blog

Storeganise Integration Simplifies Access Control Management for Self Storage Operators

OpenTech Integrates INSOMNIAC® CIA Access Control with Storeganise Self Storage

November 29, 2022

OpenTech Alliance announced a new integration with Storeganise management software, a leading provider of self storage software solutions. The new integration connects Storeganise to INSOMNIAC CIA, OpenTech’s cloud-based access control solution, to instantly sync account updates, increase data capabilities and enable unique features available with CIA to reduce tenant frustration and customer service costs.

Shurgard Europe Upgrades Access Control with OpenTech

Shurgard Upgrades Entire Portfolio with OpenTech Alliance Access Control Solution

September 20, 2022

OpenTech Alliance and Shurgard Self Storage SA, Europe’s largest owner and operator of self storage centers spanning seven countries, announced that Shurgard has chosen OpenTech’s INSOMNIAC® Centralized Intelligent Access solution as their exclusive access control system. The portfolio-wide upgrade is scheduled to be completed by the end of the year. OpenTech will return to the FEDESSA Conference in Portugal on September 27 – 29 to exhibit their solution.

Software Release Improves Automated Unit Rentals for Self Storage

Third Generation INSOMNIAC® Self Storage Software Offers Greater Convenience and Control

September 7, 2022

OpenTech announces a new release of the INSOMNIAC self storage software that powers its line of full-service kiosks. The software upgrade gives facilities greater control over automated unit rentals and simplifies self-service transactions for storage customers.

Scott Brogi Appointed OpenTech CFO to Lead Self Storage Provider

OpenTech Alliance Announces Chief Financial Officer

September 1, 2022

OpenTech announced the appointment of top finance executive Scott Brogi to the position of Chief Financial Officer (CFO). Brogi, most recently CFO of LA-based rideshare company HyreCar, brings over 25 years of public and private technology company experience in education, healthcare, transportation and electronic commerce. Scott has led several successful companies through rapid growth cycles.

Kiosks for Storage Operators - Enhance Customer Service with Self-Service

OpenTech Introduces New Line of Streamlined INSOMNIAC® Kiosks for Storage Operators

August 25, 2022

OpenTech Alliance announced a new generation of INSOMNIAC® kiosks to expand its robust line of industry leading self-service solutions. The 30 series includes four new models — the 230, 231, 330 and 331 — all boasting built-in LED lighting and streamlined hardware. And with their slimmed-down design, 30 series kiosks are available at a lower price point than previous full-size models.

Self Storage Tenants Opt for Mobile Facility Access

OpenTech Reports Over 14 Million App-Based Touchless Access Events in 2021

July 29, 2022

OpenTech Alliance announced self storage tenants used touchless access technology to open facility gates and doors over 14 million times in 2021. Tenants can use the Storage Genie tenant mobile app, built-into the company’s INSOMNIAC CIA access control solution, to enter or exit a property or building securely with their access credentials without touching their phone. Spikes in adoption may speak to a shift in tenant expectations.

Life Storage Upgrades Access Control Keypads with CIA

Life Storage Awards 150 Facility Access Control Contract to OpenTech Alliance

July 7, 2022

Life Storage, Inc. (NYSE: LSI), a leading national owner and operator of self storage properties, has selected OpenTech to upgrade access control technology at 150 facilities across the USA. OpenTech was awarded the contract to install INSOMNIAC® CIA in May 2022 following a competitive proposal process.

OpenTech Promotes Hoffman to CRO to support self storage operators

Get to Know Bill Hoffman | Interview with OpenTech Leadership

June 23, 2022

OpenTech is excited to announce the promotion of Bill Hoffman to the role of Chief Revenue Officer! In his new role as CRO, Bill will unite the customer-facing teams to deliver an improved customer and employee experience. Learn why Bill’s passionate about self storage and how he hopes to enrich the customer experience for our partners – read his full interview here.

StorageTreasures Recruits New VP of Product

OpenTech Recruits Top eCommerce Executive to StorageTreasures.com

June 3, 2022

OpenTech announced the recruitment of top eCommerce executive Amanda Holt as VP of Product for StorageTreasures, the leading online storage auction platform. Holt has been a noteworthy leader in the eCommerce space for over 15 years, with leadership roles at Jobing.com, eBay and more.

