Software Interfaces

Another advantage of OpenTech’s solutions? They play nice with all major property management software platforms.

OpenTech solutions are designed to give the self-storage owner the freedom to use any of the leading property management systems. Below are the current features supported by each interface. Please scroll down the page to see additional interface details and contact information.

Another advantage of OpenTech’s solutions? They play nice with all major property management software platforms.

Overview

	Rentals	Payments	Insurance	Promos	Create Reservations	Reservation Completion	Move Outs	TSSA Lease	Tenant Restrictions	Accepts Images	Advanced Tenant Search
Domico	Yes	Yes	Automatic	Yes	Yes	No	Yes	Yes	Yes	Yes	Yes
Door Swap	Yes	Yes	Automatic	Yes	Yes	No	Yes	Yes	Yes	Yes	Yes
Easy Storage Solutions	Yes	Yes	None	Yes	Yes	No	No	Yes	No	No	No
QuikStor Express	Yes	Yes	Automatic	Yes	Yes	No	No	Yes	Yes	No	Yes
Self Storage Manager	Yes	Yes	Automatic	Yes	Yes	Yes	No	Yes	Yes	Yes	Yes
SiteLink	Yes	Yes	Manual	No	Yes	No	No	Yes	Yes	Yes	Yes
SiteLink Web	Yes	Yes	Automatic	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
StorageCommander	Yes	Yes	Manual	No	Yes	No	No	Yes	Yes	Yes	No
STORE 4.0	Yes	Yes	Automatic	Yes	Yes	Yes	No	Yes	Yes	No	Yes
StorEDGE	Yes	Yes	Automatic	Yes	Yes	Coming Soon	No	Yes	Yes	No	Yes
Syrasoft 10	Yes	Yes	None	No	Yes	No	No	No	Yes	No	No
Syrasoft 8	Yes	Yes	Automatic	No	Yes	No	No	Yes	Yes	No	Yes
Syrasoft 9	Yes	Yes	Automatic	No	Yes	No	No	Yes	Yes	No	Yes
WebSelfStorage	Yes	Yes	Automatic	Yes	No	No	No	Yes	No	No	No
WinSen	Yes	Yes	Automatic	No	Yes	No	No	Yes	Yes	No	Yes

Function	Description
Rentals	Users are able to complete a rental at the INSOMNIAC kiosk and have the transaction appear in the facility’s property management software.
Payments	Tenants are able to make payments at the kiosk and have the transaction appear in the facility’s management software.
Insurance (Automatic)	When insurance is selected during move in, a charge for insurance will be automatically created and paid in the property management system (PMS).
Insurance (Manual)	When insurance is selected during move in, a credit will be placed on the account. The manager will need to create the insurance charge to offset the credit manually.
Promos	This means renters can view available promotions and utilize them during move-in.
Create Reservations	Reservations can be created through the INSOMNIAC Self Storage Network.
Reservation Completion	Reservations can fulfilled at the kiosk.
Move Outs	When enabled, this allows tenants to complete the move-out process at the kiosk.
TSSA Lease	Works with the Texas Self Storage Association’s (TSSA’s) Forms Software Program, enabling TSSA member facilities to reproduce and print TSSA’s storage rental agreement.
Tenant Restrictions	Restricts the tenants ability to perform certain actions on the INSOMNIAC kiosk depending on their current Paid to Date.
Accepts Images	Images taken by the INSOMNIAC kiosk (photo, driver’s license, etc.) are passed to the Property Management System.
Advance Tenant Search	PMS vendor support is required to enable INSOMNIAC Live! Call Center and XpressCollect services.

OpenTech Access Control Solution – INSOMNIAC™ CIA	DigiGate/Falcon 2000
Access anywhere network is available from any internet-enabled device	Users are able to complete a rental at the INSOMNIAC kiosk and have the transaction appear in the facility’s property management software.
Data stored in the cloud	Immediate updates and remote enhancements
Insurance (Automatic)	When insurance is selected during move in, a charge for insurance will be automatically created and paid in the property management system (PMS).
Insurance (Manual)	When insurance is selected during move in, a credit will be placed on the account. The manager will need to create the insurance charge to offset the credit manually.
Promos	This means renters can view available promotions and utilize them during move-in.
Create Reservations	Reservations can be created through the INSOMNIAC Self Storage Network.
Reservation Completion	Reservations can fulfilled at the kiosk.
Move Outs	When enabled, this allows tenants to complete the move-out process at the kiosk.
TSSA Lease	Works with the Texas Self Storage Association’s (TSSA’s) Forms Software Program, enabling TSSA member facilities to reproduce and print TSSA’s storage rental agreement.
Tenant Restrictions	Restricts the tenants ability to perform certain actions on the INSOMNIAC kiosk depending on their current Paid to Date.
Accepts Images	Images taken by the INSOMNIAC kiosk (photo, driver’s license, etc.) are passed to the Property Management System.
Advance Tenant Search	PMS vendor support is required to enable INSOMNIAC Live! Call Center and XpressCollect services.

