Third Generation INSOMNIAC® Self Storage Software Offers Greater Convenience and Control

Software Release Improves Automated Unit Rentals for Self Storage


Phoenix, AZ. OpenTech Alliance, the PropTech leader in self storage, announced a new release of the INSOMNIAC self storage software that powers the company’s full-service kiosks. This software upgrade will give operators greater flexibility and control over kiosk rentals and simplify self-service transactions for storage customers.

Operators accustomed to the company’s 20 series models will primarily note the addition of remote facility support — a feature that enables a kiosk to take payments and rent units for multiple facilities from a central location. Another key advantage is the integration to SiteLink Web Edition property management software to let the operator retain full control of rental leases and addendums via SiteLink eSign™. Operators will also gain greater capabilities to customize the user experience to their brand and property needs and simplify login for existing customers.

Software Ugrade to Simplify Self-Service Kiosk Rental Experience

Customers who choose to rent or pay at an INSOMNIAC kiosk will find greater conveniences at their fingertips to streamline the checkout experience and increase rental conversions — most notably an enhanced driver’s license scanner that auto-fills user information for faster rentals. Kiosk users can also dynamically filter available units to display the best unit type for their rental needs, update account information, and enable autopay on an existing account. Tenants can also choose between an email or text receipt.

Other new features available with this release of the company’s industry-leading self-service software include enhanced transaction notifications and dynamic promotions. INSOMNIAC kiosks will trigger an email notification to the property manager with details of successful, failed and incomplete transactions at the kiosk, as well as when lock bins are empty. Operators can also now add a custom QR code to transaction success pages to personalize and improve the onboarding experience – i.e., direct tenants to download a mobile app, send them to your automated payment portal, or provide other critical property details.

The third generation software is being released in tandem with the new 30 series line — the 230, 231, 330 and 331 — to offer greater choices for reliable, cost-effective tools to help self storage facilities provide full-service support to their customers.

Demo the New Self Storage Kiosk Software at SSA 2022 Fall Today

The new software is currently on display at the Self Storage Association’s 2022 Fall Conference & Trade Show and will be available to the general public in Q4 of 2022. Visit OpenTech Alliance at Booth #219 for a personal demo of the new features, to meet the product team behind the release and to test out the new line of INSOMNIAC kiosks.

Self storage operators unable to demo the new software in Las Vegas can contact OpenTech today to learn about its full line of storage kiosk solutions.

Storeganise Integration Simplifies Access Control Management for Self Storage Operators

OpenTech Integrates INSOMNIAC® CIA Access Control with Storeganise Self Storage

OpenTech Alliance announced a new integration with Storeganise management software, a leading provider of self storage software solutions. The new integration connects Storeganise to INSOMNIAC CIA, OpenTech’s cloud-based access control solution, to instantly sync account updates, increase data capabilities and enable unique features available with CIA to reduce tenant frustration and customer service costs.

Read More »
Shurgard Europe Upgrades Access Control with OpenTech

Shurgard Upgrades Entire Portfolio with OpenTech Alliance Access Control Solution

OpenTech Alliance and Shurgard Self Storage SA, Europe’s largest owner and operator of self storage centers spanning seven countries, announced that Shurgard has chosen OpenTech’s INSOMNIAC® Centralized Intelligent Access solution as their exclusive access control system. The portfolio-wide upgrade is scheduled to be completed by the end of the year. OpenTech will return to the FEDESSA Conference in Portugal on September 27 – 29 to exhibit their solution.

Read More »
Scott Brogi Appointed OpenTech CFO to Lead Self Storage Provider

OpenTech Alliance Announces Chief Financial Officer

OpenTech announced the appointment of top finance executive Scott Brogi to the position of Chief Financial Officer (CFO). Brogi, most recently CFO of LA-based rideshare company HyreCar, brings over 25 years of public and private technology company experience in education, healthcare, transportation and electronic commerce. Scott has led several successful companies through rapid growth cycles.

Read More »