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There’s always something exciting happening at OpenTech and we love to share this great news with our customers, employees and colleagues in the self-storage industry. Feel free to view our most recent press releases or search the archives for information on the latest innovations in self-storage technology, customer service, sales and marketing and much more.
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OpenTech wins ISS best self storage call center for 2016
What our customers are saying
- "We use XpressCollect because it's automated and our tenants make their payment immediately through the pay-by-phone service or click to call our office. My managers love it, because they don’t have to waste hours doing something they hate and our conversions on collections have grown exponentially.”Jim MooneyDirector of Operations at Devon Self Storage
- “With INSOMNIAC, customers never see a ‘Closed’ sign or have to come back later. Instead, they can make payments or rent units at their convenience.”Phil FrenchPresident of Filco Limited, LLC.
- We're excited about the opportunity to transfer our knowledge to the INSOMNIAC Live! call center. SkilCheck will provide strategic planning and leadership training to call center management and customized computer based training courses for their internal team of Storage Counselors to develop a sharper and more competitive process to sell and service self-storage customers.Carol KrendleCEO-SkilCheck Services
- “On days when I have other obligations, it’s nice to know INSOMNIAC is there to greet customers. In fact, the kiosk took five rentals on a recent Saturday.”Beth SchroederA Place for Space
- “The INSOMNIAC kiosk is the best employee I have ever had. The first day it was turned live it took three move-ins. It is truly amazing!”Bruce ManringDiscount Storage
- “The only reason I need to go to the facility is to collect cash from the machine, put new locks in its dispenser, or sweep out empty units.”Bruce ManringDiscount Storage