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“In the month of November, the kiosk conducted more new rental transactions than I did, with the earliest transaction at 6:45 AM.”
John BykowskiClay Street Storage, Kissimmee, FL
“The INSOMNIAC kiosk enables our customers to pay on-site with cash, check or credit card, so we need never miss a rental.”
Jefferson ShreveStorage Express, Martinsville, IN
“On days when I have other obligations, it’s nice to know INSOMNIAC is there to greet customers. In fact, the kiosk took five rentals on a recent Saturday.”
Beth SchroederA Place for Space
Our customers consistently provide positive feedback regarding our management platform and the 24 hour convenience of the kiosk combined with call center support fits perfectly with our online and mobile platform.
Red Dot Storage
“OpenTech’s kiosk, call center service and online renting platform allow us to focus on providing superb service to our customers onsite.”
John LeslieKentucky Avenue Self Storage
On average, our largest store is producing 12 additional rentals per month through the call center. Other properties average about 5-7 additional rentals monthly per store, resulting in a 14% same-store sales increase in 2013. With the call center, we get more income from rentals, gain occupancy and raise rates when occupancies get higher.
Anne BallardPresident of Marketing, Training and Developmental Services at USG