What Our Customers Are Saying

“On average, our largest store is producing 12 additional rentals per
month through the call center. Other properties average about 5-7
additional rentals monthly per store, resulting in a 14% same-store sales increase
in 2013. With the call center, we get more income from rentals, gain occupancy
and raise rates when occupancies get higher.”

Anne Ballard

President of Marketing, Training and Developmental Services at USG

What Our Customers Are Saying

“We are excited to partner with OpenTech in taking on and expanding our strategic
call center capabilities. Their strong experience and flexible technology
infrastructure is critical to furthering our customer engagement
and supporting our company growth.”

Joe Robinson

SVP & CMO, Simply Self Storage

What Our Customers Are Saying

“My managers love the call center – if they’re on the phone, they know the
call’s getting answered and not going to voicemail. It not only makes their
job easier; it makes them more successful.”

Eric Miller

President, Atlantic Self Storage

What Our Customers Are Saying

“All of our inbound calls are handled by the OpenTech call center. Outsourcing our inbound phone traffic
frees up our people to focus on the most important tasks at hand and gives us peace of
mind in knowing that calls are handled quickly and efficiently, even when we’re
not available. Incoming leads go immediately into our SiteLinkTM property
management system, enabling us to follow-up right away and providing a
detailed record of each call. I can’t imagine running a
self-storage business without it.”

Norman Hardy

Owner, Hardy’s Self Storage

What Our Customers Are Saying

Over the course of a year, the OpenTech Call Center contributed to an increase
in occupancy from 71% to 82%, an all-time high.”

Blair Valk

Assured Self Storage