Full-Service Storage Kiosk Solutions

Reimagine self-service, simplify the rental process and enhance the customer experience with self storage kiosks.

INSOMNIAC storage kiosks software supports self-service transactions for self storage operators. Watch the demo video

The Competitive Advantage
for Your Storage Operation

Modern Design, Proven Performance

Customers today demand fast options for personalized, seamless service.

Give your self storage customers the control they want and your property the onsite support it needs. With a self-service kiosk at your facility, your tenants always have fast access to exceptional customer service to rent a unit, make a payment or resolve account issues. From full-service storage automation software to compact models, we offer kiosk solutions to fit the unique needs of your operation.

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What Our Customers are Saying

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“The game is about renting space — being the first to take a customer through the rental process before your competitors can do that is the most important component. For smaller operators, who maybe need an edge to compete with some of the larger operators, a kiosk can give them the edge that they need.”

– Ray McRae, President of Storage Solutions

INSOMNIAC 80 and 200

Meet Your Customers Face-to-Face

Give your tenants the ultimate choice. Let your customers enjoy a full-service remote experience with video calls automatically triggered to your manager or our trained Storage Counselors, and support self-service rentals and payments anytime, no manager intervention required. The new INSOMNIAC 80 and 200 will help you increase service hours, face-to-face customer interactions and onsite rentals and cut customer service costs at your self storage facilities. Remotely manage your properties with all of the essential storage kiosk features and functions in a sleek, engaging design. 

NEW
INSOMNIAC 80 & 200 kiosks with Live Help

Upgrade Your Self Storage Facility with Personalized Self-Service

INSOMNIAC Kiosks with Live Help

Provide self-service rental options with a personal touch with an INSOMNIAC kiosk equipped with Live Help. Your self storage tenants can use your kiosk to connect with a real person at any time via two-way video to walk them through their rental and payment needs, converting them on the spot.
Operators rent more with self storage kiosks with video chat support

Industry Trusted

Explore Self-Service Kiosk Data with the 2024 Self Storage White Paper

Designed for Self Storage

Kiosk Features
Color Touchscreen for Maximum Engagement Durable Design & Real-Time Updates Accessible Support Anytime Record Every Kiosk Transaction Built-In Features to Protect Your Property Secure & Convenient Payment Options

Color Touchscreen for Maximum Engagement

Customers will feel right at home using your kiosk with a 21.5" portrait color touchscreen that mimics the feel and simplicity of your smartphone or tablet. With access to Live Help at the push of a button, your tenants can access live video support at any point in the rental or payment process.

Durable Design & Real-Time Updates

Cloud-based software, continuous updates and proactive monitoring help ensure your kiosk is always online. Keep your business running around the clock with the durable, theft-proof design built to last and backed by our Lifetime Guarantee.

Accessible Support Anytime

Your tenants can reach a live person from the kiosks at the push of a button. Storage Counselors are on-hand to answer questions about your facility, take over the screen and walk customers step-by-step through the rental process.

Record Every Kiosk Transaction

Digital and pinhole cameras help you know who's on your property, confirm the I.D. of each new renter, and gain insights into your renter's journey.

Built-In Features to Protect Your Property

Verify your tenant's identity and intentions with a driver's license scanner, signature capture and on-screen recording of each transaction to keep you both safe from fraud.

Secure & Convenient Payment Options

Let your customers pay their way. A bill acceptor, credit card terminal and ACH on-screen offer secure choices to complete any transaction.

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Built-In Features to Protect Your Property

Verify your tenant's identity and intentions with a driver's license scanner, signature capture and on-screen recording of each transaction to keep you both safe from fraud.

Record Every Kiosk Transaction

Digital and pinhole cameras help you know who's on your property, confirm the I.D. of each new renter, and gain insights into your renter's journey.

Durable Design & Real-Time Updates

Cloud-based software, continuous updates and proactive monitoring help ensure your kiosk is always online. Keep your business running around the clock with the durable, theft-proof design built to last and backed by our Lifetime Guarantee.

Color Touchscreen for Maximum Engagement

Customers will feel right at home using your kiosk with a 21.5" portrait color touchscreen that mimics the feel and simplicity of your smartphone or tablet. With access to Live Help at the push of a button, your tenants can access live video support at any point in the rental or payment process.

Accessible Support Anytime

Your tenants can reach a live person from the kiosks at the push of a button. Storage Counselors are on-hand to answer questions about your facility, take over the screen and walk customers step-by-step through the rental process.

Secure & Convenient Payment Options

Let your customers pay their way. A bill acceptor, credit card terminal and ACH on-screen offer secure choices to complete any transaction.

Your Operational Advantage

– Self storage kiosk features – 

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Easy-to-use

Tenants can navigate quickly to any task from the wide-scale color touchscreen.

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available 24/7

Your self storage kiosk is available day or night to help you service your customers.

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full-service

INSOMNIAC kiosks support a full range of rental and payment transactions.

self service kiosk with live customer support

Live help

Your tenants can video chat with a live person at any point in the rental process

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guaranteed

Backed by remote monitoring and support and a lifetime hardware warranty.

self storage kiosk captures walk up rentals

secure

Give customers confidence with built-in features to protect user information.

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Get Pricing Now

Contact us today to speak with a self storage pro about adding a full-service kiosk to your facility. 

What Our Customers Are Saying

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FAQs - Self Storage Kiosks

A self storage, self-service kiosk is an electronic unit that allows tenants to rent and manage their storage units independently. Self storage kiosks can be accessed after office hours and offer renters the flexibility and independence to manage their storage units at their convenience. OpenTech self-service kiosks are compatible with your existing property management software, allowing you to increase your sales, fill your units and streamline your storage facility operations.

All of our self-service kiosks are capable of integrating directly with your existing property management software to create a smooth transition for facility managers to offer an easy, contactless rental experience. Our touchscreen self storage kiosks include a number of features to support a frictionless renter experience, including a virtual manager, easy unit availability viewing and renting, customer support and unit payment options. Renters can make payments, find support, rent units, update their accounts and even receive Live Help via video chat at any time.

Review our storage kiosk best practices today for easy tips to create a customer experience that integrates the kiosk as a seamless part of your operation.

You can purchase a self-service kiosk today for as little as $6700. Our self storage kiosks range from full-service storage automation to compact models to align with the unique needs of your operation. Compare available features by model and price, and calculate your potential return with our ROI calculator to see how each storage kiosk can benefit your business.

Yes! Customers can see which units are available and rent right from your on-site self-service kiosk when your facility is closed, a manager is unavailable or anytime they prefer contactless self-service.
Yep! Our self storage payment kiosks accept cash, card or ACH to allow renters to make monthly payments on-site at any time

Our storage kiosk models are designed to meet your facility’s needs. We offer standing and wall-mounted self-service kiosks in a variety of sizes. Check out our individual models here.

Tenant Trends

Download this free white paper and learn:
  1. Onsite behaviors, popular access times, traffic patterns and delinquent spikes
  2. Rental timing both on and offsite
  3. Payment preferences and more
DOWNLOAD YOUR FREE COPY
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