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Self Storage Operator Uses Kiosk to Manage Remote Facility in North Pole

PHOENIX, Arizona – December 17th, 2009 – OpenTech Alliance, Inc. announced today it has proof Santa is a self storage user (see rental agreement below).  On Thursday December 10th, a little after dark, a man named Kris Kringle rented a self storage unit at Forbes Self Storage in his home town of North Pole, Alaska.  Santa, as he is commonly known, showed up at the new facility after the office had closed and was very jolly to see an INSOMNIAC self service kiosk installed for his convenience.  In just a few short minutes Megan, the on screen assistant, helped him complete the rental process so his elves could start stacking presents in the unit.  Kids everywhere will be happy to know that Santa has so many presents to deliver this year that he needed some extra storage space.   

hkrefer-cube1Forbes Storage is owned by Buzz Otis and Renee Webb Otis, who were recently featured on the cover of the Self Storage Association’s Globe magazine.  They operate two facilities in North Pole, Alaska; an existing facility which they purchased in 2002 and the new 15,000 sq. ft. annex facility which they built eight miles west of their first facility.  The annex facility is run primarily with the kiosk.  Since installing the INSOMNIAC 900 at their new annex facility in late October it has rented 20 units.

Buzz commented, “Our INSOMNIAC kiosk has enabled us to expand our business without having to increase our staffing costs.  We were happy to see our customer base quickly adapted to the new kiosk and found the extended hours of operation very convenient.  You can imagine our excitement when we reviewed our INSOMNIAC reports and saw Santa had rented a unit using our kiosk.  It feels good to know we were able to help him when he needed it most.”

Santa could not be reached for comment.

OpenTech Alliance, Inc. is the leading developer of innovative self-storage solutions. The company products and services include 6 models of INSOMNIAC Kiosks ranging from $9,000 to $18,000, INSOMNIAC Live!  call center services and the INSOMNIAC Self Storage Network for online storage reservations.  OpenTech products and services improve customer convenience, reduce operating costs and increase revenues for self-storage facilities. For more information or to see an online demo, please visit or call (602) 749-9370.

Press Contact:
OpenTech Alliance, Inc.
(602) 749-9370

NOTE TO EDITORS: OpenTech Alliance, the OpenTech logo and INSOMNIAC are trademarks of OpenTech Alliance, Inc. Other company and product names may be trademarks of their respective owners. INSOMNIAC is protected by U.S. patent number 5,946,660.

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