Self Storage Kiosk Hardware Built to Last

Create the ultimate customer service experience with state-of-the-art INSOMNIAC® storage kiosk hardware designed to stand the test of time.

Meet the Newest Member of Your Self Storage Team

Give your tenants the self-service experience they crave with field-proven INSOMNIAC storage kiosk hardware. The industry’s first and most trusted self-service kiosks, our solutions can support your tenants through a full-service rental or payment process. Kiosks can be your tenants’ main point of sale, a helpful backup for your busy property manager, your sole night shift crewmember, or all of the above.

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What Our Customers are Saying

“The game is about renting space — being the first to take a customer through the rental process before your competitors can do that is the most important component. For smaller operators… a kiosk can give them the edge that they need.”

– Ray McRae, President of Storage Solutions

Compare Kiosk Models at a Glance

From a compact countertop point-of-sale solution to a rugged full-service rental station, we have a self storage kiosk to fit every operator’s needs and budget. Download this one sheet comparison chart to see each self storage kiosk and its features and functions side-by-side!

INSOMNIAC 80 and 200

Meet Your Customers Face-to-Face

Give your tenants the ultimate choice. Let your customers enjoy a full-service remote experience with video calls automatically triggered to your manager or our trained Storage Counselors, and support self-service rentals and payments anytime, no manager intervention required. The new INSOMNIAC 80 and 200 will help you increase service hours, face-to-face customer interactions and onsite rentals and cut customer service costs at your self storage facilities. Remotely manage your properties with all of the essential storage kiosk features and functions in a sleek, engaging design. 

NEW
INSOMNIAC 80 & 200 kiosks with Live Help

Robust Rental Solutions, Seamless
Storage Operations

Rugged and reliable self-service kiosks designed to meet your unique needs, these machines thrive in any environment with hardware to take on almost any self-service task. Select models come with lock dispensers, bill acceptors and receipt printers.

Efficient Design, Modern Appeal

Sleek and modern self storage kiosks designed for optimum conversions with flawless performance both indoors and outdoors. Purpose-built to attract walkup traffic, cater to multiple payment options and more. 

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Apex Kiosk with INSOMNIAC Self Storage Software

The Apex is a modular kiosk providing market-ready enclosures to help operators improve operational efficiency and the tenant experience, available as a pedestal mount or countertop point-of-sale. A collaboration between OpenTech and KIOSK Information Systems, the Apex kiosk is backed by a combined 52+ years worth of self-service technology innovation. 

KIOSK Information Systems storage kiosk partnership adds countertop kiosk model
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Apex Kiosk with INSOMNIAC Self Storage Software

The Apex is a modular kiosk providing market-ready enclosures to help operators improve operational efficiency and the tenant experience, available as a pedestal mount or countertop point-of-sale. A collaboration between OpenTech and KIOSK Information Systems, the Apex kiosk is backed by a combined 52+ years worth of self-service technology innovation. 

KIOSK Information Systems storage kiosk partnership adds countertop kiosk model

Transform Customer Experiences with Cutting-Edge Self Storage Kiosk Software

Today’s consumers want more than just your product: They want a simple, painless experience and may abandon their purchase if the process is too difficult. We’ve designed our self storage kiosk software to maximize convenience and conversions for operators and tenants alike, with features such as:

Read more about our cutting-edge self storage kiosk software and how it can help you remotely manage your facility and win over walkup business.

Calculate Your ROI

You hear that kiosks work, but you might ask yourself, “What would be my Return on Investment?” Calculate your ROI in less than 5 minutes using our online calculator and see the value a self storage kiosk will bring to your operation.

A Solution for Every Portfolio Size

Industry Entrepreneurs

Many industry newcomers begin with one location while juggling another job on the side. A kiosk enables entrepreneurs like you to save time and payroll costs, grow your businesses, and provide stellar customer service.

Mid-Sized Operators

Mid-sized operators might find kiosks most effective when working in tandem with their team or as a standalone point-of-sale. This flexibility enables you to provide a backup for your managers or remotely manage a facility – the choice is yours!

Large Portfolios

Hiring is hard these days. To combat this, some large portfolios will rely on the hub-and-spoke model of management, with multiple facilities unmanned and equipped with a kiosk and a regional manager to perform facility-related tasks.

What Our Customers are Saying

Aloha Self Storage

“(With Live Help), customers can press a button and someone answers the phone and addresses their concerns right then and there. And (the kiosk is) nice on a Sunday. We come back on Monday, three or four payments came in and we didn’t have to be there.”

– Martha Smith, Co-Owner of Aloha Self Storage

Clay Street Storage

“I started with the kiosk mostly to extend our office operating hours throughout the day. If I was off the property, the kiosk made sure there was still a way that customers could make their payments or rent new units without having to hire a full-time manager.”

– John Bykowski, Owner of Clay Street Storage

Designed for Self Storage

Kiosk Features
Color Touchscreen for Maximum Engagement Durable Design & Real-Time Updates Accessible Support Anytime Record Every Kiosk Transaction Built-In Features to Protect Your Property Secure & Convenient Payment Options

Color Touchscreen for Maximum Engagement

Customers will feel right at home using your kiosk with a 21.5" portrait color touchscreen that mimics the feel and simplicity of your smartphone or tablet. With access to Live Help at the push of a button, your tenants can access live video support at any point in the rental or payment process.