Payments

	Pre Pay	Partial Payments	Over Payments	Pay All	Pay All Flex	Auto Pay	ACH Processing	Display PTD	POS Purchase

Domico	Automatic	Yes	Yes	Yes	Yes	No	Yes	Yes	Yes
Door Swap	Automatic	Yes	Yes	Yes	Yes	No	Yes	Yes	Yes
Easy Storage Solutions	None	No	Yes	No	Yes	Yes	No	Yes	Yes
QuikStor Express	Automatic	Yes	Yes	Yes	Yes	No	No	No	Yes
Self Storage Manager	Automatic	Yes	Yes	Yes	Yes	No	Yes	Yes	Yes
SiteLink	Automatic	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
SiteLink Web	Automatic	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
StorageCommander	Automatic	Yes	Yes	Yes	Yes	Yes	No	Yes	Yes
STORE 4.0	Automatic	Yes	No	Yes	Yes	No	No	Yes	Yes
StorEDGE	Automatic	Yes	Yes	Yes	Yes	No	No	Yes	Yes
Syrasoft 10	Automatic	Yes	Yes	No	Yes	No	Yes	Yes	Yes
Syrasoft 8	Automatic	Yes	Yes	Yes	Yes	Yes	No	Yes	Yes
Syrasoft 9	Automatic	Yes	Yes	Yes	Yes	Yes	No	Yes	Yes
WebSelfStorage	Automatic	Yes	Yes	Yes	Yes	Yes	Yes	Yes	Yes
WinSen	Automatic	No	Yes	Yes	Yes	No	Yes	No	Yes

Function	Description
Pre-Pay (Automatic)	The tenant selects the number of months to prepay and the amount is calculated by the property management software.
Pre-Pay (Manual)	The tenant manually enters an amount to pre-pay.
Partial Payments	When enabled, tenants may pay less than what is due.
Over Payments	The kiosk may accept payments for arbitrary amounts above anything due including pre-payment.
Pay All	When this option is enabled the tenant may select to pay all units at once. This will create a separate payment for each unit in the property management system.
Pay All Flex	When this option is enabled the tenant may select to pay all units at once. Only one payment is sent to the property management system to pay the whole amount.
Auto Pay	Tenants may setup their account to be automatically paid each month using a credit card.
ACH Processing	Kiosk owners have the option of processing checks electronically. When turned on, the kiosk reads the check encoding and then returns the check to the tenant.
Display PTD	Allows tenants to see their new paid-through-date on their receipt.
POS Purchase	Lock sales made using the kiosk are automatically reflected in the property management software.

Logins

	Account & Access Code	Account & Phone	Last Name & Access Code	Zip & Access Code	Unit ID & Access Code	Unit ID & Phone	Unit ID & Last Name
Domico	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Door Swap	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Easy Storage Solutions	No	Yes	Yes	Yes	No	Yes	Yes
QuikStor Express	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Self Storage Manager	Yes	Yes	Yes	Yes	Yes	Yes	Yes
SiteLink	Yes	Yes	Yes	Yes	Yes	Yes	Yes
SiteLink Web	Yes	Yes	Yes	Yes	Yes	Yes	Yes
StorageCommander	Yes	Yes	Yes	Yes	Yes	Yes	Yes
STORE 4.0	Yes	Yes	No	No	No	Yes	Yes
StorEDGE	Yes	Yes	Yes	No	No	Yes	Yes
Syrasoft 10	Yes	Yes	Yes	No	Yes	Yes	Yes
Syrasoft 8	Yes	Yes	Yes	Yes	Yes	Yes	Yes
Syrasoft 9	Yes	Yes	Yes	Yes	Yes	Yes	Yes
WebSelfStorage	Yes	Yes	Yes	Yes	Yes	Yes	Yes
WinSen	Yes	Yes	Yes	Yes	Yes	Yes	Yes

Notes

Kiosk owners choose how existing tenants login and identify themselves. This enables tenants to make payments, update their accounts, rent new units, and purchase locks using the kiosk.

Contact

Product	Partner	Phone	Web Site
Domico	DOMICO Software	800-688-6181	http://www.domico.com
Door Swap	Assured Revenue Corporation	662-323-5350	http://www.doorswap.com
Easy Storage Solutions		888-958-5967	https://www.storageunitsoftware.com/
QuikStor Express	QuikStor	800-321-1987	http://www.quikstor.com
Self Storage Manager	E-SoftSys, LLC	800-469-1740	http://www.selfstoragemanager.com
SiteLink	SMD Software, Inc.	919-865-0789	http://www.smdsoftware.com
StorageCommander	Empower Software Technologies, Inc.	877-672-6257	http://www.storagecommander.com
STORE 4.0	Centershift, Inc.
StorEDGE	Red Nova Labs		https://www.storedge.com
Syrasoft 10	Syrasoft, LLC	800-817-7706	www.syrasoft.com
Syrasoft 8	Syrasoft, LLC	800-817-7706	www.syrasoft.com
Syrasoft 9	Syrasoft, LLC	800-817-7706	www.syrasoft.com
WebSelfStorage	eMove, Inc.	866-693-6683	https://www.webselfstorage.com
WinSen	Sentinel Systems Corporation	800-456-9955	http://www.sentinelsystems.com

What Our Customers Are Saying

“INSOMNIAC takes care of sales and payments, especially after-hours and on weekends, enabling me to run our facility with only one employee and no overtime. Customers love the kiosk and we save money.”

“INSOMNIAC kiosks make great business sense for the self-storage industry because they provide customer convenience and sales while helping reduce staffing costs.”

“The INSOMNIAC kiosk is the best employee I have ever had. The first day it was turned live it took three move-ins. It is truly amazing!”

“On average, our largest store is producing 12 additional rentals per month through the call center. Other properties average about 5-7 additional rentals monthly per store, resulting in a 14% same-store sales increase in 2013. With the call center, we get more income from rentals, gain occupancy and raise rates when occupancies get higher.”

“With INSOMNIAC, customers never see a ‘Closed’ sign or have to come back later. Instead, they can make payments or rent units at their convenience.”

“Over the course of a year, the OpenTech call center contributed to an increase in occupancy from 71% to 82%, an all-time high.”

Software Interfaces

Another advantage of OpenTech’s solutions? They play nice with all major property management software platforms.

Overview

Payments

Logins

Notes

Contact

What Our Customers Are Saying

SOLUTIONS

RESOURCES

Dealers

ABOUT US

Blog