OpenTech Alliance Blog

graphics CSS Kiosk MtPleasantStorage May2024 03

Self-Service Kiosk, Self Storage Call Center Help Mt. Pleasant Storage Thrive with Hybrid Operating Model​

The Mt. Pleasant, Michigan-based operator uses call center services at 5 of its locations, all overseen by one central manager. Thanks to OpenTech’s flexible rollover options, Mt. Pleasant’s facilities manager can focus on other onsite tasks and close sales, while his outsourced team can take payment and service calls. Plus, Mt. Pleasant’s kiosk enabled them to expand business hours and close new rentals for local college students on their schedule.

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Unlocking Efficiency at Your Facility: Evaluating Electronic Locks for Self Storage

While traditional locks are inexpensive and convenient options at face value, they add to the operational steps and costs associated with managing a facility. Smart locks can remove the overhead costs significantly through remote and automated overlocks. That said, there are several items you should consider before you implement them. Follow along as we deep dive into those challenges as well as critical operational decisions to consider before you buy.

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Graphics Blog SmartEye 4Ds Selfstoragesecurity Feb2024 Blog Image

The 4 Ds of Self Storage Security

When camera systems alone aren’t enough to deter opportunistic burglars and trespassers, it’s important to have a contingency plan in place. Learn our best practices to defend your self storage facility from unauthorized use, evaluate and strengthen weak points on your property, and protect your assets and your customers’ valuables. Plus, gain access to industry data to see where the top crime hot spots in self storage were the past two years, and see other operator’s success with AI security monitoring services.

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OpenTech Alliance introduces its new Chief Operating Officer, Dan Scaman

OpenTech Alliance Announces Dan Scaman as New Chief Operating Officer 

OpenTech is pleased to announce Dan Scaman as its new Chief Operating Officer. Scaman, who joined OpenTech in 2014, brings a wealth of experience in entrepreneurial and corporate environments to OpenTech Alliance, enabling the Proptech leader in self storage to continuously improve in an ever-changing market. Dan will replace Mike Connolly as COO, who will remain on as President, Chairman of the Board and be responsible for OpenTech’s international business.

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Extra Space expands online auction services with Auction Review Service to reduce lien sale risk

Extra Space Storage Adds 1,000 Additional Facilities to OpenTech Auction Review Service to Uphold Auction Process Standards Following 50% Overnight Portfolio Growth

In 2023, the OpenTech Auction Review Service program reviewed lien files for 1,800+ Extra Space Self Storage locations to prevent wrongful lien sales and legal disputes in their online storage auctions on StorageTreasures.com. This was a helpful boon in the REIT’s operations after it grew 1,000 facilities overnight in a recent merger.

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A picture promoting that the 2024 Self Storage Data White Paper is available now

Insights Unlocked: OpenTech Alliance 2024 Self Storage Data White Paper Available Now

This report equips operators with actionable insights to help drive operational efficiencies and competitive advantages at their facilities. Download today to delve into intricate facets of customer behavior, ranging from rental and payment patterns to duration of occupancy and frequency of interactions, to illuminate emerging trends and shifting consumer preferences within self storage.

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OpenTech partners with Wirepas to bolster electronic locks for self storage

OpenTech Alliance Announces Strategic Integration with Wirepas to Create a Commercial-Grade Locking Solution for Self Storage Facilities

OpenTech is excited to share its latest partnership: a strategic integration with Wirepas, a prominent leader in connectivity, communications and scalable IoT deployments. This collaboration signifies a substantial milestone to deliver exceptional technology solutions to the self storage industry, particularly enhancing the connectivity landscape for INSOMNIAC® SmartLock™, a recent innovation in electronic locks for self storage that leverages wireless mesh network technology.

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Image of Electronic Locks for Self Storage with callouts highlighting their 6+ years of battery life and new IP56 rating.

INSOMNIAC® SmartLock™ Sets New Benchmarks for Electronic Locks for Self Storage:  6+ Year Battery Life, IP56 Rating and Lowest Total Cost to Own

OpenTech’s electronic locks for self storage have achieved an unprecedented IP56 rating for resistance to dust and water with projections to save operators costs over the lifetime of the system. Storage King shares its thoughts on a pilot of the automated locking solution, including how it has improved unit access control and security at a local self storage facility.

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Image of OpenTech's new cost-effective storage kiosks, the 80 and 200 kiosk.

OpenTech Alliance Introduces Two New Cost-Effective Storage Kiosk Models 

OpenTech Alliance announced the release of two new full-service self storage kiosk models — the INSOMNIAC® 80 and 200. Among the lowest-priced INSOMNIAC kiosks available, these new models help operators meet every tenant face-to-face while managing their facilities remotely. These cost-effective storage kiosks offer unparalleled value, security and flexibility and are available now.

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5 Operational Benefits of Self Storage Kiosks

Self-service kiosks have been an integral part of self storage for 20+ years, with dozens of features and software fine-tuned to specifically serve the self storage industry. Learn five ways they help operators streamline, simplify and support vital customer service tasks.

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Read the blog to hear the history of electronic locks for self storage.

From Keyholes to Keycodes: The History of Electronic Locks for Self Storage Facilities 

Locking solutions have had different implications for both self storage operators and tenants over the years, including convenience, security, and potential operational impact. Follow along as this article uncovers the history of electronic locks for self storage, including their evolution, current strengths and pitfalls, and potential applications for your portfolio to consider.

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INSOMNIAC CIA access control installed at first Australasia facility at Safe Store in Pakuranga, New Zealand.

Safe Store Upgrades Access Control: OpenTech Alliance Makes Historic Debut in Australasia Self Storage with INSOMNIAC® CIA

OpenTech is pleased to announce the success of the first INSOMNIAC® CIA access control system in Australasia. The implementation of the cloud-based access control system, in partnership with Safe Store, marks a critical moment in the industry’s local technological evolution. “CIA has become a set it and forget it part of our operation — we just don’t think about it. I don’t think we’ve spoken to support now in over a month or more for anything,” said Aaron Alsweiler, CEO of Safe Store.

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OpenTech Alliance Integrates Latest INSOMNIAC Self Storage Kiosk Software Release with Self Storage Manager Cloud (SSM Cloud)

OpenTech Alliance announced the integration of its upgraded INSOMNIAC self storage kiosk software with SSM Cloud, the latest version of Self Storage Manager, Inc.’s property management software. This collaboration offers an elevated level of convenience for operators and tenants alike, with features such as e-lease management for streamlined rentals and interactive maps to help tenants navigate your facility.

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