2016 Self Storage Technology Whitepaper

Every day, OpenTech connects thousands of tenants with storage companies around the world. With over 4,000 daily transactions, the company’s automated products and services helped Storage Managers move-in over 130,000 tenants in 2015, generating over 140 million dollars in new sales revenue alone.

The 2016 Self Storage Technology White Paper provides objective and transparent data on kiosk, call center and online performance that is exclusive to the INSOMNIAC self-service platform. OpenTech has released this technical paper as a means of educating the industry on how remote technology can impact not only profits but the customer expe­rience as well.

Questions about our white paper? Feel free to drop us a note or call us.

800.481.7459

What our customers are saying

  • On average, our largest store is producing 12 additional rentals per month through the call center.  Other properties average about 5-7 additional rentals monthly per store, resulting in a 14% same-store sales increase in 2013. With the call center, we get more income from rentals, gain occupancy and raise rates when occupancies get higher.
    Anne BallardPresident of Marketing, Training and Developmental Services at USG
  • The OpenTech Call Center has contributed to an increase in revenue of about 20%.  We see the call center as a bottom line benefit with a net effect to rentals each month, which helps us push our unit rates higher.
    Anne BallardPresident of Marketing, Training and Developmental Services at USG
  • “With INSOMNIAC, customers never see a ‘Closed’ sign or have to come back later. Instead, they can make payments or rent units at their convenience.”
    Phil FrenchPresident of Filco Limited, LLC.
  • The efficiencies created through automation are unparalleled and we are extremely satisfied with the products and services offered by OpenTech Alliance.  As a storage operator, we feel we can offer the highest level of convenience and service by leveraging the power of that technology.
    Red Dot Storage
  • “Thanks to their technology, I’m looking at expanding my self-storage portfolio with properties I could not previously have operated profitably. INSOMNIAC changes the math and makes more facilities financially feasible.”
    Kim McDanielBenco Mini Storage, Cleburne, TX
  • “The INSOMNIAC kiosk enables our customers to pay on-site with cash, check or credit card, so we need never miss a rental.”
    Jefferson ShreveStorage Express, Martinsville, IN