Automated Collections

INSOMNIAC™ XpressCollect & XpressPay

Product Icons White No Background Automated Collections

Key Features:

  • Automated system accepts payments 24/7 
  • One-time, easy set up process
  • Services bilingual tenants
  • Notifies and takes payments for multiple units 
  • Integrates directly through your PMS 
  • Recognizes callers 
  • Sends payment receipts via text and/or email 

Key Benefits:

  • Customer convenience  
  • Improves cash flow 
  • Added fraud protection 
  • Saves you time
  • Proven to reduce your collection efforts 
  • Simplified payment linkno login required 
  • Extensive reporting available, providing new insights to operators
Collections

What our customers are saying


Our managers loves XpressCollect and XpressPay because it allows them to focus on our customers instead of collection and payment calls. Our tenants say they appreciate the friendly reminders and how easy it is to make their payment. As an operator, I love the reporting and how the products have significantly reduced our delinquent receivables. Overall, XpressCollect and XpressPay are a win-win combination.

—Jeff Bateman, Regional Manager, Storage Choice

INSOMNIAC™ XpressCollect

Automatic payment reminder and collections service that is easy to setup and extremely effective. Once installed, the service automatically scans your property management system for past due tenants based on your customized settings. Delinquent accounts are flagged and automatically sent a payment reminder via text and/or email with real-time information – complete with a phone number or payment link.
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INSOMNIAC™ XpressPay

Automatic interactive touch response system allows tenants to pay their self storage rent anytime, anywhere from their phone. XpressPay offers added fraud protection as all payments are processed thru the facilities property management software and handles balance inquiry, paid thru date and payment calls.  


To learn more about XpressCollect and XpressPay

Slide What Our Customers Are Saying “Tenants are unpredictable and will pay when they can pay. The solution delivers everything needed to
drive late rent payments automatically, and into the channels our tenants prefer, whether it
is by phone, email, or text. As more owners, operators, and managers look for easier solutions
to streamline collections, XpressCollect will offload manual collection tasks
at much lower costs than doing it manually.”
Jim Mooney Director of Operations, Devon Self Storage
Slide What Our Customers Are Saying “Our managers loves XpressCollect and XpressPay because it allows them to focus on our customers
instead of collection and payment calls. Our tenants say they appreciate the friendly reminders
and how easy it is to make their payment. As an operator, I love the reporting and how
the products have significantly reduced our delinquent receivables.
Overall, XpressCollect and XpressPay are a win-win combination.”
Jeff, Bateman Regional Manager, Storage Choice

Slide What Our Customers Are Saying “Tenants are unpredictable and will pay when they can pay. The solution delivers everything needed to
drive late rent payments automatically, and into the channels our tenants prefer, whether it
is by phone, email, or text. As more owners, operators, and managers look for easier solutions
to streamline collections, XpressCollect will offload manual collection tasks
at much lower costs than doing it manually.”
Jim Mooney Director of Operations, Devon Self Storage
Slide What Our Customers Are Saying “Our managers loves XpressCollect and XpressPay because it allows them to focus on our customers
instead of collection and payment calls. Our tenants say they appreciate the friendly reminders
and how easy it is to make their payment. As an operator, I love the reporting and how
the products have significantly reduced our delinquent receivables.
Overall, XpressCollect and XpressPay are a win-win combination.”
Jeff, Bateman Regional Manager, Storage Choice

Slide What Our Customers Are Saying “Tenants are unpredictable and will pay when they can pay. The solution delivers everything needed to
drive late rent payments automatically, and into the channels our tenants prefer, whether it
is by phone, email, or text. As more owners, operators, and managers look for easier solutions
to streamline collections, XpressCollect will offload manual collection tasks
at much lower costs than doing it manually.”
Jim Mooney Director of Operations, Devon Self Storage
Slide What Our Customers Are Saying “Our managers loves XpressCollect and XpressPay because it allows them to focus on our customers
instead of collection and payment calls. Our tenants say they appreciate the friendly reminders
and how easy it is to make their payment. As an operator, I love the reporting and how
the products have significantly reduced our delinquent receivables.
Overall, XpressCollect and XpressPay are a win-win combination.”
Jeff, Bateman Regional Manager, Storage Choice