The OpenTech IoE platform works seamlessly to help facility operators proactively manage site operations, integrate software and devices, and enhance the customer experience while capturing and reporting actionable data to more effectively manage your self storage portfolio.
Learn more about how the OpenTech IoE works.
Learn more about how the OpenTech IoE works.
Smart-Connected
Storage Operation
Connect your access control, security, unit alarms, thermostats, call center and more for seamless automation and business insights. Outfit your facility with our suite of available smart products and third-party integrations, or work with us to connect your devices to our platform via the open API.
Explore our smart-connected facility model to learn more. (Hover over each 
to see how these systems can work together!)
With this easy to use self-service terminal, customers can make a payment or rent a unit at their convenience, regardless of whether a manager is available or your facility is open. Live support is always available for your tenants via call center Storage Counselors. Track foot patterns at your office when it’s open or closed. Monitor how many times the door opens each day, receive alerts when the office isn’t open on time, and discover how often people attempt to visit your office but the door is closed. Use voice commands and an Alexa skill to perform tasks or receive information about your storage facility. Ask Alexa to ‘open the gate,’ ‘adjust the thermostat to 78 degrees’ or ask ‘how many tenants are currently on the property.’ Support your manager with full-scale or supplemental services to ensure your tenants receive superior customer service, every time they call. When connected, call center agents can facilitate kiosk transactions and assist customers when they’re locked in or out of the facility. Easily grant your tenants hands-free access with the Storage Genie tenant mobile app. Once setup, tenants can enter the facility without re-entering their credentials in the app or on a keypad. Easily manage permissions for all access points at your facility. Quickly add or remove tenants, restrict access to certain buildings/areas, and view tenant visit info and manage properties remotely. Save on your HVAC expenses – monitor and control the temperature at your facility from any location. Adjust your thermostat remotely and receive alerts when temperatures or humidity levels change. Connect your existing cameras to a smart, prevention-based security system. Using artificial intelligence and a Virtual Security Team, you can detect and prevent crime before it happens. Address gate operator issues before they impact tenants or create a security situation. Receive alerts when a gate does not open or close when requested, or is forced open or closed manually. Automate tenant notifications during the rental and overlock process without investing hundreds in a unit-locking system for an easy and economical overlock solution. Currently available through an integration with the DaVinci Lock® System. Coming soon! Monitor the status of your hardwired unit alarms from any Internet-enabled device. Connect your old individual unit alarms to the IoE to quickly see when units are armed, offline or in alert status. Easily manage tenant permissions for all access points at your facility. Restrict entry to certain areas, including building entry/exits. Plus, hands-free access granted at all entry points with the tenant mobile app.
Self-Service Kiosk
Office Analytics
Voice-Controlled Devices
Call Center Solutions
Hands-Free Mobile Access
Access Control
HVAC
CCTV
Gate Alerts
Unit Overlock
Unit Locks
Unit Alarms
Access Control
Your Gateway to Intelligent Storage Operations
Meet the brains of the OpenTech IoE (Internet of Everything). The IoE Control Center is your connection to this powerful platform of interconnected devices and integrations, and grants you access to an intelligent dashboard to help you manage your property – whether you’re onsite or on-the-go. From the IoE Control Center, operators can monitor, control and gain actionable insights and alerts from any software, service or device.
IoE Control Center
Integrated IoE Solutions
Your Property. Your Devices. Your Choice.
All on one interconnected platform.
Choose from our wide array of smart products, integrations and apps, or bring your own. We specialize in creating custom solutions uniquely tailored to the self storage industry, and also integrate with a variety of popular third-party technology to provide the best experience for your storage operation and tenants. The OpenTech IoE is an open platform, so you can integrate any property management software, call center or other system you add or acquire. Learn more about our ecosystem of supported solutions below.
Available Products
Enhance your property with OpenTech’s smart solutions specifically designed for the self storage industry. Click on an available product to learn more.
Smart Security
Access Control
Gate Alerts
Office Analytics
Unit Alarms
HVAC
Unit Overlock
PTI® Keypads
Voice Control
Call Center
Water Sensors
Available Integrations
Connect your third-party technology to our smart platform for seamless automation and business insights. Click on an available integration to learn more.
Don’t see something you want? Ask about our open API.
