Manager Genie
Manager Genie: Total Self Storage Facility Control in the Palm of Your Hand
Meet Manager Genie, your mobile command center for self storage facility access management. Log in once (or use Face ID) and instantly control door and gate keypads and electronic unit locks, monitor real-time access events, check unit and tenant status, and see exactly who’s onsite — all in one sleek, intuitive app. Designed for convenience and built to empower facility managers, Manager Genie turns complex self storage access tasks into effortless steps, letting you manage properties on-the-go, wherever you are.
Download the App
Download the Manager Genie app to see how easy it is manage all of your facilities in one place.
Your Mobile Command Center for Self Storage Facility Access Management
Streamline property management tasks and walkthroughs with a mobile access management app that lets you easily open doors and gates (no need to remember codes), monitor access events, view unit statuses, and see who’s onsite — all in real time and all from one secure login or Face ID.
- Open building doors, facility gates and vacant electronic unit locks with one tap
- Monitor facility access events
- Check unit statuses
- View who is onsite in real-time
- And complete other essential access control tasks
Instant Control, Real-Time Visibility, Total Peace of Mind
Mobile Access Control
Open doors, gates, and other entry points directly from your phone. Manager Genie connects seamlessly to your IoE Control Center, letting you manage access anywhere — no desktop required.
Real-Time Activity Monitoring
Stay informed with live visibility into facility access events. Instantly see who’s entering or exiting, track activity logs, and ensure your property stays secure and well-managed.
Unit & Device Status at a Glance
Check unit statuses and device health in real time. Whether you’re managing one site or many, Manager Genie keeps you connected to the details that matter most.
Simplified, Secure Management
Enjoy one-touch login or Face ID access for faster, safer control. Manager Genie gives users access to all managed facilities to simplify single and multi-property management.
Unit Access Management, Streamlined and Secure
Real-Time Unit Visibility
Get instant clarity on every unit’s status—locked, unlocked, or low battery—so you can stay ahead of security and maintenance issues with confidence.
Effortless Code Management
Regenerate or resend tenant access codes in seconds, reducing support calls and ensuring secure, seamless access for every customer.
Secure Remote Unlocking
Unlock units from anywhere with a documented reason for access, giving your team the flexibility they need while maintaining a complete, transparent audit trail.
Mobile-First Control for Busy Teams
Manage every lock action—from code updates to unit unlocks—directly from your phone, giving you fast, secure access management whether you're on-site or on the move.
One Solution = 4 Powerful Tools
The Manager Genie Mobile App is One of Many Tools Included with INSOMNIAC CIA Access Control
The perfect access control solution in one all-inclusive package.
INSOMNIAC CIA gives you the power of four tools in one. Your tenants need mobile access, your facility needs gate access keypads and you need an easy way to manage it all. Get cutting-edge technology, live telephone technical support and real-time tenant and property insights with the industry’s leading cloud-based access control solution.
Grant Your Tenants Mobile Access and Control with the Storage Genie Mobile Tenant App
Storage Genie is your tenants’ key to easy storage. The app gives your tenants mobile credentials for secure, easy entry to your self storage property. Customers can also make payments, view access history and contact your facility directly through the app. The best part? The Storage Genie tenant mobile app is included free with every INSOMNIAC® CIA access control system.
- Secure access
- Details on-demand
- Hands-free, easy entry
- Mobile payments
OpenTech IoE
Get visibility into tenant trends and property insights to make data-driven decisions around staffing, revenue management, energy use, predictive maintenance and more with the OpenTech IoE (Internet of Everything).
Click on each solution below to see how your systems can work together.
The OpenTech IoE
The OpenTech IoE platform is based on four primary components; a centralized data structure for collecting data from any device or source, business analytics tools for learning from the data, the ability to monitor and control both proprietary and third-party devices, and a comprehensive notification service based on customizable alerts and triggers.
OpenTech IoE includes an open API so any property management software, call center, or other applications can easily integrate with the platform.
Unit Locks
Coming Soon! Provide access control and additional security to both occupied and vacant units to enhance your property and customer experience.
Door Sensors – INSOMNIAC SmartDoor
SmartDoor helps you track foot patterns at your office when it’s open or closed. Monitor how many times the door opens each day, receive alerts when the office isn’t open on time, and discover how often people attempt to visit your office but the door is closed.
INSOMNIAC Full-Service Kiosks
With this easy-to-use self-service terminal, customers can make a payment or rent a unit at their convenience, regardless of whether a manager is available or your facility is open. Live support is always available for your tenants via call center Storage Counselors.
CCTV Integrations – INSOMNIAC SmartEye
Connect your existing CCTV cameras to a smart, prevention-based security system. Using artificial intelligence and a Virtual Security Team, you can detect, prevent and alert authorities to crimes before the damage is done.
Gate Sensors – INSOMNIAC SmartGate
Address gate operator issues before they impact tenants or create a security situation. Receive alerts when a gate does not open or close when requested, or is forced open or closed manually.
Unit Alarms
Receive a text or email whenever your wired unit alarm triggers an alert and protect your tenants’ belongings with the alarm integration.
HVAC Integration – Honeywell
Save on your HVAC expenses – monitor and control the temperature at your facility from any location. Adjust your thermostat remotely and receive alerts when temperatures or humidity levels change.
Water Sensors
Catch water damage right away with a water sensor integration with inexpensive hardware. When water is detected, you’ll receive a text or email, alerting you to the issue as soon as possible.
Voice Controlled Devices- Alexa Skill
Use voice commands and an Alexa skill to perform tasks or receive information about your storage facility. Ask Alexa to ‘open the gate,’ ‘adjust the thermostat to 78 degrees’ or ask ‘how many tenants are currently on the property.’
Call Center
Call center agents can remotely control access to a storage facility with INSOMNIAC® CIA and offer superior customer service to your tenants when they’re locked in or out of the facility.
Other Integrations
Connect your third-party technology to our smart platform to create a custom platform that works for you – ask about our open API. Plus keep an eye out for future integrations coming soon!
Access Control – INSOMNIAC CIA
Easily manage permissions for all access points at your facility. Quickly add or remove tenants, restrict access to certain buildings/areas, view tenant visit info and manage properties remotely.