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SSA studies have shown that 40% of calls to facilities go unanswered! Even with a tech-savvy internet population, 38% of first contacts to self storage facilities occur via the phone. How many new rental opportunities could you capture if you could answer EVERY call in 3 rings or less? Increase your revenue and enhance your customer service with an INSOMNIAC Live! call center solution today.
Eliminate onsite personnel costs with a fully-remote frontline team. Remote Managers work directly in your systems to facilitate any task or transaction that doesn't require a physical exchange.
An easy-to-use platform that seamlessly works across office sites and mobile devices to connect your voice, video, collaboration and contact center communications.
Answered by industry specialists. Training, industry experience and attitude make all the difference.
Answered by a bilingual staff, so you don’t miss out on sales or terrific service from Spanish-speaking customers.
Answered quickly. We lead the industry with Average Speed to Answer of 11 seconds and a low Abandoned Rate of 1.3%.
Recorded, so you can listen to each call immediately and rate it for quality.
Answered consistently, so your brand is properly promoted.
Guaranteed. OpenTech offers a 100% satisfaction guarantee.
INSOMNIAC Live! call center solutions are 100% satisfaction guaranteed. This creates a true partnership by placing the real “guarantee” upon the promise that we deliver.