Save Energy, Save Money
Don’t waste money manually adjusting thermostats throughout your properties. A smart-connected thermostat helps you keep your climate-controlled units at optimal temperatures so you save automatically.
Fully Integrated Access Control
From your front gate to interior building doors, secure your storage property against unauthorized access with cloud-based access control. Now you can easily track and manage access to your properties through a mobile-friendly control center.
Security That Detects and Prevents Crime Before it Happens
Did someone enter your property and never leave? Was that a false alarm or a real one? Stop dealing with security incidents after the damage has already been done. With your existing camera system, our Virtual Security Team detects bad behavior as it happens to prevent and deter crime rather than just record it.
Know that your tenants, assets and property are secure, no matter where you are.
Detect
Intercept
Alert
What Operators Are Saying
“CIA solved our requirement for a cloud-based access control solution and provides us with tenant behavior data to better understand our customers and their activity onsite. Hands-free access with Storage Genie was icing on the cake!”
—Ben Hendricks, Five Star Storage
“Combining artificial intelligence with good old fashioned eyes on the target and live voice, SmartEye has proven to be an effective tool that we can use to ensure a safe and secure environment for our customers.”
—Jim Kwitchoff, Life Storage
Business Insights
Get visibility into tenant trends and property insights to make data-driven decisions around staffing, revenue management, energy use, predictive maintenance and more.
User-friendly reporting and alert capabilities let you quickly see activity patterns across your storage operation and prepare for property needs.
Visualize Trends
- Monitor open/close trends for each location
- Identify peak periods of activity and customer traffic
Uncover Activity
- Pinpoint activity such as loitering, delinquent access attempts, or open access points that could create safety concerns
- Keep a historic timestamp of tenant visits
Central Control Center
- Control and monitor one or multiple facilities
- Set custom alerts and reports to receive notifications in real-time, and stay up-to-date on daily, weekly and monthly data trends
From the Blog
A new PTI keypad integration allows operators to connect existing PTI Apex or VP keypads to INSOMNIAC CIA.
Simply leverages new technology and collaborative vendor partnership to create the ultimate customer experience.
Quickly and easily upgrade older individual unit door alarms systems without the need to rewire the property.
They worked, but we were struggling to get parts, and paying more to
convert them to the current operating systems (Windows 3, 8, 10). The piece of
equipment had outgrown its viable lifetime. When we purchased CIA, the installer
came in, had it up and running in less than two hours, and it’s worked
seamlessly since then. I tell everyone in the industry that it’s the next best thing since
sliced bread. Tenants think it’s so cool that they can open the gate from in their pocket.”
We’ve been trying to move to a more web-based platform for a while,
and the gate was the last system that required us to have a
computer on site. CIA is one of the key pieces to keep moving forward
with the way we want to run our storage facilities.”
their CIA solution I was immediately sold on the cloud- based
technology, technical support team, and hands-free secure
access through the Storage Genie tenant mobile app.”
sealed the deal in securing a rental.“ We see future benefits of
voice-driven functions at our properties, from having
Alexa open our gates to giving the manager a daily briefing report,
setting reminders, and so much more.”
the readout on the keypad. Since upgrading to CIA we have noticed a change in
our business on various fronts; real-time alerts, reports on how many times tenants
are accessing our location, giving tenants hands-free access through the
Storage Genie mobile app, and knowing I have Lifetime Protection on the hardware
and someone to pick up the phone when I need customer support.”
solutions and saved us money!”
About the OpenTech IoE
The OpenTech IoE (Internet of Everything) platform is based on four primary components designed to support and enhance your smart storage operations:
Centralized Data Structure
Integrate the data from your different systems into one database to easily store, sort, correlate and analyze your tenant and property data from one central location.
Business Analytics Tools
Reports and real-time data visualization help you gain critical insights into tenant behaviors and predictive maintenance needs. Operators have successfully employed data insights to enhance revenue management, settle tenant disputes, optimize staffing schedules and more.
Monitor & Control Devices
Remotely manage your OpenTech and third-party technology at one or multiple facilities from any location or Internet-enabled device. Choose from our ecosystem of supported solutions, or work with us to integrate your preferred software via the open API.
Customizable Alerts
Keep an eye on your properties with the comprehensive notification service that provides real-time alerts about your property/tenants based on custom triggers.