Meet our fearless leaders.


OpenTech is led by a team of individuals with significant experience and skills in the self-storage industry, in technology and in corporate management. These accomplished leaders work together to drive product and service innovation, corporate strategy, brand awareness, sales growth and operational efficiencies.


Robert Chiti

President and CEO

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Mike Connolly

Chief Operating Officer

Dan Scaman

Vice President – Strategic Planning & Analysis

Megan Smith

Controller

Jon Loftin

Vice President and Product Owner

Walt Wright

Vice President – Product Management

Henry Perlmutter

Director of Marketing

Troy Grissom

Director of Information Technology

Lisa Baiocchi

Director of Human Resources

To learn more about our corporate team or our self-storage solutions, drop us a note or call us at 800.481.7459.

What are customers are saying

  • We're excited about the opportunity to transfer our knowledge to the INSOMNIAC Live! call center.  SkilCheck will provide strategic planning and leadership training to call center management and customized computer based training courses for their internal team of Storage Counselors to develop a sharper and more competitive process to sell and service self-storage customers.
    Carol KrendleCEO-SkilCheck Services
  • "We use XpressCollect because it's automated and our tenants make their payment immediately through the pay-by-phone service or click to call our office.  My managers love it, because they don’t have to waste hours doing something they hate and our conversions on collections have grown exponentially.”
    Jim MooneyDirector of Operations at Devon Self Storage
  • “In the month of November, the kiosk conducted more new rental transactions than I did, with the earliest transaction at 6:45 AM.”
    John BykowskiClay Street Storage, Kissimmee, FL
  • On average, our largest store is producing 12 additional rentals per month through the call center.  Other properties average about 5-7 additional rentals monthly per store, resulting in a 14% same-store sales increase in 2013. With the call center, we get more income from rentals, gain occupancy and raise rates when occupancies get higher.
    Anne BallardPresident of Marketing, Training and Developmental Services at USG
  • INSOMNIAC kiosks make great business sense for the self-storage industry because they provide customer convenience and sales while helping reduce staffing costs.”
    Raymond E. McRaeStorage Solutions, Goodyear, AZ
  • “We love OpenTech’s kiosks because half of all of our rentals occur outside of office hours.”
    John LeslieKentucky Avenue Self Storage