Another advantage of OpenTech’s solutions? They play nice with all major property management software platforms.

OpenTech solutions are designed to give the self-storage owner the freedom to use any of the leading property management systems. Below are the current features supported by each interface. Please scroll down the page to see additional interface details and contact information.

Overview

 RentalsPaymentsInsurancePromosCreate
Reservations
Reservation
Completion
Move
Outs
TSSA
Lease
Tenant
Restrictions
Accepts
Images
Advanced
Tenant Search
DomicoYesYesAutomaticYesYesNoYesYesYesYesYes
Door SwapYesYesAutomaticYesYesNoYesYesYesYesYes
Easy Storage SolutionsYesYesNoneYesYesNoNoYesNoNoNo
QuikStor ExpressYesYesAutomaticYesYesNoNoYesYesNoYes
Self Storage ManagerYesYesAutomaticYesYesYesNoYesYesYesYes
SiteLinkYesYesManualNoYesNoNoYesYesYesYes
SiteLink WebYesYesAutomaticYesYesYesYesYesYesYesYes
StorageCommanderYesYesManualNoYesNoNoYesYesYesNo
STORE 4.0YesYesAutomaticYesYesYesNoYesYesNoYes
StorEDGEYesYesAutomaticYesYesComing SoonNoYesYesNoYes
Syrasoft 10YesYesNoneNoYesNoNoNoYesNoNo
Syrasoft 8YesYesAutomaticNoYesNoNoYesYesNoYes
Syrasoft 9YesYesAutomaticNoYesNoNoYesYesNoYes
WebSelfStorageYesYesAutomaticYesNoNoNoYesNoNoNo
WinSenYesYesAutomaticNoYesNoNoYesYesNoYes
Function Description
Rentals Users are able to complete a rental at the INSOMNIAC kiosk and have the transaction appear in the facility’s property management software.
Payments Tenants are able to make payments at the kiosk and have the transaction appear in the facility’s management software.
Insurance (Automatic) When insurance is selected during move in, a charge for insurance will be automatically created and paid in the property management system (PMS).
Insurance (Manual) When insurance is selected during move in, a credit will be placed on the account. The manager will need to create the insurance charge to offset the credit manually.
Promos This means renters can view available promotions and utilize them during move-in.
Create Reservations Reservations can be created through the INSOMNIAC Self Storage Network.
Reservation Completion Reservations can fulfilled at the kiosk.
Move Outs When enabled, this allows tenants to complete the move-out process at the kiosk.
TSSA Lease Works with the Texas Self Storage Association’s (TSSA’s) Forms Software Program, enabling TSSA member facilities to reproduce and print TSSA’s storage rental agreement.
Tenant Restrictions Restricts the tenants ability to perform certain actions on the INSOMNIAC kiosk depending on their current Paid to Date.
Accepts Images Images taken by the INSOMNIAC kiosk (photo, driver’s license, etc.) are passed to the Property Management System.
Advance Tenant Search PMS vendor support is required to enable INSOMNIAC Live! Call Center and XpressCollect services.

Payments

 Pre
Pay
Partial
Payments
Over
Payments
Pay
All
Pay
All Flex
Auto
Pay
ACH
Processing
Display
PTD
POS
Purchase
DomicoAutomaticYesYesYesYesNoYesYesYes
Door SwapAutomaticYesYesYesYesNoYesYesYes
Easy Storage SolutionsNoneNoYesNoYesYesNoYesYes
QuikStor ExpressAutomaticYesYesYesYesNoNoNoYes
Self Storage ManagerAutomaticYesYesYesYesNoYesYesYes
SiteLinkAutomaticYesYesYesYesYesYesYesYes
SiteLink WebAutomaticYesYesYesYesYesYesYesYes
StorageCommanderAutomaticYesYesYesYesYesNoYesYes
STORE 4.0AutomaticYesNoYesYesNoNoYesYes
StorEDGEAutomaticYesYesYesYesNoNoYesYes
Syrasoft 10AutomaticYesYesNoYesNoYesYesYes
Syrasoft 8AutomaticYesYesYesYesYesNoYesYes
Syrasoft 9AutomaticYesYesYesYesYesNoYesYes
WebSelfStorageAutomaticYesYesYesYesYesYesYesYes
WinSenAutomaticNoYesYesYesNoYesNoYes

 

