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We help self storage
owners work SMARTER.
Automation and call center services for the self storage industry Grow Your Business

Leading provider of open software platforms, innovative products and 
24/7 services that help self storage owners work SMARTER, connect with 
tenants, simplify operations and grow their business.

Our Products + Services + Apps

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Access Control - CIA

Re-inventing access control with the industry's first smart connected solution.

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Online Rentals

E-commerce platform that helps rent units on your website.

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Online Auctions StorageTreasures | ARS

Revolutionary way to recoup costs, market and publicly auction delinquent self storage units.

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Live! Call Center Solutions

Customizable, seamless and scalable call answering solutions.

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Automated Collections XpressCollect | XpressPay

Automatic payment reminder and collections.

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OpenTech IoE
Platform

Open platform based on centralized data, business analytics tools, ability to monitor and control devices and notification service.

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Kiosks

Rent units, accept payments, reduce staffing and offer customers an exceptional experience.

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Security Monitoring SmartEye

Enhance existing security solutions with 24/7 interactive audio and video monitoring.

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Access Control - CIA

Re-inventing access control with the industry's first smart connected solution.

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Live! Call Center Solutions

Customizable, seamless and scalable call answering solutions.

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Kiosks

Rent units, accept payments, reduce staffing and offer customers an exceptional user experience.

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Online Rentals

E-commerce platform that helps rent units on your website.

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Automated Collections XpressCollect | XpressPay

Automatic payment reminder and collection system.

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Security Monitoring SmartEye

Enhance existing security solutions with 24/7 interactive audio and video monitoring.

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Online Auctions StorageTreasures | ARS

Revolutionary way to recoup costs, market and publicly auction delinquent self storage units.

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OpenTech IoE
Platform

Open platform based on centralized data, business analytics tools, ability to monitor and control devices and notification service.

Featured in the News

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Extra Space Invests in INSOMNIAC SmartEye + VST to Live Monitor Properties

Extra Space Invests in INSOMNIACTM SmartEye + VST to Live Monitor PropertiesOpenTech Alliance announced a strategic partnership with Extra Space Storage to reduce security threats at high-risk facilities. INSOMNIAC SmartEye, OpenTech’s highly effective security solution that leverages artificial intelligence and professional monitoring services to detect, intercept and prevent crime, has played an integral role in reducing incidents at these locations.
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Metro Self Storage Leverages Auction Review Service to Tackle Highest Risk Item in Storage

StorageTreasures, LLC expanded their relationship with Metro Storage LLC (dba Metro Self Storage) to refine and reduce risk at every stage of the lien sale process. The veteran company has conducted auctions online since 2015 and leveraged an auction review service to minimize lien sale liability for nearly 10 years.
B&C Storage Store Front

B&C Storage Upgrades Access Control to Support Remote Rentals

OpenTech Alliance helped growing operator B&C Storage upgrade access control across their portfolio with INSOMNIAC CIA. With a varied portfolio that offers every type of storage and a changing business model that favors remote management from a central location, they needed an access control solution that could help them deliver a seamless customer experience.

Slide What Our Customers Are Saying “We strive to give the customer every opportunity to rent a unit and make a payment –
we couldn’t do that without OpenTech technology. We have found
synergies in utilizing INSOMNIAC Live! Call Center solutions, INSOMNIAC XpressPay,
INSOMNIAC Kiosks, INSOMNIAC XpressCollect and most
recently INSOMNIAC CIA and Storage Genie.”
Jeff Bateman Regional Manager, Storage Choice
Slide What Our Customers Are Saying “By utilizing the OpenTech family of products our customers have more
conveniences at their fingertips which means we win out over our
competition. We’re now selling what’s outside the four
walls of a storage unit, not what’s inside.”
Marc Goodin Civil Engineer and Co-Founder, Storage Authority
Slide What Our Customers Are Saying “Adding the kiosk and call center attributed to a 35% increase in property valuation
within 8 months of installing the bundle of automated services. What’s even
more mind-blowing is that the move also increased the facility’s
net income by more than $6,000 per month within the first year,
while occupancy rose 11%.”
Mark Yandow President of Yandow Realty Group
Slide What Our Customers Are Saying “In 2011 we started with call center solutions. If our managers are busy, the calls go to OpenTech’s
Storage Counselors. In 2018 they handled over 2,000 calls on our behalf – I see those all as
missed opportunities. Of the people who called to rent a unit, 82 percent booked a reservation.
We then added kiosks, and in 2017 they assisted in collecting $215,000 in payments
and took over 174 rentals.”
Jeff Bateman Regional Manager, Storage Choice

2020 White Paper Cover
NEW! Self Storage White Paper 
An Annual Analysis of Self Storage Tenant Behavior Trends & Data Insights 
DOWNLOAD YOUR FREE COPY TODAY!