Self Storage Kiosk Hardware Built to Last
Create the ultimate customer service experience with state-of-the-art INSOMNIAC® storage kiosk hardware designed to stand the test of time.
Meet the Newest Member of Your Self Storage Team
Give your tenants the self-service experience they crave with field-proven INSOMNIAC storage kiosk hardware. The industry’s first and most trusted self-service kiosks, our solutions can support your tenants through a full-service rental or payment process. Kiosks can be your tenants’ main point of sale, a helpful backup for your busy property manager, your sole night shift crewmember, or all of the above.
What Our Customers are Saying
“The game is about renting space — being the first to take a customer through the rental process before your competitors can do that is the most important component. For smaller operators… a kiosk can give them the edge that they need.”
– Ray McRae, President of Storage Solutions
Self Storage Kiosk Gallery
Featured Facility Installations
Compare Kiosk Models at a Glance
From a compact countertop point-of-sale solution to a rugged full-service rental station, we have a self storage kiosk to fit every operator’s needs and budget. Download this one sheet comparison chart to see each self storage kiosk and its features and functions side-by-side!
INSOMNIAC 80 and 200
Meet Your Customers Face-to-Face
Give your tenants the ultimate choice. Let your customers enjoy a full-service remote experience with video calls automatically triggered to your manager or our trained Storage Counselors, and support self-service rentals and payments anytime, no manager intervention required. The new INSOMNIAC 80 and 200 will help you increase service hours, face-to-face customer interactions and onsite rentals and cut customer service costs at your self storage facilities. Remotely manage your properties with all of the essential storage kiosk features and functions in a sleek, engaging design.
20 Series Storage Kiosks
Rugged and reliable self-service kiosks designed to meet your unique needs, these machines thrive in any environment with hardware to take on almost any self-service task. Select 20 models come with lock dispensers, bill acceptors and receipt printers.
30 Series Storage Kiosks
Sleek and modern self storage kiosks designed for optimum conversions with flawless performance both indoors and outdoors. Purpose-built to attract walkup traffic, cater to multiple payment options and more.
Apex Kiosk with INSOMNIAC Self Storage Software
The Apex is a modular kiosk providing market-ready enclosures to help operators improve operational efficiency and the tenant experience, available as a pedestal mount or countertop point-of-sale. A collaboration between OpenTech and KIOSK Information Systems, the Apex kiosk is backed by a combined 52+ years worth of self-service technology innovation.
Apex Kiosk with INSOMNIAC Self Storage Software
The Apex is a modular kiosk providing market-ready enclosures to help operators improve operational efficiency and the tenant experience, available as a pedestal mount or countertop point-of-sale. A collaboration between OpenTech and KIOSK Information Systems, the Apex kiosk is backed by a combined 52+ years worth of self-service technology innovation.
Transform Customer Experiences with Cutting-Edge Self Storage Kiosk Software
Today’s consumers want more than just your product: They want a simple, painless experience and may abandon their purchase if the process is too difficult. We’ve designed our self storage kiosk software to maximize convenience and conversions for operators and tenants alike, with features such as:
- Live Help with two-way video chat for face-to-face assistance,
- Interactive maps to tour your facility & promote premium units,
- ID verification to protect your business and your tenants,
- Features to reduce manual data entry and improve accuracy,
- E-leases directly tied to your property management system; and more.
Read more about our cutting-edge self storage kiosk software and how it can help you remotely manage your facility and win over walkup business.
Calculate Your ROI
A Solution for Every Portfolio Size
Industry Entrepreneurs
Many industry newcomers begin with one location while juggling another job on the side. A kiosk enables entrepreneurs like you to save time and payroll costs, grow your businesses, and provide stellar customer service.
Mid-Sized Operators
Mid-sized operators might find kiosks most effective when working in tandem with their team or as a standalone point-of-sale. This flexibility enables you to provide a backup for your managers or remotely manage a facility – the choice is yours!
Large Portfolios
Hiring is hard these days. To combat this, some large portfolios will rely on the hub-and-spoke model of management, with multiple facilities unmanned and equipped with a kiosk and a regional manager to perform facility-related tasks.
Designed for Self Storage
Color Touchscreen for Maximum Engagement
Customers will feel right at home using your kiosk with a 21.5" portrait color touchscreen that mimics the feel and simplicity of your smartphone or tablet. With access to Live Help at the push of a button, your tenants can access live video support at any point in the rental or payment process.
Durable Design & Real-Time Updates
Cloud-based software, continuous updates and proactive monitoring help ensure your kiosk is always online. Keep your business running around the clock with the durable, theft-proof design built to last and backed by our Lifetime Guarantee.
Accessible Support Anytime
Your tenants can reach a live person from the kiosks at the push of a button. Storage Counselors are on-hand to answer questions about your facility, take over the screen and walk customers step-by-step through the rental process.
Record Every Kiosk Transaction
Digital and pinhole cameras help you know who's on your property, confirm the I.D. of each new renter, and gain insights into your renter's journey.
Built-In Features to Protect Your Property
Verify your tenant's identity and intentions with a driver's license scanner, signature capture and on-screen recording of each transaction to keep you both safe from fraud.
Secure & Convenient Payment Options
Let your customers pay their way. A bill acceptor, credit card terminal and ACH on-screen offer secure choices to complete any transaction.
