Meet our fearless leaders.


OpenTech is led by a team of individuals with significant experience and skills in the self-storage industry, in technology and in corporate management. These accomplished leaders work together to drive product and service innovation, corporate strategy, brand awareness, sales growth and operational efficiencies.


Robert Chiti

President and CEO

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Mike Connolly

Chief Operating Officer

Dan Scaman

Vice President – Strategic Planning & Analysis

Megan Smith

Controller

Jon Loftin

Vice President and Product Owner

Walt Wright

Vice President – Product Management

Henry Perlmutter

Director of Marketing

Troy Grissom

Director of Information Technology

Lisa Baiocchi

Director of Human Resources

To learn more about our corporate team or our self-storage solutions, drop us a note or call us at 800.481.7459.

What are customers are saying

  • “The INSOMNIAC kiosk enables our customers to pay on-site with cash, check or credit card, so we need never miss a rental.”
    Jefferson ShreveStorage Express, Martinsville, IN
  • “We love OpenTech’s kiosks because half of all of our rentals occur outside of office hours.”
    John LeslieKentucky Avenue Self Storage
  • “On days when I have other obligations, it’s nice to know INSOMNIAC is there to greet customers. In fact, the kiosk took five rentals on a recent Saturday.”
    Beth SchroederA Place for Space
  • Our customers consistently provide positive feedback regarding our management platform and the 24 hour convenience of the kiosk combined with call center support fits perfectly with our online and mobile platform.
    Red Dot Storage
  • We're excited about the opportunity to transfer our knowledge to the INSOMNIAC Live! call center.  SkilCheck will provide strategic planning and leadership training to call center management and customized computer based training courses for their internal team of Storage Counselors to develop a sharper and more competitive process to sell and service self-storage customers.
    Carol KrendleCEO-SkilCheck Services
  • On average, our largest store is producing 12 additional rentals per month through the call center.  Other properties average about 5-7 additional rentals monthly per store, resulting in a 14% same-store sales increase in 2013. With the call center, we get more income from rentals, gain occupancy and raise rates when occupancies get higher.
    Anne BallardPresident of Marketing, Training and Developmental Services at USG