Meet our fearless leaders.


OpenTech is led by a team of individuals with significant experience and skills in the self-storage industry, in technology and in corporate management. These accomplished leaders work together to drive product and service innovation, corporate strategy, brand awareness, sales growth and operational efficiencies.


Robert Chiti

President and CEO

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Mike Connolly

Chief Operating Officer

Dan Scaman

Vice President
Strategic Planning & Analysis

Jon Loftin

Vice President
and Product Owner

Megan Smith

Controller

Troy Grissom

Director of IT

Lisa Baiocchi

Director of Human Resources

Henry Perlmutter

Director of Marketing

To learn more about our corporate team or our self-storage solutions, drop us a note or call us at 800.481.7459.

What are customers are saying

  • On average, our largest store is producing 12 additional rentals per month through the call center.  Other properties average about 5-7 additional rentals monthly per store, resulting in a 14% same-store sales increase in 2013. With the call center, we get more income from rentals, gain occupancy and raise rates when occupancies get higher.
    Anne BallardPresident of Marketing, Training and Developmental Services at USG
  • The OpenTech Call Center has contributed to an increase in revenue of about 20%.  We see the call center as a bottom line benefit with a net effect to rentals each month, which helps us push our unit rates higher.
    Anne BallardPresident of Marketing, Training and Developmental Services at USG
  • “Thanks to their technology, I’m looking at expanding my self-storage portfolio with properties I could not previously have operated profitably. INSOMNIAC changes the math and makes more facilities financially feasible.”
    Kim McDanielBenco Mini Storage, Cleburne, TX
  • "We use XpressCollect because it's automated and our tenants make their payment immediately through the pay-by-phone service or click to call our office.  My managers love it, because they don’t have to waste hours doing something they hate and our conversions on collections have grown exponentially.”
    Jim MooneyDirector of Operations at Devon Self Storage
  • “After our initial success with our first kiosk, we ordered another five INSOMNIACs for our other Midwest facilities.”
    Jefferson ShreveStorage Express, Martinsville, IN
  • The efficiencies created through automation are unparalleled and we are extremely satisfied with the products and services offered by OpenTech Alliance.  As a storage operator, we feel we can offer the highest level of convenience and service by leveraging the power of that technology.
    Red Dot Storage