Already a hit with hundreds of storage managers nationwide, XpressCollect is an automatic payment reminder and collection system for self-storage companies. It’s easy to setup and extremely effective, with conversion rates up to 10 times higher than direct mail or do-it-yourself collection calls.
Just set it… then forget it.
Once installed, the service automatically scans your property management system daily looking for past due tenants. Delinquent accounts are added to the XpressCollect queue, triggering an automatic payment reminder via text and or email – complete with a link to make payment. XpressCollect does all the work… no further maintenance or programming is required on your part.
Once the link is clicked, the tenant is prompted to either process the payment online or to call your facility to make the payment. If your text goes unanswered, the service will automatically send out additional notifications (over a predetermined period) in an effort to successfully collect the past due amount. In the later stages of collection, an optional manual call feature gives managers the ability to initiate more urgent calls as needed.
Stop chasing past due tenants… and start answering inbound collection calls today. XpressCollect will do it all for you!
Time is money… we’ll help you recover both!
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What our customers are saying:
- "We use XpressCollect because it's automated and our tenants make their payment immediately through the pay-by-phone service or click to call our office. My managers love it, because they don’t have to waste hours doing something they hate and our conversions on collections have grown exponentially.”Jim MooneyDirector of Operations at Devon Self Storage