Goodbye Dog Lady! Hello Customer Convenience and Savings
OpenTech customer gleans the advantages of a self service kiosk PHOENIX, Arizona – August 18th, 2010 – OpenTech is pleased to announce that Dave Morris, owner of Viking Storage and 24/7 Storage in Idaho is realizing the savings a kiosk is bringing to his businesses. Morris started his venture into self storage less than two […]
OpenTech Customer Gives Managers the Best Tools in the Business
Network Storage Capital introduces kiosks to management team to increase operational effectiveness PHOENIX, Arizona – July 16, 2010 – OpenTech is pleased to announce that SuperStorage and Main Mini Storage, divisions of Network Storage Capital Inc., with headquarters in San Diego, California, has added kiosks to their facilities to help give their managers a competitive advantage. […]
E-SoftSys Joins OpenTech Alliance Partner Program
PHOENIX, Arizona – June 30th, 2010 – OpenTech announced today that E-SoftSys has become the newest member of their Alliance Partner Program. The two companies have been working together for the past few months to develop a seamless integration between E-SoftSys’s property management software, Self Storage Manager, and OpenTech’s products; the INSOMNIAC Kiosk, INSOMNIAC LiveAgent! call center application and the INSOMNIAC Self Storage Network.
Smart Storage Concepts Joins INSOMNIAC® Self Storage Network
Technology leaders work together to simplify the online reservation process PHOENIX, Arizona – June 22nd, 2010 – OpenTech announced today that Smart Storage Concepts, a subsidiary of Smart Marketing Concepts, Inc. has become the newest Marketing Partner to join the INSOMNIAC Self Storage Network (ISSN). Smart Storage Concepts has developed a simple to use yet […]
Manatee storage owner learning to run a smarter business
MANATEE — The cell phone on Steve Wilson’s desk rings. It appears he will let it go to voice mail. But then he checks the number. “Excuse me,” Wilson says. “I need to take this.” Wilson hits the talk button and immediately gets down to discussing business. On the other end is the maintenance supervisor […]
Castlerock Self Storage Achieves Success Running Unmanned
PHOENIX, Arizona – May 24, 2010 – OpenTech is pleased to announce that Castlerock Self Storage is running an unmanned self storage facility. Castlerock Self Storage is a subsidiary of the Sentry Management Corporation, owned by Mark Shearholdt. Shearholdt is new to the self storage industry with his property management business occupying most of his time. Like many other property management companies, Shearholdt had an opportunity to make an investment in self storage and took it.
Infinite Self-Storage Success: A Case Study of Kiosks and Call Centers at Work in a Facility
Self-storage owners nationwide are holding on in this tight economy, but to do so is no small feat. Infinite Self Storage is one clear example of how a company can thrive in a downturn. In a world filled with automation and consumers who want what they want when they want it, Steve Lavery, vice president […]
Industry Leaders Trust OpenTech to Serve Their Customers
PHOENIX, Arizona – March 25, 2010 – OpenTech Alliance announced today that their INSOMNIAC Live! call center has been selected by several leading self storage operators (including Chesapeake Resources, Watson & Taylor, Infinite Self Storage, Professional Self Storage Management, San Diego Self Storage, Southern Self Storage, Saf-Keep Storage and more) to assist their managers in renting units, processing payments, and servicing customers. The INSOMNIAC Live! call center services self storage operators with or without a kiosk.
Veteran Developer Announces a New Concept in Self Storage
Sarasota, FL (PRWEB) March 16, 2010 — Construction is underway on a new type of self-storage facility on Fruitville Road east of I-75 where customers will be able to rent any of the 370 storage spaces or make rent payments day or night using a ‘kiosk” located at the facility, the developer says.
Big Performer, Little Price INSOMNIAC® 100 to be Unveiled at ISS Conference in Vegas
PHOENIX, Arizona – February 25, 2010–OpenTech announced today that they will be launching their newest kiosk model – the INSOMNIAC 100 – at the Inside Self Storage (ISS) conference next week in Las Vegas. This new model sells for $4,900 but also comes with an option to rent when coupled with the INSOMNIAC Live! TotalCalls or Roll Over call center services. “The INSOMNIAC 100 makes having a kiosk a no brainer,” stated Robert A. Chiti, President and CEO of OpenTech Alliance, Inc. “Not every self storage operator needs or can afford one of our more full featured kiosks, so we designed the 100 to deliver rentals at a very low price point allowing every self storage owner to be open for business longer and rent more units.”