Function Description
Pre-Pay (Automatic) The tenant selects the number of months to prepay and the amount is calculated by the property management software.
Pre-Pay (Manual) The tenant manually enters an amount to pre-pay.
Partial Payments When enabled, tenants may pay less than what is due.
Over Payments The kiosk may accept payments for arbitrary amounts above anything due including pre-payment.
Pay All When this option is enabled the tenant may select to pay all units at once. This will create a separate payment for each unit in the property management system.
Pay All Flex When this option is enabled the tenant may select to pay all units at once. Only one payment is sent to the property management system to pay the whole amount.
Auto Pay Tenants may setup their account to be automatically paid each month using a credit card.
ACH Processing Kiosk owners have the option of processing checks electronically. When turned on, the kiosk reads the check encoding and then returns the check to the tenant.
Display PTD Allows tenants to see their new paid-through-date on their receipt.
POS Purchase Lock sales made using the kiosk are automatically reflected in the property management software.

Logins

 Account &
Access Code
Account &
Phone
Last Name &
Access Code
Zip &
Access Code
Unit ID &
Access Code
Unit ID &
Phone
Unit ID &
Last Name
DomicoYesYesYesYesYesYesYes
Door SwapYesYesYesYesYesYesYes
Easy Storage SolutionsNoYesYesYesNoYesYes
QuikStor ExpressYesYesYesYesYesYesYes
Self Storage ManagerYesYesYesYesYesYesYes
SiteLinkYesYesYesYesYesYesYes
SiteLink WebYesYesYesYesYesYesYes
StorageCommanderYesYesYesYesYesYesYes
STORE 4.0YesYesNoNoNoYesYes
StorEDGEYesYesYesNoNoYesYes
Syrasoft 10YesYesYesNoYesYesYes
Syrasoft 8YesYesYesYesYesYesYes
Syrasoft 9YesYesYesYesYesYesYes
WebSelfStorageYesYesYesYesYesYesYes
WinSenYesYesYesYesYesYesYes

Notes

Kiosk owners choose how existing tenants login and identify themselves. This enables tenants to make payments, update their accounts, rent new units, and purchase locks using the kiosk.

Contact

ProductPartnerPhoneWeb Site
DomicoDOMICO Software800-688-6181http://www.domico.com
Door SwapAssured Revenue Corporation662-323-5350http://www.doorswap.com
Easy Storage Solutions888-958-5967https://www.storageunitsoftware.com/
QuikStor ExpressQuikStor800-321-1987http://www.quikstor.com
Self Storage ManagerE-SoftSys, LLC800-469-1740http://www.selfstoragemanager.com
SiteLinkSMD Software, Inc.919-865-0789http://www.smdsoftware.com
StorageCommanderEmpower Software Technologies, Inc.877-672-6257http://www.storagecommander.com
STORE 4.0Centershift, Inc.
StorEDGERed Nova Labshttps://www.storedge.com
Syrasoft 10Syrasoft, LLC800-817-7706www.syrasoft.com
Syrasoft 8Syrasoft, LLC800-817-7706www.syrasoft.com
Syrasoft 9Syrasoft, LLC800-817-7706www.syrasoft.com
WebSelfStorageeMove, Inc.866-693-6683https://www.webselfstorage.com
WinSenSentinel Systems Corporation800-456-9955http://www.sentinelsystems.com

What our customers are saying

  • The efficiencies created through automation are unparalleled and we are extremely satisfied with the products and services offered by OpenTech Alliance.  As a storage operator, we feel we can offer the highest level of convenience and service by leveraging the power of that technology.
    Red Dot Storage
  • We're excited about the opportunity to transfer our knowledge to the INSOMNIAC Live! call center.  SkilCheck will provide strategic planning and leadership training to call center management and customized computer based training courses for their internal team of Storage Counselors to develop a sharper and more competitive process to sell and service self-storage customers.
    Carol KrendleCEO-SkilCheck Services
  • “The only reason I need to go to the facility is to collect cash from the machine, put new locks in its dispenser, or sweep out empty units.”
    Bruce ManringDiscount Storage
  • “After our initial success with our first kiosk, we ordered another five INSOMNIACs for our other Midwest facilities.”
    Jefferson ShreveStorage Express, Martinsville, IN
  • On average, our largest store is producing 12 additional rentals per month through the call center.  Other properties average about 5-7 additional rentals monthly per store, resulting in a 14% same-store sales increase in 2013. With the call center, we get more income from rentals, gain occupancy and raise rates when occupancies get higher.
    Anne BallardPresident of Marketing, Training and Developmental Services at USG
  • “INSOMNIAC takes care of sales and payments, especially after-hours and on weekends, enabling me to run our facility with only one employee and no overtime. Customers love the kiosk and we save money.”
    Dale SchmidtExit 2 Storage