PHOENIX, Arizona – March 20th, 2015 – OpenTech Alliance Inc, announced today that Value Store It reported an effortless reduction in both manager effort and accounts receivable of over $21,000. The decrease in receivables collected was over the span of 5 months since activating XpressCollect; OpenTech’s innovative collections product.
Based in Miami Florida, Value Store It is a privately owned self-storage company, with 12 locations throughout Connecticut, New York, and Florida. Bryan Lekas, Vice President at Value Store It Management, LLC said, “The collection tool is automatically processing over $4,200.00 per month in past due rent and continues to improve our cash flow.”
XpressCollect automates the entire collection process and frees up managers to focus on more valuable tasks. Unlike other collections services on the market, the system does not require the manager to manually send out emails or texts, eliminating the chance for error. At $29 per month, the service is a fraction of the cost of do-it-yourself collections and tenants appreciate a friendly text reminder as opposed to the annoying robo calls.
The concept has become a big favorite of Value Store It managers for a number of reasons. The task of making multiple monthly calls, sending various monthly emails, and taking on the follow-up routine that follows, has been largely eliminated. “Our store managers love the value of automated collections because it is seamless and they do not have to physically do anything to maintain the process daily, monthly, ever. Once setup, the collections process is easy, fool proof, and it never stops,” added Lekas.
Time savings was redirected towards manager performance measures to increase both sales and service at the same time. Lekas also noted that their facilities are in some of the nation’s most competitive markets and the addition of the service has given them an added competitive advantage. Lekas said, “We are also better positioned to maintain relationships with tenants. Managers are now free from dealing with a majority of the awkward interactions connected with collecting payments and assessing late fees.”
Best of all, the service does not require operators to surrender their phone number or route your calls thru a virtual tracking number. Managers do not have to login to a different system to use it, because it integrates seamlessly with the operators property management system. XpressCollect is a standalone solution, but can be integrated with OpenTech’s call center and XpressPay service.
Why We Do What We Do: Every day, we connect thousands of tenants with storage companies around the world. With over 4,000 daily transactions, our automated products and services helped our clients move-in over 50,000 new tenants in 2014, generating over 50 million dollars in new sales revenue alone. OpenTech, Making Self-Storage Easier, So More People will Use It. For additional information, please click: OpenTechAlliance.com or call an OpenTech Business Development Manager at (602) 749-9370.
Press Contact: Mike Sawyer, Director of Marketing
OpenTech Alliance, Inc.
602.324.8655
msawyer@opentechalliance.com
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