Forbes Storage Installs First INSOMNIAC® Kiosk in Alaska

Self Storage Operator Uses Kiosk to Manage Remote Facility in North Pole

PHOENIX, Arizona – December 17th, 2009 – OpenTech Alliance, Inc. announced today it has proof Santa is a self storage user (see rental agreement below).  On Thursday December 10th, a little after dark, a man named Kris Kringle rented a self storage unit at Forbes Self Storage in his home town of North Pole, Alaska.  Santa, as he is commonly known, showed up at the new facility after the office had closed and was very jolly to see an INSOMNIAC self service kiosk installed for his convenience.  In just a few short minutes Megan, the on screen assistant, helped him complete the rental process so his elves could start stacking presents in the unit.  Kids everywhere will be happy to know that Santa has so many presents to deliver this year that he needed some extra storage space.   

hkrefer-cube1Forbes Storage is owned by Buzz Otis and Renee Webb Otis, who were recently featured on the cover of the Self Storage Association’s Globe magazine.  They operate two facilities in North Pole, Alaska; an existing facility which they purchased in 2002 and the new 15,000 sq. ft. annex facility which they built eight miles west of their first facility.  The annex facility is run primarily with the kiosk.  Since installing the INSOMNIAC 900 at their new annex facility in late October it has rented 20 units.

Buzz commented, “Our INSOMNIAC kiosk has enabled us to expand our business without having to increase our staffing costs.  We were happy to see our customer base quickly adapted to the new kiosk and found the extended hours of operation very convenient.  You can imagine our excitement when we reviewed our INSOMNIAC reports and saw Santa had rented a unit using our kiosk.  It feels good to know we were able to help him when he needed it most.”

Santa could not be reached for comment.

OpenTech Alliance, Inc. is the leading developer of innovative self-storage solutions. The company products and services include 6 models of INSOMNIAC Kiosks ranging from $9,000 to $18,000, INSOMNIAC Live!  call center services and the INSOMNIAC Self Storage Network for online storage reservations.  OpenTech products and services improve customer convenience, reduce operating costs and increase revenues for self-storage facilities. For more information or to see an online demo, please visit www.opentechalliance.com or call (602) 749-9370.

Press Contact:
OpenTech Alliance, Inc.
(602) 749-9370
news@opentechalliance.com

NOTE TO EDITORS: OpenTech Alliance, the OpenTech logo and INSOMNIAC are trademarks of OpenTech Alliance, Inc. Other company and product names may be trademarks of their respective owners. INSOMNIAC is protected by U.S. patent number 5,946,660.

Facebook
Twitter
LinkedIn
Extra Space expands online auction services with Auction Review Service to reduce lien sale risk

Extra Space Storage Adds 1,000 Additional Facilities to OpenTech Auction Review Service to Uphold Auction Process Standards Following 50% Overnight Portfolio Growth

In 2023, the OpenTech Auction Review Service program reviewed lien files for 1,800+ Extra Space Self Storage locations to prevent wrongful lien sales and legal disputes in their online storage auctions on StorageTreasures.com. This was a helpful boon in the REIT’s operations after it grew 1,000 facilities overnight in a recent merger.

Read More »
A picture promoting that the 2024 Self Storage Data White Paper is available now

Insights Unlocked: OpenTech Alliance 2024 Self Storage Data White Paper Available Now

This report equips operators with actionable insights to help drive operational efficiencies and competitive advantages at their facilities. Download today to delve into intricate facets of customer behavior, ranging from rental and payment patterns to duration of occupancy and frequency of interactions, to illuminate emerging trends and shifting consumer preferences within self storage.

Read More »
OpenTech partners with Wirepas to bolster electronic locks for self storage

OpenTech Alliance Announces Strategic Integration with Wirepas to Create a Commercial-Grade Locking Solution for Self Storage Facilities

OpenTech is excited to share its latest partnership: a strategic integration with Wirepas, a prominent leader in connectivity, communications and scalable IoT deployments. This collaboration signifies a substantial milestone to deliver exceptional technology solutions to the self storage industry, particularly enhancing the connectivity landscape for INSOMNIAC® SmartLock™, a recent innovation in electronic locks for self storage that leverages wireless mesh network technology.

Read More »