OpenTech Alliance is the leader in automation and call center services for the self storage industry. We help storage owners work smarter by increasing productivity, profitability and customer satisfaction with innovative technologies designed from the ground up for the self storage business.
- Doing it Right
We behave in a way that makes our grandmothers proud of us.
We are emotional about what we do and how we do it.
We are committed to continuously improving our people, processes, and solutions.
We like to solve difficult problems.
- Positive Vibes
We approach everything we do, and everyone we come in contact with in a positive manner.
What our customers are saying;
- “The only reason I need to go to the facility is to collect cash from the machine, put new locks in its dispenser, or sweep out empty units.”Bruce ManringDiscount Storage
- On average, our largest store is producing 12 additional rentals per month through the call center. Other properties average about 5-7 additional rentals monthly per store, resulting in a 14% same-store sales increase in 2013. With the call center, we get more income from rentals, gain occupancy and raise rates when occupancies get higher.Anne BallardPresident of Marketing, Training and Developmental Services at USG
- “INSOMNIAC takes care of sales and payments, especially after-hours and on weekends, enabling me to run our facility with only one employee and no overtime. Customers love the kiosk and we save money.”Dale SchmidtExit 2 Storage
- “With INSOMNIAC, customers never see a ‘Closed’ sign or have to come back later. Instead, they can make payments or rent units at their convenience.”Phil FrenchPresident of Filco Limited, LLC.
- "We use XpressCollect because it's automated and our tenants make their payment immediately through the pay-by-phone service or click to call our office. My managers love it, because they don’t have to waste hours doing something they hate and our conversions on collections have grown exponentially.”Jim MooneyDirector of Operations at Devon Self Storage
- The efficiencies created through automation are unparalleled and we are extremely satisfied with the products and services offered by OpenTech Alliance. As a storage operator, we feel we can offer the highest level of convenience and service by leveraging the power of that technology.Red Dot Storage