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The efficiencies created through automation are unparalleled and we are extremely satisfied with the products and services offered by OpenTech Alliance.  As a storage operator, we feel we can offer the highest level of convenience and service by leveraging the power of that technology.

“We love OpenTech’s kiosks because half of all of our rentals occur outside of office hours.”

“In the month of November, the kiosk conducted more new rental transactions than I did, with the earliest transaction at 6:45 AM.”

“The only reason I need to go to the facility is to collect cash from the machine, put new locks in its dispenser, or sweep out empty units.”

“OpenTech’s kiosk, call center service and online renting platform allow us to focus on providing superb service to our customers onsite.”

On average, our largest store is producing 12 additional rentals per month through the call center.  Other properties average about 5-7 additional rentals monthly per store, resulting in a 14% same-store sales increase in 2013. With the call center, we get more income from rentals, gain occupancy and raise rates when occupancies get higher.