Industry Leader in Self-Service Kiosk Solutions
Reimagine customer service. Simplify the rental process. Enhance the experience.
Are you truly meeting the needs of your tenants? Customers today demand fast options for personalized, seamless service. Our innovative, user-friendly kiosks integrate with your systems to support enhanced relations with customers, and help you stay ahead of the competition. With over 16 years focused on refining interactive self-service kiosks for the self storage industry, we are here to help you focus on your core business – renting units. From full-service solutions to compact models, we have a kiosk to fit the unique needs of your operation.
“INSOMNIAC kiosks make great business sense for the self storage industry because they provide customer convenience and sales while helping reduce staffing costs.”
-Raymond E. McRae
Storage Solutions, Goodyear, AZ
INSOMNIAC™ Self-Service Kiosks
The new generation of INSOMNIAC™ Kiosks 20 series models mimic the feel and simplicity of your smartphone and tablet, including the latest in hardware components and cloud-based software for maximum engagement and unparalleled reliability – all available at a new, lower price.
INSOMNIAC 920
Through the wall, outdoor, maximum engagement and unparalleled reliability.
INSOMNIAC 720
Pedestal mount, outdoor, maximum engagement and unparalleled reliability.
INSOMNIAC 220
Surface wall mount, indoor, maximum engagement and unparalleled reliability.
INSOMNIAC 120
Small size, stellar performance, maximum engagement and unparalleled reliability .
The Missing Piece in Your Rental Process
An INSOMNIAC self-service kiosk is the final piece of the puzzle in your effort to provide a frustration-free customer experience, and ensure you never miss another rental. Capture drive-up traffic that won’t complete a lengthy process on a mobile device, employ it as a final security stop for an online reservation, or secure new customers who prefer to use self-service options.
- Rents out units and accepts payments 24/7
- Your customers can talk to a real person when your manager is not available
- Significantly reduces staffing costs
- Provides manager with a digital recording of all transactions
- Services English & Spanish speaking customers
-
Prospects walk away as tenants with signed lease, insurance, lock and access code to move-in
It’s like having a 24/7
assistant manager.
Customers make rentals and payments at their convenience, regardless of whether an actual manager is available. Integrated with your property management software, an INSOMNIAC kiosk automatically applies payments and provides real-time updates of inventory and reports. It even maintains the same security and gate policies already configured into your software.
Other operators have found success with INSOMNIAC kiosks. Read the case study.
Helping “close the sale”
with 2-way video.
Equipped with 2-way video and VoIP technology, an INSOMNIAC kiosk brings customer service to a whole new level. Let’s face it, no matter how simple you make renting units or paying, there will always be some customers who need assistance. Now you have the option to have calls from the kiosk routed via real-time video stream to our Call Center during business hours. A helpful Storage Counselor will assist your customers “face to face,” helping them through the entire process.
Your Guide to Self-Service Kiosks
Watch the Webinar
Learn Tips for Kiosk Success
Understand Your Consumer
Calculate Your ROI
Read the Case Study
Watch the Webinar
Hear from Our Operators
Compare All Kiosk Models
Download a Contractor's Guide
Read the ISS Article
Gain a Competitive Advantage
Explore All Kiosks
INSOMNIAC 900
INSOMNIAC 800
INSOMNIAC 770
INSOMNIAC 570
INSOMNIAC 300
INSOMNIAC 100
INSOMNIAC 50 pro
