Online Webinar Session

Virtual Help:
Fad or Future?

Watch now to explore the evolving role of virtual self storage and discover how future innovations will shape the industry.

Virtual Help

Fad or Future?

Watch now to explore the evolving role of virtual self storage and discover how future innovations will shape the industry.

Jon Loftin Square 2021 01

Speaker: Jon Loftin

Jon Loftin is the Chief Product Officer at OpenTech Alliance. With over 30 years in self storage technology, Jon has worked with countless operators to learn what tools can help drive their business. Jon previously worked on PTI, DigiGate and Chamberlain access products.

Kristi Adams, Chief Marketing Officer

Speaker: Kristi Adams

Kristi Adams, Chief Marketing Officer at OpenTech Alliance, has been in the storage industry since 2004, both in the US and internationally. She has led marketing efforts at OpenTech since 2019, focusing on brand identity and innovative strategies to drive consumer demand.

Jon Loftin Square 2021 01

Speaker: Jon Loftin

Jon Loftin is the Chief Product Officer at OpenTech Alliance. With over 30 years in self storage technology, Jon has worked with countless operators to learn what tools can help drive their business. Jon previously worked on PTI, DigiGate and Chamberlain access products.

Kristi Adams, Chief Marketing Officer

Speaker: Kristi Adams

Kristi Adams, Chief Marketing Officer at OpenTech Alliance, has been in the storage industry since 2004, both in the US and internationally. She has led marketing efforts at OpenTech since 2019, focusing on brand identity and innovative strategies to drive consumer demand.

What You'll Learn in this Free Web Session:

Is virtual self storage here to stay? In this webinar, “Virtual Help, Fad or Future?”, Jon Loftin, Chief Product Officer, and Kristi Adams, Chief Marketing Officer, took a closer look at the rise of these technologies and their role in the industry. They explored topics such as:

  • Current trends in virtual self storage
  • Technologies that helped facilities meet customer demands affordably and effectively
  • How to leverage artificial intelligence to resolve customer issues
  • Ways to optimize the customer experience with self-service/agent-assisted support
  • Future innovations that will change the self storage customer and operator experience

 

The past two years reshaped the industry, and it was up to us to decide where to go from there. Which virtual conveniences did we keep and how could we apply them to meet customer expectations moving forward?

Check Out Our Other Self Storage Webinars:

Tenant Trends

Download this free white paper and learn:
  1. Onsite behaviors, popular access times, traffic patterns and delinquent spikes
  2. Rental timing both on and offsite
  3. Payment preferences and more
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