Durable Design & Real-Time Updates

Cloud-based software, continuous updates and proactive monitoring help ensure your kiosk is always online. Keep your business running around the clock with the durable, theft-proof design built to last and backed by our Lifetime Guarantee.

Accessible Support Anytime

Your tenants can reach a live person from the kiosks at the push of a button. Storage Counselors are on-hand to answer questions about your facility, take over the screen and walk customers step-by-step through the rental process.

Record Every Kiosk Transaction

Digital and pinhole cameras help you know who's on your property, confirm the I.D. of each new renter, and gain insights into your renter's journey.

Built-In Features to Protect Your Property

Verify your tenant's identity and intentions with a driver's license scanner, signature capture and on-screen recording of each transaction to keep you both safe from fraud.

Secure & Convenient Payment Options

Let your customers pay their way. A bill acceptor, credit card terminal and ACH on-screen offer secure choices to complete any transaction.

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Built-In Features to Protect Your Property

Gif Zebra video scanner 1Verify your tenant's identity and intentions with a driver's license scanner, signature capture, thorough ID verification questions, and on-screen recording of each transaction to keep you both safe from fraud.

Record Every Kiosk Transaction

Digital and pinhole cameras help you know who's on your property, confirm the I.D. of each new renter, and gain insights into your renter's journey.

Durable Design & Real-Time Updates

Cloud-based software, continuous updates and proactive monitoring help ensure your kiosk is always online. Keep your business running around the clock with the durable, theft-proof design built to last and backed by our Lifetime Guarantee.

 

Color Touchscreen for Maximum Engagement

graphics kiosks hardwarepage 220 largescreensnippet 2024Customers will feel right at home using your kiosk with a portrait, and color touchscreen that mimics the feel and simplicity of your smartphone or tablet. With access to Live Help at the push of a button, your tenants can access live video support at any point in the rental or payment process.

Accessible Support Anytime

Remote rental and call center services for self storage

INSOMNIAC kiosks comply with the Americans with Disabilities Act (ADA). When a kiosk user presses the ADA button, they are automatically connected to Live Help and a Storage Counselor who can help them fill out their rental information, complete payments, and more.

Secure & Convenient Payment Options

graphics kiosk 230 330 closeup paymentoptionsLet your customers pay their way. A bill acceptor, credit card terminal and ACH on-screen offer secure choices to complete any transaction.

Self Storage Kiosk Hardware Features

Proven Self Storage Technology

The most important aspect of a technology purchase lies in your return on investment — we get it. See how kiosks drove revenue at thousands of facilities in 2023 — then check out all of our self storage data.

$59.1 Million

New Kiosk Rental Revenue

35,205

Move-Ins Completed at Kiosks

192.4K

Rental Payments Made at Kiosks

Get Pricing Now

Contact us today to speak with a self storage pro about adding a full-service kiosk to your facility. 

Explore OpenTech's Full Solutions Suite

Tools to Streamline Your Self Storage Operation

Tools to Enhance Your Storage Customer Experience

Icons Website FAQ 2021 Self Storage Kiosks

FAQs - Self Storage Kiosks

A self storage, self-service kiosk is an electronic unit that allows tenants to rent and manage their storage units independently. Self storage kiosks can be accessed after office hours and offer renters the flexibility and independence to manage their storage units at their convenience. OpenTech self-service kiosks are compatible with your existing property management software, allowing you to increase your sales, fill your units and streamline your storage facility operations.

All of our self-service kiosks are capable of integrating directly with your existing property management software to create a smooth transition for facility managers to offer an easy, contactless rental experience. Our touchscreen self storage kiosks include a number of features to support a frictionless renter experience, including a virtual manager, easy unit availability viewing and renting, customer support and unit payment options. Renters can make payments, find support, rent units, update their accounts and even receive Live Help via video chat at any time.

Review our storage kiosk best practices today for easy tips to create a customer experience that integrates the kiosk as a seamless part of your operation.

You can purchase a self-service kiosk today for as little as $6700. Our self storage kiosks range from full-service storage automation to compact models to align with the unique needs of your operation. Compare available features by model and price, and calculate your potential return with our ROI calculator to see how each storage kiosk can benefit your business.

Yes! Customers can see which units are available and rent right from your on-site self-service kiosk when your facility is closed, a manager is unavailable or anytime they prefer contactless self-service.
Yep! Our self storage payment kiosks accept cash, card or ACH to allow renters to make monthly payments on-site at any time

Our storage kiosk models are designed to meet your facility’s needs. We offer standing and wall-mounted self-service kiosks in a variety of sizes. Check out our individual models here.

INSOMNIAC Kiosks are Trusted By

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national storage affiliates
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williamwarrengroup

What Our Customers Are Saying

Tenant Trends

Download this free white paper and learn:
  1. Onsite behaviors, popular access times, traffic patterns and delinquent spikes
  2. Rental timing both on and offsite
  3. Payment preferences and more
DOWNLOAD YOUR FREE COPY
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