Our products and services helped storage managers move in over 130,000 tenants in 2017, generating over $140 million in new sales revenue alone. Learn more about our business-building solutions here:
They all increase occupancy and improve customer convenience, but which self-storage solution is right for you?
Don’t worry, you don’t have to pick just one. In fact, the leading companies in the self-storage industry are using a combination of the products and services listed below. But based on your company’s goals, your location(s) and your budget, it may make sense to start with a single solution first.
If nothing else, you’ll learn—through perusing our products and services section—the newest and most effective technology and service options available for allowing more customers to rent and make payments… how, where and when it’s most convenient for them. (Not the other way around.) After all, customer convenience is the key to increasing occupancy and brand loyalty.
What our customers are saying
- Over the course of a year, the OpenTech call center contributed to an increase in occupancy from 71% to 82%, an all-time high.Blair ValkVice President of Operations at Assured Self Storage
- The OpenTech Call Center has contributed to an increase in revenue of about 20%. We see the call center as a bottom line benefit with a net effect to rentals each month, which helps us push our unit rates higher.Anne BallardPresident of Marketing, Training and Developmental Services at USG
- We're excited about the opportunity to transfer our knowledge to the INSOMNIAC Live! call center. SkilCheck will provide strategic planning and leadership training to call center management and customized computer based training courses for their internal team of Storage Counselors to develop a sharper and more competitive process to sell and service self-storage customers.Carol KrendleCEO-SkilCheck Services
- “With INSOMNIAC, customers never see a ‘Closed’ sign or have to come back later. Instead, they can make payments or rent units at their convenience.”Phil FrenchPresident of Filco Limited, LLC.
- “INSOMNIAC takes care of sales and payments, especially after-hours and on weekends, enabling me to run our facility with only one employee and no overtime. Customers love the kiosk and we save money.”Dale SchmidtExit 2 Storage
- Our customers consistently provide positive feedback regarding our management platform and the 24 hour convenience of the kiosk combined with call center support fits perfectly with our online and mobile platform.Red Dot Storage