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INSOMNIAC™ Online Self Storage Rental Software

INSOMNIAC™ Online – the no-hassle way to rent units online 24/7. Improve customer convenience and increase monthly sales. 

Product Icons Blue No Background Online Rentals

INSOMNIAC Online

Rent Units Hands-Off without a Manager Present

A convenient way to rent units anytime, a benefit for you and your customer.

Renting your units online is a no-brainer.  With INSOMNIAC™ Online, your customers can select their unit, sign the lease and pay for their space online before calling or visiting your office. All the paperwork is completed in advance from the convenience of a desktop computer, tablet or smartphone. And the best part is… you only pay if the customer rents.

Self storage companies that leverage our cloud-based rental platform improve customer convenience while increasing monthly sales. By renting units online 24/7, you reach a larger pool of prospective customers—many of whom you can take off the market immediately and turn into tenants. INSOMNIAC Online is safe for shoppers, as it uses the same security platform as the leading financial institutions.

Key features include:

  • Live website support to assist customers with online rentals or payments thru Live! Chat
  • Full reporting and dynamic unit assignment through OpenPortal
  • Special pricing integration to boost online sales promotions
  • Identifies online renters (ID Verification used by leading financial institutions)
  • Always offers your renters insurance and/or a protection plan
  • Offered with private label branding to match your corporate brand

Our proven e-commerce platform helps self storage companies:

Rent more units each month and take shoppers off the market immediately. And you only pay for performance

Improve customer convenience with 24/7 renting availability

Offer rentals via computers, tablets and smartphones

Reduce time and costs associated with following up on reservations and leads

Reduce printer and toner expenses

Eliminate fraudulent transactions

OpenTech iPad3

Want to Know How it Works?

Drop us a note or give us a call at 800.481.7459.

Take a Test Drive

Slide What Our Customers Are Saying “INSOMNIAC takes care of sales and payments, especially after-
hours and on weekends, enabling me to run our facility with
only one employee and no overtime. Customers love the kiosk
and we save money.” Dale Schmidt Exit 2 Storage Slide What Our Customers Are Saying “INSOMNIAC kiosks make great business sense for the self-storage
industry because they provide customer convenience and sales
while helping reduce staffing costs.” Raymond E. McRae Storage Solutions, Goodyear, AZ Slide What Our Customers Are Saying “The INSOMNIAC kiosk is the best employee I have ever had. The first day
it was turned live it took three move-ins. It is truly amazing!” Bruce Manring Discount Storage Slide What Our Customers Are Saying “On average, our largest store is producing 12 additional rentals per month through
the call center. Other properties average about 5-7 additional rentals monthly per store,
resulting in a 14% same-store sales increase in 2013. With the call center, we get more
income from rentals, gain occupancy and raise rates when occupancies get higher.” Anne Ballard President of Marketing, Training and Developmental Services at USG Slide What Our Customers Are Saying “With INSOMNIAC, customers never see a ‘Closed’ sign or have to come back later.
Instead, they can make payments or rent units at their convenience.” Phil French President of Filco Limited, LLC. Slide What Our Customers Are Saying “Over the course of a year, the OpenTech call center contributed to
an increase in occupancy from 71% to 82%, an all-time high.” Blair Valk Vice President of Operations at Assured Self Storage