What’s that? You’re not renting units online?
(Having a transactional website will benefit both you and your customers)
Renting your units online is a no-brainer. But first you have to make it easier for the online community to do business with you. With INSOMNIAC Online,™ your website customers can select their unit, sign the lease and pay for their space before even calling or visiting your office. All the paperwork is completed in advance from the convenience of a desktop computer, tablet or smartphone. And the best part is… you only pay if the customer rents.
Self-storage companies that leverage our cloud-based rental platform improve customer convenience while increasing monthly sales. By renting units online 24/7, you reach a larger pool of prospective customers—many of whom you can take off the market immediately and turn into tenants. INSOMNIAC Online is safe for shoppers, as it uses the same security platform as the leading financial institutions.
Key features include:
- Live website support to assist customers with online rentals or payments (thru Live! Chat)
- Full reporting and dynamic unit assignment through OpenPortal
- Special pricing integration to boost online sales promotions
- Identifies online renters (ID Verification used by leading financial institutions)
- Always offers your renters insurance and/or a protection plan
- Offered with private label branding to match your corporate brand
Our proven e-commerce platform helps self-storage companies:
What our customers are saying
- “The only reason I need to go to the facility is to collect cash from the machine, put new locks in its dispenser, or sweep out empty units.”Bruce ManringDiscount Storage
- “OpenTech’s kiosk, call center service and online renting platform allow us to focus on providing superb service to our customers onsite.”John LeslieKentucky Avenue Self Storage
- We're excited about the opportunity to transfer our knowledge to the INSOMNIAC Live! call center. SkilCheck will provide strategic planning and leadership training to call center management and customized computer based training courses for their internal team of Storage Counselors to develop a sharper and more competitive process to sell and service self-storage customers.Carol KrendleCEO-SkilCheck Services
- Our customers consistently provide positive feedback regarding our management platform and the 24 hour convenience of the kiosk combined with call center support fits perfectly with our online and mobile platform.Red Dot Storage
- “On days when I have other obligations, it’s nice to know INSOMNIAC is there to greet customers. In fact, the kiosk took five rentals on a recent Saturday.”Beth SchroederA Place for Space
- "We use XpressCollect because it's automated and our tenants make their payment immediately through the pay-by-phone service or click to call our office. My managers love it, because they don’t have to waste hours doing something they hate and our conversions on collections have grown exponentially.”Jim MooneyDirector of Operations at Devon Self Storage