2020 Self Storage Tenant Behavior Analysis White Paper
2020 Self Storage White Paper
An Annual Analysis of Self Storage Tenant Behavior Trends & Data Insights
Each day, OpenTech connects thousands of tenants with storage companies around the world through our self storage management software. This results in countless data points that shine a light on how consumers actually use self storage. Download your free copy today to see trends on over 750,000 transactions.
The 2020 Self Storage White Paper provides objective and transparent data on our self storage software and products, including access control, kiosk, call center, online auctions, SaaS and online rental performance that is exclusive to the INSOMNIAC™ self-service and self storage business software platform. OpenTech has released this technical paper to provide a comprehensive analysis of consumer trends in the self storage industry, providing data-driven, actionable insights to owners and operators.
How You Can Benefit From Using Our Insights
We hope you find value in this white paper, which seeks to offer unique insights that will help you increase revenue, drive operational enhancements and create a stable, scalable self storage management platform for future growth.
The 2020 White Paper presents an analysis of data collected in 2019, which predominantly predates any impact of the COVID-19 pandemic in North America. As this publication is being released in 2020, however, it’s impossible to ignore the effects of our current reality on the self storage industry. Keep an eye out for a sneak-peek into data points from 2020 that aim to provide insight into how the COVID-19 pandemic impacted the storage industry. *Highlights will be denoted be a white virus symbol on a blue background.
hours and on weekends, enabling me to run our facility with
only one employee and no overtime. Customers love the kiosk
and we save money.”
industry because they provide customer convenience and sales
while helping reduce staffing costs.”
it was turned live it took three move-ins. It is truly amazing!”
the call center. Other properties average about 5-7 additional rentals monthly per store,
resulting in a 14% same-store sales increase in 2013. With the call center, we get more
income from rentals, gain occupancy and raise rates when occupancies get higher.”
Instead, they can make payments or rent units at their convenience.”
an increase in occupancy from 71% to 82%, an all-time high.”