5 Operational Benefits of Self Storage Kiosks
Self-service kiosks have been an integral part of self storage for 20+ years, with dozens of features and software fine-tuned to specifically serve the self storage industry. Learn five ways they help operators streamline, simplify and support vital customer service tasks.
Self Storage Kiosk Enables StrongPoint Self Storage to Stay Open, Serve Customers During Unexpected Leave
When the manager of StrongPoint’s Lake Charles, LA location woke up to a devastating house flood, StrongPoint knew its INSOMNIAC kiosk could provide pivotal backup to keep its facility open and let its manager focus on saving her home.
OpenTech Alliance Introduces New Call Center Service: INSOMNIAC® Live! Rent Now
OpenTech Alliance launches its latest call center solution, INSOMNIAC Live! Rent Now. This service allows self storage customers to complete full rentals over the phone with Live! Storage Counselors, providing a seamless and efficient rental experience for new tenants and improving conversion rates for storage operators.
Storage King USA Leverages Suite of OpenTech Technology & Automation Services to Support Rapid Expansion & Post COVID Operation Resiliency
OpenTech Alliance has partnered with Storage King USA as part of an aggressive strategy to expand their portfolio to 200 facilities by the end of 2021. Storage King noted that technology will play a significant role in their plans for future growth and changes to their daily operations amid the new contactless environment.
The Power of Partnership: Simply Self Storage Creates the Ultimate Customer Experience with OpenTech’s INSOMNIAC® Products + Services + Apps
OpenTech Alliance helps nationwide provider Simply Self Storage deliver on its promise to provide the best service possible. Simply’s long-standing partnership with OpenTech Alliance has allowed them to confidently test new technologies as they hit the market – including the company’s access control system, INSOMNIAC CIA.
Heartland Storage Group Streamlines Operations with Self Storage Technology
Heartland Storage Group, the self storage division of HAN Capital, has reduced labor costs and streamlined operational activities across their portfolio with the help of OpenTech technology. With notable backgrounds in finance and investments, Heartland Storage Group’s owners leverage technology to help them reduce operational expenses while maintaining their high standards for customer service.
OpenTech Adds Overlock Solution to INSOMNIAC® CIA Access Control
OpenTech Alliance announced a new integration between the DaVinci Lock® System and INSOMNIAC CIA, scheduled for released in Q4. As part of the OpenTech IoE (Internet of Everything) intelligent platform, the DaVinci Lock integration will allow storage operators to automate tenant notifications during the rental and overlock process without investing hundreds of dollars into a new system.
Storage Choice Leverages Integration of OpenTech Solutions to Collect Over 1.4 Million Dollars and Decrease Accounts Receivable by 15% in 2018
Storage Choice automated their 15 self storage facilities in Texas to offer services and benefits that larger competitors don’t have, such as hands-free gate access via the Storage Genie app and 24/7 kiosks.
