Devon Self Storage Sees Amazing Returns from OpenTech Alliance Call Center Services
Devon Self Storage Sees Amazing Returns from OpenTech Alliance Call Center Services June 21st, 2018 – Phoenix, AZ – Devon Self Storage, one of the largest self-storage operators in the U.S., with 49 facilities and over 3.4 million square feet of rentable space, recently expanded its’ use of the OpenTech Alliance INSOMNIAC® Live! Call Center to handle […]
White Oaks Mini Storage / EZ Lock Self Storage Select OpenTech Centralized Intelligent Access (CIA) Solution for Access Control
Customer Success Story White Oaks Mini Storage and EZ Lock Self Storage Select OpenTech Alliance Centralized Intelligent Access (CIA) Solution for Access Control Business Operations Streamlined Since Implementing CIA in December 2017 Phoenix, AZ – OpenTech Alliance, the leading developer of innovative technology solutions for the self-storage industry, announced that White Oaks Mini Storage and EZ Lock Self […]
Veteran Self Storage Developer Integrates Facility Automation with Every Project
Customer Success Story Veteran Self Storage Developer Integrates Facility Automation with Every Project January, 16 2018 – Industry veteran Dave Fegley of Park Avenue Consulting, LLC. has been developing self storage projects for over 35 years throughout Iowa and the Midwest. Having built, managed and sold multiple storage facilities over the years, he currently consults […]
Kiosks become an integral part of business model at Berks Storage
Customer Success Story Kiosks become an integral part of business model at Berks Storage Pennsylvania self-sorage operator expands its’ use of technology and discovers multiple benefits to automating its’ facilities. December 7, 2017 – OpenTech Alliance, the leading technology and automation company in the self-storage industry, has with teamed up with Berks Storage, a Pennsylvania self-storage […]
Simply Self Storage and OpenTech Alliance celebrate successfully transitioning 230 facilities to INSOMNIAC® Live! Call Center
Simply Self Storage and OpenTech Alliance Celebrate successfully transitioning 230 facilities to the INSOMNIAC® Live! Call Center ORLANDO, FL & PHOENIX, AZ December 06, 2017 Simply Self Storage and OpenTech Alliance are pleased to announce successful transitioning of 230 facilities from their previous provider to the OpenTech INSOMNIAC® Live! Call Center. The Simply Self Storage and […]
OpenTech Alliance Launches Internet of Everything (IoE) Enabled Access Control System
OpenTech Demonstrates New INSOMNIAC® CIA system at Self Storage Association Conference in Las Vegas. OpenTech Alliance Launches Internet of Everything (IoE) Enabled Access Control System September 5th, 2017 Phoenix, AZ – OpenTech Alliance, Inc. is introducing the first of a new generation of products developed for their Internet of Everything (IoE) platform. The first component […]
OpenTech Alliance Brings Self Storage Robot to North America
OpenTech Alliance, Inc., a leading technology solutions provider for the self storage industry, announced they have signed an exclusive distribution agreement with Wyca, a robotics engineering company headquartered in Toulouse, France, to sell and support their Keylo robot in North America. OpenTech demonstrated the robot at the Inside Self Storage World Expo in Las Vegas […]
OpenTech Voted Best Self Storage Call Center for 2016
Congratulations to the entire OpenTech team for another job well-done: Winner – ISS Best Self Storage Call Center Services 2016! More proof that hard work and dedication pays off…. The Inside Self-Storage “Best of Business” reader-choice poll, launched in 2011, solicits online votes from industry professionals who elect their favorite suppliers in approximately 30 categories. Awards […]
OpenTech Alliance Makes Significant Donation to SSA Legislative Fund
PHOENIX, ARIZONA – Jan. 23, 2017 OpenTech Alliance, Inc., a leading technology partner for self-storage operators looking to improve the financial performance of their portfolio through the use of innovative technology, has announced they have made a significant donation to the national Self Storage Association’s legislative fund. The donation was on behalf of StorageTreasures.com, in support of the […]
OpenTech Labs Cuts the Ribbon on New Software Development Space
OpenTech Alliance cut the ribbon on it’s new software development center dubbed “OpenTech Labs” today. Presiding over the festivities is OpenTech Alliance President and CEO Robert Chiti, and Joe Arnone, Vice President of Product Management, who provided the impetus to make this a reality. The new OpenTech Labs is a part of OpenTech’s push into […]
OpenTech Helps Storage Managers Rent over 130,000 Units in 2015
PHOENIX, Arizona – September 6th, 2016 – OpenTech Alliance, Inc. announced the release of the 2016 Self Storage Technology White Paper. According to the report, storage unit rentals through the INSOMNIAC® platform eclipsed 130,000 units in 2015. A total of 49,966 move-ins were completed thru INSOMNIAC self-service kiosks. Also, a total of 76,832 move-ins were […]
OpenTech Acquires eTRACKER for Self and Mobile Storage
PHOENIX, ARIZONA – Sept. 5th, 2016 – Today, OpenTech Alliance Inc. announced they have reached an agreement with eTRACKER, LLC to acquire the eTRACKER software system for the self and mobile storage markets. eTRACKER, LLC will exit the self storage market and retain a customized version of the software to sell into the commercial real estate market. The […]
Moving on Labor Day: Good Idea or Not So Much?