Built-In Features to Protect Your Property
Verify your tenant's identity and intentions with a driver's license scanner, signature capture, thorough ID verification questions, and on-screen recording of each transaction to keep you both safe from fraud.
Record Every Kiosk Transaction
Digital and pinhole cameras help you know who's on your property, confirm the I.D. of each new renter, and gain insights into your renter's journey.
Durable Design & Real-Time Updates
Cloud-based software, continuous updates and proactive monitoring help ensure your kiosk is always online. Keep your business running around the clock with the durable, theft-proof design built to last and backed by our Lifetime Guarantee.
Color Touchscreen for Maximum Engagement
Customers will feel right at home using your kiosk with a portrait, and color touchscreen that mimics the feel and simplicity of your smartphone or tablet. With access to Live Help at the push of a button, your tenants can access live video support at any point in the rental or payment process.
Accessible Support Anytime
INSOMNIAC kiosks comply with the Americans with Disabilities Act (ADA). When a kiosk user presses the ADA button, they are automatically connected to Live Help and a Storage Counselor who can help them fill out their rental information, complete payments, and more.
Secure & Convenient Payment Options
Let your customers pay their way. A bill acceptor, credit card terminal and ACH on-screen offer secure choices to complete any transaction.
Self Storage Kiosk Hardware Features
Large Touch Screen
Each kiosk features a responsive, easy-to-use portrait color touchscreen (at least 21.5″) to simplify rentals and payments at your self storage facility. The large screen enables tenants to explore your property and available units, clearly read and sign lease agreements and enter their information via an on-screen keyboard with ease.
Using your kiosk and its user-friendly screen, your tenants can:
- Call for Live Help with two-way video chat for assistance,
- Tour your property layout and select units via interactive maps,
- Confirm their identity with robust ID verification, and more.
Learn more about your storage kiosk’s software capabilities.
Digital Cameras
Record every transaction to confirm the identity of your renters, see who is visiting your site each day, and follow tenants throughout their rental journey with digital cameras. The recordings will help you understand how your tenants use your kiosk and refine your customer experience accordingly.
Cameras and speakers also enable tenants to call Live Help with two-way video chat if they ever need help during their transaction.
*Digital cameras come standard with all kiosk models; pinhole cameras are an optional add-on for the 20 series models.
Durable, Tamperproof Design
Keep your business up and running with a kiosk designed to be durable and theft-proof, backed by a Lifetime Guarantee. Built to withstand the elements, your INSOMNIAC kiosk will perform flawlessly on the hottest day and coldest night. Plus, all INSOMNIAC kiosks come tamperproof, accessible only by key to prevent vandals from tinkering with the device or stealing any cash collected.
Find the kiosk that meets your needs using our comparison chart.
Accessible Support
INSOMNIAC kiosks comply with the Americans with Disabilities Act (ADA) to help your facility serve every customer. When a kiosk user presses the ADA button, they are automatically connected to Live Help and a Storage Counselor who can help them fill out their rental information, complete payments, and more.
Live Help is a feature that you can manage in-house or outsource to OpenTech’s sales and service professionals in the INSOMNIAC Live! Call Center. Learn more about our call center services today.
Secure & Convenient Payment Options
Let your customers pay their way. A bill acceptor*, credit card terminal and ACH on-screen offer secure choices to complete any transaction.
In 2022, 25% of 209,600+ payments made at kiosks were made with cash, underscoring the importance of a machine that accepts bills.
*Bill acceptors come with select kiosks only. Download the comparison chart to learn more.
Proven Self Storage Technology
The most important aspect of a technology purchase lies in your return on investment — we get it. See how kiosks drove revenue at thousands of facilities in 2023 — then check out all of our self storage data.
$59.1 Million
New Kiosk Rental Revenue
35,205
Move-Ins Completed at Kiosks
192.4K
Rental Payments Made at Kiosks
Get Pricing Now
Contact us today to speak with a self storage pro about adding a full-service kiosk to your facility.
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FAQs - Self Storage Kiosks
What are self storage kiosks?
How do you use the kiosks?
All of our self-service kiosks are capable of integrating directly with your existing property management software to create a smooth transition for facility managers to offer an easy, contactless rental experience. Our touchscreen self storage kiosks include a number of features to support a frictionless renter experience, including a virtual manager, easy unit availability viewing and renting, customer support and unit payment options. Renters can make payments, find support, rent units, update their accounts and even receive Live Help via video chat at any time.
Review our storage kiosk best practices today for easy tips to create a customer experience that integrates the kiosk as a seamless part of your operation.
How much does a self-service kiosk cost?
You can purchase a self-service kiosk today for as little as $6700. Our self storage kiosks range from full-service storage automation to compact models to align with the unique needs of your operation. Compare available features by model and price, and calculate your potential return with our ROI calculator to see how each storage kiosk can benefit your business.
Can customers rent units from a kiosk?
Can renters pay their monthly rental fee from the kiosk?
What’s the difference between each kiosk?
Our storage kiosk models are designed to meet your facility’s needs. We offer standing and wall-mounted self-service kiosks in a variety of sizes. Check out our individual models here.
INSOMNIAC Kiosks are Trusted By
