Personal Mini Storage will replace existing access control across all 43 of their self storage locations with INSOMNIAC CIA. Central Florida’s largest family-owned storage operator, Personal Mini cites CIA’s lightning suppression and Exclusive Lifetime Protection as key factors.Continue reading
OpenTech Alliance launches INSOMNIAC SmartGate, a new integration for the OpenTech IoE (Internet of Everything). When combined with INSOMNIAC CIA, SmartGate allows owners and operators to receive alert notifications when a gate or other device does not open or close when requested, or when it is opened or closed manually.Continue reading
OpenTech Alliance announced iStorage has selected INSOMNIAC CIA to replace existing access control systems across several of their facilities by the end of 2019. iStorage, owned and operated by National Storage Affiliates Trust (NSA), will install CIA at over 20 facilities in the Michigan region over the next few months.Continue reading
OpenTech Alliance now offers the first access control keypad with an integrated IP camera. With most self storage operators already actively using or with plans to implement IP camera systems over obsolete analog video technology, the enhancement, an exclusive feature of INSOMNIAC CIA, is available now.Continue reading
Self-Storage Operator Replaces Access Control with INSOMNIAC CIA
February 7, 2019 – Phoenix, AZ, OpenTech Alliance, the leading developer of innovative technology solutions for the self-storage industry announced Fox Trail Mini Storage, a family owned business in Kinston, NC has upgraded their Access Control to INSOMNIAC CIA after lightning destroyed their PC based access control system.
Fox Trail Mini Storage owner Amy and Chris Rouse had heard the saying, “lightning never strikes in the same place twice,” however, he wanted to make sure he had researched all the Access Control options on the self-storage market before replacing his keypad. “The lightning storm zapped my Falcon XT, right down to the readout on the keypad,” exclaimed Chris.
“When I took over the business in 2016, we had a stand-alone keypad where I would have to physically go out the keypad and input codes manually. When we upgraded, I no longer needed to walk to the keypad, but we did encounter lots of issues of having to reset the system when the computer went down and support was another thing, we had to submit an online ticket and sometimes wait days to be assisted. That was frustrating and not how we do business; we offer exceptional
customer service to our customers at Fox Trail Mini Storage and I wanted the same when it came to our vendors. When I started researching OpenTech’s CIA Access ControI, I realized our May 2018 lightning strike would allow us to make one of the best business decisions for our expanding self-storage business,” Chris commented.
“Since upgrading to CIA we have noticed a change in our business on various fronts; real-time alerts, reports on how many times tenants are accessing our location, giving tenants hands-free access through the Storage Genie mobile app, and knowing I have Lifetime Protection on the hardware and someone to pick up the phone when I need customer support,” added Chris.
“We built INSOMNIAC CIA from the ground up for the self-storage industry to address issues with older PC based systems including technology, warranty, installations, and support to solve frustrations that operators like Chris experience,” stated Robert A. Chiti, CEO of OpenTech Alliance. Robert added, “CIA has been listed to Underwriters Laboratory spec UL294 for Access Control as well as independently tested to withstand surges of 20,000 Volts and 10,000 Amps, so if lightning does strike twice, we have Chris covered!”
Security 101 Chooses INSOMNIAC CIA as their Preferred Self-Storage Access Control Solution
January 31, 2019 – OpenTech Alliance, Inc. announced Security 101 LLC., has joined their growing list of OpenTech Channel Partners. Security 101 LLC., has supported self-storage operators with their access control and security needs for over 8 years and serves customers in the New Hampshire and Maine area. Clif Johnston, the owner of Security 101 LLC., was introduced to OpenTech when one of his customers inquired about their cloud-based access control solution, INSOMNIAC CIA. “When I investigated the hardware componentry, I was really impressed with the forward-thinking design. Captive screws and a unique hinged faceplate allow for easy installation and service, and the customer experience with the bright OLED display, text me my code, and Storage Genie mobile app are what set CIA apart from other solutions available in the self-storage industry.” Clif commented.
Gary Carland, Channel Development Manager for OpenTech Alliance, emphasized the point, “Every technology we develop is designed entirely to help self-storage operators, and in this case, our dealers work smarter and more efficiently.” Gary added, “Due to the easy installation process, INSOMNIAC CIA saves both the installer and customer time and money.” Clif commented, “The Technical Support staff at OpenTech are incredible, I am not a ticket in the system and a helpful voice is waiting to assist me every time I call!”
INSOMNIAC CIA gives self-storage operators total control of a single or hundreds of properties and addresses issues with older PC-based systems including technology, warranty, installation, and support. Operators don’t have to worry about computer problems or never-ending software updates as the cloud-based software is always running the most current version and will continue to operate even if your Internet connection goes down. Managers and owners can also gain insights into their renter’s behaviors and streamline business operations with predictive maintenance triggers with real-time data visualization and reporting from the OpenTech IoE Control Center.
To learn more about the OpenTech Alliance Channel Partner opportunities, contact Gary Carland
at firstname.lastname@example.org or 828.551.1210.