designed specifically for the self storage industry. OpenNet addresses the unique wireless connectivity needs of self storage facilities, providing a secure, reliable, and most importantly an open network operators can leverage to implement the IoT devices they choose. OpenNet provides private and public Wi-Fi capabilities that operators can leverage operationally and offer to their tenants. Designed on a self-healing, secure, open wireless communication infrastructure, OpenNet allows operators to integrate various third-party devices.
OpenTech Alliance announced its 20th anniversary celebrating continuous growth, innovation and an unwavering commitment to the self storage industry. At the end of July, the company celebrated two decades of effort to transform the landscape of self storage technology, and the countless industry partnerships that made it all possible.
OpenTech Alliance announced a new integration with storEDGE software by Storable, a leading technology partner in the industry. See how OpenTech’s new self storage kiosk software works with storEDGE facility management software (FMS) to introduce enhancements such as seamless lease management with esign, an advanced driver’s license scanner to improve data entry accuracy, and the addition of wayfinding maps to ensure a successful customer journey.
OpenTech announces its upgraded INSOMNIAC self storage kiosk software integration with Sitelink, the industry’s leading property management system. This software features an advanced driver’s license scanner, which streamlines the rental process and enables tenants to verify their identity quickly and securely, ensuring data integrity.
OpenTech Alliance announced its new integration between 6Storage, a principal international provider of property management software for the self storage industry, and INSOMNIAC CIA access control. This integration will empower self storage operators with a seamless, comprehensive solution for enhanced operational efficiency and customer experience.
OpenTech Alliance announced significant user adoption of the Live Help video chat feature across its network of INSOMNIAC self storage kiosks in 2022. Tenants used this state-of-the-art feature 27,945 times to complete a storage transaction without onsite staff support. This usage highlights the industry’s ongoing shift towards more automated operations, and tenant preference for self-service technology.
OpenTech Alliance recently announced the launch of its latest product, the 504 indoor access keypad. At a price point nearly 20% lower than traditional keypads, this new addition to OpenTech’s cloud-based access control solution, INSOMNIAC CIA, aims to empower self storage operators with unparalleled insights into the movements within their facilities to bolster property security and enable better operational efficiency. The new keypad is in stock and available for order now.
OpenTech Alliance is pleased to announce its integration with RADical Systems, the longtime industry leader in self storage software in the UK and Europe and owner of Space Manager, to its rapidly growing access control solution, INSOMNIAC® CIA. This integration creates a seamless experience for self storage operators and tenants, enhancing overall facility management and improving customer service.
OpenTech Alliance announced a new integration with Stora self storage management software, a fast-growing property management solution based in the UK. The integration connects Stora to INSOMNIAC® CIA, OpenTech’s cloud-based access control system, to provide a seamless solution for self storage operators and tenants using both systems.
OpenTech Alliance announced a company-wide initiative to ensure compliance with the General Data Protection Regulation (GDPR), a set of data and privacy regulations to protect the collection, storage and use of personal data in the European Union. OpenTech’s access control system, INSOMNIAC CIA, has been updated to ensure compliance with all aspects of GDPR.
OpenTech Alliance announced its expansion from its US base into Europe with the opening of a new office in the London area and the appointment of a new Director of Operations for OpenTech Alliance Europe. This move marks a significant milestone in the company’s growth and underscores its commitment to providing superior service to its European customers.
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