OpenTech Alliance is the leader in automation and call center services for the self storage industry. We help storage owners work smarter by increasing productivity, profitability and customer satisfaction with innovative technologies designed from the ground up for the self storage business.
Doing it Right – we behave in a way that makes our grandmothers proud of us.
Passion – we are emotional about what we do and how we do it.
Kaizen – we are committed to continuously improving our people, processes, and solutions.
Innovation – we like to solve difficult problems.
Positive Vibes – we approach everything we do, and everyone we come in contact with in a positive manner.
What our customers are saying;
- “The INSOMNIAC kiosk enables our customers to pay on-site with cash, check or credit card, so we need never miss a rental.”Jefferson ShreveStorage Express, Martinsville, IN
- “INSOMNIAC takes care of sales and payments, especially after-hours and on weekends, enabling me to run our facility with only one employee and no overtime. Customers love the kiosk and we save money.”Dale SchmidtExit 2 Storage
- The OpenTech Call Center has contributed to an increase in revenue of about 20%. We see the call center as a bottom line benefit with a net effect to rentals each month, which helps us push our unit rates higher.Anne BallardPresident of Marketing, Training and Developmental Services at USG
- “After our initial success with our first kiosk, we ordered another five INSOMNIACs for our other Midwest facilities.”Jefferson ShreveStorage Express, Martinsville, IN
- “The only reason I need to go to the facility is to collect cash from the machine, put new locks in its dispenser, or sweep out empty units.”Bruce ManringDiscount Storage
- “OpenTech’s kiosk, call center service and online renting platform allow us to focus on providing superb service to our customers onsite.”John LeslieKentucky Avenue Self Storage