OpenTech Alliance announced the release of two new API integrations for StorageTreasures’ customers. The integrations allow storEDGE and Storage Commander customers to automate the import of tenant auction data directly from the property management software into StorageTreasures.Continue reading
Changes to the fee structure for the integration between StorageTreasures.com and newly merged StorEDGE and SiteLink‘s property management solution allows all StorageTreasures customers to take advantage of the SiteLink API, at no extra charge.Continue reading
Storage Authority Chooses OpenTech Smart Connected Self-Storage Technology
October 1st, 2018 – Phoenix, AZ. OpenTech Alliance, Inc. announced Storage Authority, a rapidly growing self-storage franchise company, will be implementing OpenTech’s smart-connected technology at all their newly developed locations. Marc Goodin, Civil Engineer and Co-Founder of Storage Authority, designed and permitted his first self-storage facility over 25 years ago. Marc commented, “By utilizing the OpenTech family of products our customers have more conveniences at their fingertips which means we win out over our competition.”
Having been involved in this industry, Marc can clearly see we have entered a pivotal turning point in the self-storage industry. “We’re now selling what’s outside the four walls of a storage unit, not what’s inside. Furthermore, we are in the people business, somewhere between the banking and hotel industries,” added Marc.
To address this shift, Marc’s strategy for his franchisees is to leverage technological advances to increase operational efficiencies and focus on the customer experience. Some of the ways he is leveraging technology are by having an INSOMNIAC kiosk onsite at every property, outsourcing inbound leads through INSOMNIAC Live! Call Center services, offering customers hands-free access through INSOMNIAC CIA and the Storage Genie tenant mobile app and utilizing OpenTech’s IoE integrations such as HVAC and Alexa.
Robert Chiti, President and CEO of OpenTech Alliance, emphasized the point, “Every technology we develop is designed entirely to help self-storage operators work smarter and more efficiently. In today’s business environment you’ve got to use all the tools available to create a competitive advantage, and at OpenTech we’ve got one heck of a tool chest.”
SiteLink First to Integrate with INSOMNIAC CIA’s API
(September 19th, 2018) – Phoenix, AZ, OpenTech Alliance, the leading developer of innovative smart connected technology solutions for the self-storage industry announced SiteLink, the number one rated self-storage management software provider is the first vendor to integrate with INSOMNIAC CIA API, eliminating all the problems plaguing other PC based Access Control systems.
Markus Hecker, Chief Client Advocate for SiteLink commented, “The cloud based integration between SiteLink and CIA ensures tenants will never be locked out at the gate because of an issue with a PC in the office. This integration also addresses issues with PC based systems to ensure all data is encrypted.” In the self-storage industry, most Access Control systems require a PC in the office to be running properly or it will lock customers out at the gate. In many cases a simple Windows update at night will close the property until the manager arrives to fix it, which ends up in a lot of upset tenants.
PC based systems also store data in plain text which is a big risk for self-storage operators. “By utilizing our secure cloud based infrastructure to transfer Personally Identifiable Information (PII) between systems we protect self-storage operators from risk.”, stated Jon Loftin, VP & OpenTech IoE Product Owner. Loftin adds, “Tenants absolutely hate getting stuck behind the gate, so by removing the office PC from the equation we make the process much more reliable, which results in happy tenants.”
The first integration release from SiteLink includes the ability to automatically perform move-ins, vacates, edits, updates, as well as the ability to transfer units and tenants.