INSOMNIAC® Kiosks Now Include a Live Person to Assist Users
Self-storage owners will now get more bang for their buck with OpenTech’s expanded Maintenance and Warranty Services (MWS) program that offers the new Live! Megan service at no additional charge. With the Live! Megan service, kiosk users get assistance from a live call center agent when using an INSOMNIAC kiosk to rent a unit or make a payment.
Forbes Storage Installs First INSOMNIAC® Kiosk in Alaska
Self Storage Operator Uses Kiosk to Manage Remote Facility in North Pole PHOENIX, Arizona – December 17th, 2009 – OpenTech Alliance, Inc. announced today it has proof Santa is a self storage user (see rental agreement below). On Thursday December 10th, a little after dark, a man named Kris Kringle rented a self storage unit […]
Village Mini Storage Reduces Staffing Expense with a Kiosk
Self Storage Operator Finds Self Service Kiosk a Successful Alternative to Part-Time Staff PHOENIX, Arizona – December, 9th 2009 – OpenTech Alliance, Inc. announced today that Village Mini Storage in North Carolina is saving over $2,100 per month as a result of implementing an INSOMNIAC® 900 at their facility. During the first 7 months the kiosk […]
A-1 Self Storage Orders Their First 4 INSOMNIAC® 900s
Leading California Based Operator Adds Self Service to its List of Competitive Advantages PHOENIX, Arizona – October 19th, 2009 – OpenTech Alliance, Inc. announced today that The Caster Group has ordered their first 4 INSOMNIAC 900 kiosks. The Caster Group is one of California’s oldest and most respected self storage companies with over 40 facilities […]
Barth Storage Enhances Customer Convenience with a Kiosk
Veteran Storage Operators Experience Success with INSOMNIAC® 770 PHOENIX, Arizona – September 28, 2009 – Today OpenTech Alliance, Inc, announced that Barth Storage of Kenosha, Wisconsin has installed their first INSOMNIAC 770. During the past 5 months they have rented 60 units and processed 536 payments for a total of $59,476. Barth Storage has been […]
OpenTech Rents Units with INSOMNIAC® Live! Call Center
Self Storage Call Center Veterans Join OpenTech Alliance PHOENIX, Arizona – Aug 17th, 2009 – OpenTech Alliance, Inc. announced today that their new INSOMNIAC Live! call center located in Phoenix, Arizona started assisting self storage customers on August 1st and will be serving over 350 self storage facilities by the end of the year. The […]
OpenTech Introduces the INSOMNIAC® Self Storage Network
PHOENIX, Arizona – June 25th, 2009 – OpenTech Alliance, Inc. announced they have launched the industry’s only real-time self storage reservations network – the INSOMNIAC Self Storage Network (ISSN). ISSN will allow self storage operators to get online reservations through multiple sales channels and their property managers no longer have to waste time updating their available unit information in several different systems. Also they no longer have to play phone tag trying to connect with consumers who requested a quote. Regardless of if a self storage operator has an INSOMNIAC kiosk or not, they can join ISSN and start using the internet like it was meant to be – in real-time!
INSOMNIAC® 300 Now Rents Units for $9,000
Now even the tightest of budgets can afford the convenience of an INSOMNIAC PHOENIX, Arizona – April 24, 2009 – OpenTech Alliance, Inc. today announced the new upgraded INSOMNIAC 300, which sells for $9,000, will now rent units and process payments 24 hours a day. In a time when every self storage owner is struggling […]
INSOMNIAC® Kiosks Collected Over $13M in Rental Fees in 2009
OpenTech Publishes 2009 Kiosk Usage White Paper PHOENIX, Arizona – March 16, 2010– OpenTech Alliance, Inc. announced today that it has exceeded the $29 million mark in rental fees collected by its INSOMNIAC kiosks. Approximately $13 million was realized in 2009 by self storage operators throughout the U.S. and Canada. In an ongoing effort to […]
Infinite Self Storage Orders 20th INSOMNIAC® Kiosk
PHOENIX, Arizona – March 11th, 2009 – OpenTech Alliance, Inc., today announced that Herman & Kittle Properties, Inc. (HKP), the owners and managers of the Infinite Self Storage portfolio of 20 self storage properties in Indiana and Illinois, have purchased their 20th INSOMNIAC kiosk. Herman & Kittle Properties develop, build, and manage self storage facilities and affordable housing throughout the Midwest and South. From its headquarters in Indianapolis, the company is involved in more than 1.2M square feet of storage space and over 6,400 apartment homes in six states.
