OpenTech Integrates INSOMNIAC® CIA Access Control with Syrasoft Self Storage Software

Phoenix, AZ. OpenTech Alliance, the PropTech leader in self storage, announced a new integration with Syrasoft Self Storage Software, a leading provider of self storage management software.Syrasoft Integration Simplifies Access Control Management for Self Storage Operators

The integration connects Syrasoft to INSOMNIAC CIA, OpenTech’s cloud-based access control solution for self storage facilities. The integration allows operators to enable unique features available with CIA to reduce tenant frustration and customer service costs, such as Text Me My Code or automated links to make a payment on delinquent accounts. The integration also makes it easier for operators to manage facility access through real-time account updates to automatically grant, restrict or remove tenant access based on account status.

This powerful integration helps self storage owners, operators and facility managers streamline access control at their properties. Account information is securely transmitted between the property management software and access system to facilitate critical tenant activities, including move-ins and move-outs, removing access for delinquent accounts, and updates to access following tenant payments. These activities are managed for operators through text-based self-service options that let tenants retrieve lost access codes or make payments on delinquent accounts automatically. The API integrates key account data from Syrasoft within the IoE platform to increase available insights about tenant accounts, balances and more. Book your demo of the IoE Control Center today to learn more.

OpenTech SVP of Product, Jon Loftin, said of the integration with Syrasoft: “We see the value in allowing the open and free exchange of data between different systems to unlock value for operators of all sizes. The integration of Syrasoft to INSOMNIAC CIA access control will make the daily management of properties easier for countless self storage operators — which made prioritizing this partnership an easy choice.

To learn about the company’s other integration partners, contact OpenTech Alliance today.

Facebook
Twitter
LinkedIn

Self-Service Kiosk, Self Storage Call Center Help Mt. Pleasant Storage Thrive with Hybrid Operating Model​

The Mt. Pleasant, Michigan-based operator uses call center services at 5 of its locations, all overseen by one central manager. Thanks to OpenTech’s flexible rollover options, Mt. Pleasant’s facilities manager can focus on other onsite tasks and close sales, while his outsourced team can take payment and service calls. Plus, Mt. Pleasant’s kiosk enabled them to expand business hours and close new rentals for local college students on their schedule.

Read More »

Unlocking Efficiency at Your Facility: Evaluating Electronic Locks for Self Storage

While traditional locks are inexpensive and convenient options at face value, they add to the operational steps and costs associated with managing a facility. Smart locks can remove the overhead costs significantly through remote and automated overlocks. That said, there are several items you should consider before you implement them. Follow along as we deep dive into those challenges as well as critical operational decisions to consider before you buy.

Read More »

The 4 Ds of Self Storage Security

When camera systems alone aren’t enough to deter opportunistic burglars and trespassers, it’s important to have a contingency plan in place. Learn our best practices to defend your self storage facility from unauthorized use, evaluate and strengthen weak points on your property, and protect your assets and your customers’ valuables. Plus, gain access to industry data to see where the top crime hot spots in self storage were the past two years, and see other operator’s success with AI security monitoring services.

Read More »