Because of technology, customers have changed their purchasing behaviors, and carrying out business online has become a widespread practice. By offering customers the convenience of renting online, hundreds of self storage facilities (big and small) have seen dramatic effects on customer engagement, bottom-line growth, and or their capacity to increase market radius by attracting more customers from further distances.
Today, many new storage customers expect to be able to rent a unit when visiting your website. However, if your site is not setup to service this need, results can be similar to disconnecting your office phone. By accident, your website storefront may even be refusing to serve storage prospects at this exact moment. To take advantage and profit from this predicament, storage owners have the opportunity to setup their website to meet the purchasing behavior of online consumers.
Are You Adapting?