What our customers are saying
On average, our largest store is producing 12 additional rentals per month through the call center. Other properties average about 5-7 additional rentals monthly per store, resulting in a 14% same-store sales increase in 2013. With the call center, we get more income from rentals, gain occupancy and raise rates when occupancies get higher.
Anne BallardPresident of Marketing, Training and Developmental Services at USG
“OpenTech’s kiosk, call center service and online renting platform allow us to focus on providing superb service to our customers onsite.”
John LeslieKentucky Avenue Self Storage
“The INSOMNIAC kiosk enables our customers to pay on-site with cash, check or credit card, so we need never miss a rental.”
Jefferson ShreveStorage Express, Martinsville, IN
“With INSOMNIAC, customers never see a ‘Closed’ sign or have to come back later. Instead, they can make payments or rent units at their convenience.”
Phil FrenchPresident of Filco Limited, LLC.
“The INSOMNIAC kiosk is the best employee I have ever had. The first day it was turned live it took three move-ins. It is truly amazing!”
Bruce ManringDiscount Storage
“In the month of November, the kiosk conducted more new rental transactions than I did, with the earliest transaction at 6:45 AM.”
John BykowskiClay Street Storage, Kissimmee, FL