Those ongoing costs, as well as the cost of the fence repairs which totaled nearly $6,000 in all, were eliminated with SmartEye. At the same time, Stor365 saw improvements in tenant satisfaction and brand confidence.
Diaz claims SmartEye has proven a competitive differentiator so great it’s allowed them to charge rates 50-60% higher than the surrounding market. “When potential customers call in and ask, ‘Why are your rates so high?’, we can share we have live monitoring, we have cameras. SmartEye has helped ingrain in the community that we’re secure. Dry, clean and secure — those are the three major aspects of self storage. Our facility is now indefinitely secure.”
Diaz has recommended SmartEye to multiple self storage properties in and outside his immediate region, and continues to be impressed by the AI that powers the service. With aggressive acquisition goals to grow their portfolio to a top 100 operator, Stor365 has committed to operating largely remote properties to keep labor costs down. They were excited to find a technology solution that helps them achieve that goal and keep their property secure when they’re not there.
“We have the most secure facility in the county, if not a larger region,” says Diaz. “We’re happy with that. Our tenants are thrilled.”
To learn more about these products, or any of the benefits mentioned above, please contact OpenTech to speak to a self storage pro today.