Devon Self Storage Sees 67-100% Decrease in Burglary Claims with INSOMNIAC® SmartEye

May 17, 2022

OpenTech Alliance helped Devon Self Storage slash security incidents at Memphis facilities with INSOMNIAC SmartEye. Devon implemented SmartEye security monitoring after a string of break-ins at several Memphis, TN locations – Xercor now reports over $4,000 in monthly claims savings.

Argus Professional Storage Management Enhances Suite of 3rd-Party Services with Live! Remote Manager

May 4, 2022

Argus Professional Storage Management (APSM) meets owner demand for unmanned services and expands their management portfolio with INSOMNIAC Live! Remote Manager. The new service, implemented in September 2021, enables APSM to provide high-quality customer service to the ownership groups and customers they serve at significant cost savings.

self storage tenant trends from 2020 and 2021

Tenant Trends to Shape Your Operation: Industry Data Unlocks Keys to Consumer Behavior

April 21, 2022

OpenTech Alliance announced the release of the 2022 Self Storage White Paper. This publication reveals tenant trends from 2020 and 2021, with comparisons to 4+ years of transaction data, to offer insights into recent shifts in consumer behavior and help operators prepare for a post-pandemic era consumer.

remote staff for unmanned facilities and hybrid self storage models

New Live! Remote Manager Service Enhances Phone-Based Support for Storage Operators

April 20, 2022

OpenTech Alliance announced a new addition to their suite of INSOMNIAC® Live! call center services to supplement onsite facility management for self storage operators. Live! Remote Manager is available now and offers scalable, on-demand staff to help operators save on facility costs without sacrificing customer service.

OpenTech’s New Website Platform Delivers All-in-One Marketing Solution to Self Storage Operators

April 12, 2022

OpenTech releases a modern online rental website solution with built-in e-commerce features to help self storage operators attract more renters and build better revenue with ease. INSOMNIAC® StoreCore, fully integrated with SiteLink, comes with built-in marketing tools to give operators a competitive edge.

New StorageTreasures Unit Liquidation Program Saves Self Storage Operators Estimated $1.4 Million

March 29, 2022

OpenTech Alliance reported significant cost-savings for operators that have leveraged the new Unit Liquidation Program to clear units that don’t sell on the StorageTreasures online storage auction platform. With estimated standard disposal costs often at $350 or more, the 4,000+ units cleared in the past 10 months equates to an over $1.4 million reduction in costs related to storage unit cleanouts.

Red, Yellow and Green Lights: Good for Stoplights, Bad for Self Storage Keypads

February 14, 2022

Red means stop, yellow means caution, and green means go (or hit the accelerator and hurry up!). The traffic light or stoplight was patented in 1910 by Earnest Sirrine, but we all understand what the colors mean when approaching a stoplight. That is an example of an ideal user experience. Similarly, self storage keypads play a big role in providing an ideal CX for your tenants.

OpenTech Reports 60K Auctions in December on StorageTreasures.com

February 4, 2022

OpenTech Alliance, managing stakeholder of StorageTreasures, announced record auctions results for operators on the online storage auction platform in 2021. The platform hosted a total of 59,672 auctions in December, recording the most auctions ever hosted by storage operators in the site’s 11-year history.

OpenTech Recruits Customer Experience VP and Expands Service Teams

December 3, 2021

OpenTech Alliance announced they have recruited a senior executive and a team of experienced managers to expand and elevate their customer success division. Liz Amato, OpenTech’s new VP of Customer Experience, is among the top talent recruited to overhaul and improve customer service and support for OpenTech storage partners.

Kingbox Self Storage Automates France Facilities with INSOMNIAC® CIA Access Control

October 8, 2021

Kingbox Self Storage solves self storage operational challenges across four facilities with INSOMNIAC CIA. The France-based operator leveraged the cloud-based access control system as part of a strategic technology stack designed to support a semi-automated business model. CIA has helped Kingbox automate the day-to-day operations of their facilities to focus on tasks that provided greater value for their business growth goals.

OpenTech Alliance to Attend FEDESSA as Demand for IoE in Europe Heats Up

September 20, 2021

OpenTech Alliance is excited to announce the company will exhibit at and attend the FEDESSA (Federation of European Self Storage Associations) Conference 2021 on September 21-22. The US-based company will feature their popular self storage Internet of Everything (IoE) platform, which includes INSOMNIAC® Centralized Intelligent Access, the first product to expand at scale into the UK and European markets.

OpenTech Alliance Blog