2016 Self Storage Technology Whitepaper

Every day, OpenTech connects thousands of tenants with storage companies around the world. With over 4,000 daily transactions, the company’s automated products and services helped Storage Managers move-in over 130,000 tenants in 2015, generating over 140 million dollars in new sales revenue alone.

The 2016 Self Storage Technology White Paper provides objective and transparent data on kiosk, call center and online performance that is exclusive to the INSOMNIAC self-service platform. OpenTech has released this technical paper as a means of educating the industry on how remote technology can impact not only profits but the customer expe­rience as well.

Questions about our white paper? Feel free to drop us a note or call us.

800.481.7459

What our customers are saying

  • “On days when I have other obligations, it’s nice to know INSOMNIAC is there to greet customers. In fact, the kiosk took five rentals on a recent Saturday.”
    Beth SchroederA Place for Space
  • “The only reason I need to go to the facility is to collect cash from the machine, put new locks in its dispenser, or sweep out empty units.”
    Bruce ManringDiscount Storage
  • INSOMNIAC kiosks make great business sense for the self-storage industry because they provide customer convenience and sales while helping reduce staffing costs.”
    Raymond E. McRaeStorage Solutions, Goodyear, AZ
  • “After our initial success with our first kiosk, we ordered another five INSOMNIACs for our other Midwest facilities.”
    Jefferson ShreveStorage Express, Martinsville, IN
  • "We use XpressCollect because it's automated and our tenants make their payment immediately through the pay-by-phone service or click to call our office.  My managers love it, because they don’t have to waste hours doing something they hate and our conversions on collections have grown exponentially.”
    Jim MooneyDirector of Operations at Devon Self Storage
  • Over the course of a year, the OpenTech call center contributed to an increase in occupancy from 71% to 82%, an all-time high.
    Blair ValkVice President of Operations at Assured Self Storage