OpenTech Publishes 2008 Kiosk Usage Data
[spb_text_block pb_margin_bottom=”no” pb_border_bottom=”no” width=”1/1″ el_position=”first last”] Printable Version INSOMNIAC® Kiosks Collected Over $8M in Rental Fees in 2008 PHOENIX, Arizona – January 24th, 2009– OpenTech Alliance, Inc. today announced it has exceeded the $15 million mark in rental fees collected by its INSOMNIAC kiosks. Self storage facilities around the globe obtained $8M of those fees […]
OpenTech Designs Kiosk Perfect for Existing Facilities
New Self- Service Kiosk Reduces Total Cost of Ownership PHOENIX, Arizona – December 23, 2008 – OpenTech Alliance, Inc., today announced that their latest innovation in self-service kiosks – the INSOMNIAC® 770 – is ready to go to work. The new kiosk is the result of a joint development project with one of the industry’s […]
Self-Storage Veteran Joins OpenTech Advisory Board
PHOENIX, Arizona – December 2, 2008 – OpenTech Alliance, Inc., the makers of INSOMNIAC® self-storage kiosks, announced today that RK Kliebenstein has joined their already impressive advisory board. Mr. Kliebenstein is a world-wide industry known speaker, author and expert witness, has experience in acquiring, developing, managing and financing self-storage properties. “RK is an influential leader […]
INSOMNIAC® Kiosk Operates 1100 Unit Facility in Downtown Indianapolis
Self Service Kiosk Pays for Itself in Less than Twelve Months PHOENIX, Arizona – November, 18th 2008 – OpenTech Alliance, Inc., today announced that the owner of Self Storage of America has been successfully operating his 1100 unit facility in Indianapolis for over 2 years with one off site property manager and an INSOMNIAC 500, […]
Personal Mini Storage Reduces Labor Costs with INSOMNIAC®
Storage Owner uses Kiosks to Compliment Property Managers! PHOENIX, Arizona – October 9, 2008 – OpenTech Alliance, Inc. today announced that Personal Mini Storage, one of the top operators in the self storage industry, has successfully implemented the INSOMNIAC 900 kiosks at two of their 30+ facilities in Florida. During the last three months the […]
INSOMNIAC® Collect over $11 million in Rental Fees
OpenTech Releases Detailed Kiosk Usage Data for the First Half of 2008 PHOENIX, Arizona –September 03, 2008– OpenTech Alliance, Inc. today announced it has exceeded the $11 million mark in rental fees collected by its INSOMNIAC kiosks at their client’s self storage facilities across North America, with the most recent $1 million dollars in revenue […]
Casey Storage Solutions has purchased three Additional INSOMNIAC® Kiosks
A Remotely ran facility has never been so convenient! PHOENIX, Arizona –August 14, 2008 – OpenTech Alliance, Inc., announced today that one of their valued customers, Casey Storage Solutions, has purchased three additional kiosks, two 900s and one 700 for their self-storage facilities in Massachusetts and Southern Vermont. In the fall of 2007 Casey Storage […]
OpenTech to Raise Funds for The Hunger Project
PHOENIX, Arizona – May 19, 2008 – OpenTech Alliance, Inc., has announced that Robert A. Chiti, company President and CEO, will hike the Grand Canyon on May 25, 2008 to raise funds for The Hunger Project. Chiti and participating hikers will start their 26-mile journey from the North Rim of the Grand Canyon at 4:30a.m.and hope to finish approximately 10 hours later at the top of the South Rim. In support of The Hunger Project, OpenTech will donate $5 for every move-in processed through an INSOMNIAC kiosk on the day of the hike. In addition, OpenTech will donate $1 for every payment processed through an INSOMNIAC kiosk on that day. “I encourage my colleagues in the self storage industry to support this fundraising event by either participating in the hike or making a donation to The Hunger Project,” said Chiti with a smile.
INSOMNIAC® Now Serving Customers in Hong Kong
PHOENIX, Arizona. – February 25, 2008 – OpenTech Alliance, Inc. announced today that it has entered into a joint venture with MiniCo Asia Ltd. to form OpenTech Asia Limited. The new company, combines MiniCo’s 34 years of self-storage industry experience in the US and Hong Kong with OpenTech’s self-service technology expertise to create a company focused on delivering self-storage products and services to Asian markets.
What do Santa and INSOMNIAC® Have in Common?
Both Are Loved by Self-Storage Owners and Enjoy Working on Holidays PHOENIX, Arizona – January 8, 2007 – OpenTech Alliance, Inc., today announced INSOMNIAC kiosks across North America were busier than Santa’s elves during the holidays. From December 25, 2006 through January 1, 2007, INSOMNIACs processed over $95,000 worth of transactions. Of the 944 transactions, […]
