OpenTech Alliance is the leader in automation and call center services for the self storage industry. We help storage owners work smarter by increasing productivity, profitability and customer satisfaction with innovative technologies designed from the ground up for the self storage business.
- Doing it Right
We behave in a way that makes our grandmothers proud of us.
We are emotional about what we do and how we do it.
We are committed to continuously improving our people, processes, and solutions.
We like to solve difficult problems.
- Positive Vibes
We approach everything we do, and everyone we come in contact with in a positive manner.
What our customers are saying;
- The OpenTech Call Center has contributed to an increase in revenue of about 20%. We see the call center as a bottom line benefit with a net effect to rentals each month, which helps us push our unit rates higher.Anne BallardPresident of Marketing, Training and Developmental Services at USG
- Over the course of a year, the OpenTech call center contributed to an increase in occupancy from 71% to 82%, an all-time high.Blair ValkVice President of Operations at Assured Self Storage
- “INSOMNIAC takes care of sales and payments, especially after-hours and on weekends, enabling me to run our facility with only one employee and no overtime. Customers love the kiosk and we save money.”Dale SchmidtExit 2 Storage
- "We use XpressCollect because it's automated and our tenants make their payment immediately through the pay-by-phone service or click to call our office. My managers love it, because they don’t have to waste hours doing something they hate and our conversions on collections have grown exponentially.”Jim MooneyDirector of Operations at Devon Self Storage
- “INSOMNIAC kiosks make great business sense for the self-storage industry because they provide customer convenience and sales while helping reduce staffing costs.”Raymond E. McRaeStorage Solutions, Goodyear, AZ
- “The INSOMNIAC kiosk is the best employee I have ever had. The first day it was turned live it took three move-ins. It is truly amazing!”Bruce ManringDiscount Storage