What our customers are saying
- The OpenTech Call Center has contributed to an increase in revenue of about 20%. We see the call center as a bottom line benefit with a net effect to rentals each month, which helps us push our unit rates higher.Anne BallardPresident of Marketing, Training and Developmental Services at USG
- “The INSOMNIAC kiosk enables our customers to pay on-site with cash, check or credit card, so we need never miss a rental.”Jefferson ShreveStorage Express, Martinsville, IN
- “In the month of November, the kiosk conducted more new rental transactions than I did, with the earliest transaction at 6:45 AM.”John BykowskiClay Street Storage, Kissimmee, FL
- “With INSOMNIAC, customers never see a ‘Closed’ sign or have to come back later. Instead, they can make payments or rent units at their convenience.”Phil FrenchPresident of Filco Limited, LLC.
- Carol KrendleCEO-SkilCheck Services
We're excited about the opportunity to transfer our knowledge to the INSOMNIAC Live!call center. SkilCheck will provide strategic planning and leadership training to call center management and customized computer based training courses for their internal team of Storage Counselors to develop a sharper and more competitive process to sell and service self-storage customers.