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There’s always something exciting happening at OpenTech and we love to share this great news with our customers, employees and colleagues in the self-storage industry. Feel free to view our most recent press releases or search the archives for information on the latest innovations in self-storage technology, customer service, sales and marketing and much more.
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OpenTech wins ISS best self storage call center for 2016
What our customers are saying
- “The INSOMNIAC kiosk is the best employee I have ever had. The first day it was turned live it took three move-ins. It is truly amazing!”Bruce ManringDiscount Storage
- We're excited about the opportunity to transfer our knowledge to the INSOMNIAC Live! call center. SkilCheck will provide strategic planning and leadership training to call center management and customized computer based training courses for their internal team of Storage Counselors to develop a sharper and more competitive process to sell and service self-storage customers.Carol KrendleCEO-SkilCheck Services
- “INSOMNIAC takes care of sales and payments, especially after-hours and on weekends, enabling me to run our facility with only one employee and no overtime. Customers love the kiosk and we save money.”Dale SchmidtExit 2 Storage
- “INSOMNIAC kiosks make great business sense for the self-storage industry because they provide customer convenience and sales while helping reduce staffing costs.”Raymond E. McRaeStorage Solutions, Goodyear, AZ
- “The INSOMNIAC kiosk enables our customers to pay on-site with cash, check or credit card, so we need never miss a rental.”Jefferson ShreveStorage Express, Martinsville, IN
- Over the course of a year, the OpenTech call center contributed to an increase in occupancy from 71% to 82%, an all-time high.Blair ValkVice President of Operations at Assured Self Storage