Everyone knows that Labor Day is supposed to be a time for rest and reflection, but some people prefer to use the holiday to accomplish the time-consuming task of moving. Each year the first Monday in September is set aside as a national tribute to America’s workers. The resulting three-day weekend can give movers time […]
Does your storage facility have a backup plan?
Does your storage facility have a backup plan? In a recent SBOA webinar (link), an independent study by SSMC (Self Storage Management of California) found that the average storage manager misses the opportunity to convert about twenty (20) sales calls monthly. Sales calls are missed during the workday when a manager is on the telephone. […]
Uncle Sam Increases Savings to Self Storage Owners on Kiosk Purchases
OpenTech Alliance reminds self storage owners that INSOMNIAC™ Kiosks now qualify for increased tax deductions under the new PATH Act (Protecting Americans from Tax Hikes Act). The tax act notably reduces the cost of a kiosk purchase by 35% percent, resulting in a savings of up to $6,300 per kiosk. Taking advantage of this tax savings may just be the best financial decision you make in 2016.
The Rise of Storage Manager Technology
The introduction of task based technologies is actually being championed by store managers as a routine treatment to eliminate lots of storage tasks. If you are looking for ways to reduce the effort you invest in collection calls & manual payment transactions; these tools will offload a large amount of your efforts. The application of these devices is now being recognized as a cure-all for managing accounts payable while steering a busy storage business.
OpenTech Launches First National TV Advertising Campaign to Promote Live and Online Self-Storage Auctions
Just three months after acquiring a majority stake in StorageTreasures LLC, owners of www.storagetreasures.com, the largest onsite and online self-storage auction platform in North America, leading technology provider OpenTech Alliance Inc. is rolling out an aggressive television advertising campaign aimed at bringing new bidders into the action.
Baby Boomers Embrace Self-Storage Technology as Much as Younger Users
OpenTech Alliance, Inc. announced today that Baby Boomers adopt self-service kiosks, web-mobile rental applications, and other types of self-storage technologies just as energetically as younger users; according to Chuck & Rebecca Richey, owners of Presidential RV & Boat Storage.
Storage Leaks – Profits That Lie Hidden In Your Facility
Industry journalist, Alex Hassel, recently published an article in The Storage Industry News that underscores the financial gain that stems from investing in a call center solution. CALL CENTER HELPS IREM SCORE 44% SELF STORAGE CONVERSION RATE: At an average cost of $1,600 per rental, the call center at OpenTech was estimated to drive $1.6 million in incremental revenue for IREM (click here for article).
Customer Behaviors You Can’t Afford to Ignore
Because of technology, customers have changed their purchasing behaviors, and carrying out business online has become a widespread practice. By offering customers the convenience of renting online, hundreds of self storage facilities (big and small) have seen dramatic effects on customer engagement, bottom-line growth, and or their capacity to increase market radius by attracting more customers from further distances.
Use of Rental and Payment Kiosks Growing in Self-Storage Industry
“Open 24/7” is a significant concept for a self-storage business, and it’s becoming commonplace through the growing use of rental and payment stations onsite. According to the 2013 Self-Storage Almanac, 9 percent of self-storage facilities in the U.S. are using kiosks. That was up from 1.4 percent in 2011.
