2016 Self Storage Technology Whitepaper

Every day, OpenTech connects thousands of tenants with storage companies around the world. With over 4,000 daily transactions, the companies automated products and services helped Storage Managers move-in over 130,000 tenants in 2014, generating over 140 million dollars in new sales revenue alone.

The 2016 Self Storage Technology White Paper provides objective and transparent data on kiosk, call center and online performance that is exclusive to the INSOMNIAC self-service platform. OpenTech has released this technical paper as a means of educating the industry on how remote technology can impact not only profits but the customer expe­rience as well.

Questions about our white paper? Feel free to drop us a note or call us.

800.481.7459

What our customers are saying

  • Over the course of a year, the OpenTech call center contributed to an increase in occupancy from 71% to 82%, an all-time high.
    Blair ValkVice President of Operations at Assured Self Storage
  • “On days when I have other obligations, it’s nice to know INSOMNIAC is there to greet customers. In fact, the kiosk took five rentals on a recent Saturday.”
    Beth SchroederA Place for Space
  • “OpenTech’s kiosk, call center service and online renting platform allow us to focus on providing superb service to our customers onsite.”
    John LeslieKentucky Avenue Self Storage
  • “The only reason I need to go to the facility is to collect cash from the machine, put new locks in its dispenser, or sweep out empty units.”
    Bruce ManringDiscount Storage
  • “INSOMNIAC takes care of sales and payments, especially after-hours and on weekends, enabling me to run our facility with only one employee and no overtime. Customers love the kiosk and we save money.”
    Dale SchmidtExit 2 Storage
  • “The INSOMNIAC kiosk enables our customers to pay on-site with cash, check or credit card, so we need never miss a rental.”
    Jefferson ShreveStorage Express, Martinsville, IN