Meet our fearless leaders.


OpenTech is led by a team of individuals with significant experience and skills in the self-storage industry, in technology and in corporate management. These accomplished leaders work together to drive product and service innovation, corporate strategy, brand awareness, sales growth and operational efficiencies.


Robert Chiti

President and CEO

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Mike Connolly

Chief Operating Officer

Dan Scaman

Vice President
Strategic Planning & Analysis

Jon Loftin

Vice President
and Product Owner

Megan Smith

Controller

Troy Grissom

Director of IT

Lisa Baiocchi

Director of Human Resources

Henry Perlmutter

Director of Marketing

To learn more about our corporate team or our self-storage solutions, drop us a note or call us at 800.481.7459.

What are customers are saying

  • "We use XpressCollect because it's automated and our tenants make their payment immediately through the pay-by-phone service or click to call our office.  My managers love it, because they don’t have to waste hours doing something they hate and our conversions on collections have grown exponentially.”
    Jim MooneyDirector of Operations at Devon Self Storage
  • “With INSOMNIAC, customers never see a ‘Closed’ sign or have to come back later. Instead, they can make payments or rent units at their convenience.”
    Phil FrenchPresident of Filco Limited, LLC.
  • “On days when I have other obligations, it’s nice to know INSOMNIAC is there to greet customers. In fact, the kiosk took five rentals on a recent Saturday.”
    Beth SchroederA Place for Space
  • “INSOMNIAC takes care of sales and payments, especially after-hours and on weekends, enabling me to run our facility with only one employee and no overtime. Customers love the kiosk and we save money.”
    Dale SchmidtExit 2 Storage
  • Over the course of a year, the OpenTech call center contributed to an increase in occupancy from 71% to 82%, an all-time high.
    Blair ValkVice President of Operations at Assured Self Storage
  • “The only reason I need to go to the facility is to collect cash from the machine, put new locks in its dispenser, or sweep out empty units.”
    Bruce ManringDiscount Storage