Self Storage Technology Whitepaper

Every day, OpenTech connects thousands of tenants with storage companies around the world. With over 4,000 daily transactions, the company’s automated products and services helped Storage Managers move-in over 145,000 tenants in 2017, generating over 190 million dollars in new sales revenue alone.

The Self Storage Technology White Paper provides objective and transparent data on kiosk, call center and online performance that is exclusive to the INSOMNIAC self-service platform. OpenTech has released this technical paper as a means of educating the industry on how remote technology can impact not only profits but the customer expe­rience as well.

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What our customers are saying

  • “OpenTech’s kiosk, call center service and online renting platform allow us to focus on providing superb service to our customers onsite.”
    John LeslieKentucky Avenue Self Storage
  • “With INSOMNIAC, customers never see a ‘Closed’ sign or have to come back later. Instead, they can make payments or rent units at their convenience.”
    Phil FrenchPresident of Filco Limited, LLC.
  • “The INSOMNIAC kiosk enables our customers to pay on-site with cash, check or credit card, so we need never miss a rental.”
    Jefferson ShreveStorage Express, Martinsville, IN
  • "We use XpressCollect because it's automated and our tenants make their payment immediately through the pay-by-phone service or click to call our office.  My managers love it, because they don’t have to waste hours doing something they hate and our conversions on collections have grown exponentially.”
    Jim MooneyDirector of Operations at Devon Self Storage
  • “The INSOMNIAC kiosk is the best employee I have ever had. The first day it was turned live it took three move-ins. It is truly amazing!”
    Bruce ManringDiscount Storage
  • “We love OpenTech’s kiosks because half of all of our rentals occur outside of office hours.”
    John LeslieKentucky Avenue Self Storage