OpenTech Launches New Self Storage Cloud Service
PHOENIX, Arizona – February 28th, 2012 – OpenTech Alliance, Inc. announced its INSOMNIAC software is now available over the Internet. OpenTech has leveraged 8 years of experience in completing unattended rental transactions to develop INSOMNIAC Online. The INSOMNIAC software that rented over 22,000 units last year on kiosks now runs in the Self Storage Cloud and rent units over the internet and on mobile devices. INSOMNIAC Online integrates with all the leading property management software programs, so operators have the freedom to select the software that best suits them and if they decide to change programs they do not have to spend thousands of dollars to redevelop their web and mobile site.
Infinite Self Storage was the first company to implement the new service for their entire portfolio of 23 properties. “Our company has proactively embraced technology and we continue to look for ways to become more competitive and serve our customers in ways that are more convenient for them”, stated Steve Lavery, Vice President for Herman and Kittle Properties, owners and operators of the Infinite portfolio. “Renting units without the assistance of a manager is not a simple task, but OpenTech’s online rental service takes all the pain out of the process.”
“I feel innovation that makes a real impact is based on a broad range of experiences, opinions, and beliefs, so we enjoy listening to self storage operators and collaborating with them to help us develop solutions to their unmet needs. The team at Infinite are definitely thought leaders and they played a significant role in the development of this new service”, commented Robert A. Chiti, OpenTech President and CEO.
INSOMNIAC Online will allow consumers to rent units in real-time, make payments, sign up for tenant insurance, update accounts, access gate codes and much more. The service also includes integrated fraud detection to ensure the identity of the new tenant. Self storage operators will no longer have to settle for just getting reservations online that are little more than sales leads, now they can actually close the deal and collect a full month’s rent immediately.
Optionally, facilities with a kiosk can have the consumer use it to sign their lease, provide a fingerprint, scan their driver’s license, purchase a lock and if the gate code was not provided during the online rental process, it could be provided at the kiosk. Consumers can also get personal assistance from a remote Storage Counselor thru the kiosk, if needed. For security purposes the entire transaction is digitally recorded.
INSOMNIAC Online is one of OpenTech’s new cloud based computing services and is licensed on a pay as you go model. Contact an OpenTech Business Development Manager to start renting units online.
About OpenTech Alliance
OpenTech’s innovative solutions increase revenues, reduce operating costs and improve customer convenience for self-storage businesses. Their solutions include 7 models of INSOMNIAC self storage kiosks ranging from $5,500 to $18,000, INSOMNIAC Live! call center services ranging from $25 to $450 per month and the INSOMNIAC Self Storage Network for online storage reservations and rentals. For more information on OpenTech, please visit OpenTechAlliance.com or call (602) 749-9370.
OpenTech Alliance, Inc.
NOTE TO EDITORS: OpenTech Alliance, the OpenTech logo and INSOMNIAC are trademarks of OpenTech Alliance, Inc. Other company and product names may be trademarks of their respective owners. INSOMNIAC is protected by U.S. patent number 5,946,660.