What our customers are saying
“On days when I have other obligations, it’s nice to know INSOMNIAC is there to greet customers. In fact, the kiosk took five rentals on a recent Saturday.”
Beth SchroederA Place for Space
On average, our largest store is producing 12 additional rentals per month through the call center. Other properties average about 5-7 additional rentals monthly per store, resulting in a 14% same-store sales increase in 2013. With the call center, we get more income from rentals, gain occupancy and raise rates when occupancies get higher.
Anne BallardPresident of Marketing, Training and Developmental Services at USG
We're excited about the opportunity to transfer our knowledge to the INSOMNIAC Live! call center. SkilCheck will provide strategic planning and leadership training to call center management and customized computer based training courses for their internal team of Storage Counselors to develop a sharper and more competitive process to sell and service self-storage customers.
Carol KrendleCEO-SkilCheck Services
Our customers consistently provide positive feedback regarding our management platform and the 24 hour convenience of the kiosk combined with call center support fits perfectly with our online and mobile platform.
Red Dot Storage
“We love OpenTech’s kiosks because half of all of our rentals occur outside of office hours.”
John LeslieKentucky Avenue Self Storage
The efficiencies created through automation are unparalleled and we are extremely satisfied with the products and services offered by OpenTech Alliance. As a storage operator, we feel we can offer the highest level of convenience and service by leveraging the power of that technology.
Red Dot Storage