OpenTech Alliance Introduces Two New Cost-Effective Storage Kiosk Models 

Image of OpenTech's new cost-effective storage kiosks, the 80 and 200 kiosk.

OpenTech Alliance announced the release of two new full-service self storage kiosk models — the INSOMNIAC® 80 and 200. Among the lowest-priced INSOMNIAC kiosks available, these new models help operators meet every tenant face-to-face while managing their facilities remotely. These cost-effective storage kiosks offer unparalleled value, security and flexibility and are available now.

5 Operational Benefits of Self Storage Kiosks

Graphics kiosk 5OpBenefits Feb2024 Blog Image

Self-service kiosks have been an integral part of self storage for 20+ years, with dozens of features and software fine-tuned to specifically serve the self storage industry. Learn five ways they help operators streamline, simplify and support vital customer service tasks.

OpenTech Alliance Integrates Latest INSOMNIAC Self Storage Kiosk Software Release with Self Storage Manager Cloud (SSM Cloud)

Graphic K3 Selfstoragemanager Blog Socials 2023 Blog Image

OpenTech Alliance announced the integration of its upgraded INSOMNIAC self storage kiosk software with SSM Cloud, the latest version of Self Storage Manager, Inc.’s property management software. This collaboration offers an elevated level of convenience for operators and tenants alike, with features such as e-lease management for streamlined rentals and interactive maps to help tenants navigate your facility.

OpenTech Alliance Celebrates 20 Years of Self Storage Technology Innovation

OpenTech celebrates 20 years in self storage technology

OpenTech Alliance announced its 20th anniversary celebrating continuous growth, innovation and an unwavering commitment to the self storage industry. At the end of July, the company celebrated two decades of effort to transform the landscape of self storage technology, and the countless industry partnerships that made it all possible.

OpenTech Alliance Integrates with storEDGE Software by Storable to Enhance Self Storage Kiosk Software

Graphics StorEdge Kiosk K3 NewIntegration July2023 Blog

OpenTech Alliance announced a new integration with storEDGE software by Storable, a leading technology partner in the industry. See how OpenTech’s new self storage kiosk software works with storEDGE facility management software (FMS) to introduce enhancements such as seamless lease management with esign, an advanced driver’s license scanner to improve data entry accuracy, and the addition of wayfinding maps to ensure a successful customer journey.

Live Help Video Chat Feature Assists Over 27,000 Self Storage Kiosk Customers to Drive Rentals and Increase Tenant Satisfaction 

Live Help Video Chat Feature Assists Over 27,000 Self Storage Kiosk Customers

OpenTech Alliance announced significant user adoption of the Live Help video chat feature across its network of INSOMNIAC self storage kiosks in 2022. Tenants used this state-of-the-art feature 27,945 times to complete a storage transaction without onsite staff support. This usage highlights the industry’s ongoing shift towards more automated operations, and tenant preference for self-service technology.

Self Storage Kiosks vs. The Mobile Myth

Can a mobile phone beat a self storage kiosk?

Can the mobile device in your pocket really compare to a self storage kiosk? As mobile technology has become a go-to resource for consumers and businesses alike, self storage operators have asked: “Why should I have a kiosk when a person can do everything from their phone?” Jon Loftin, SVP of Product at OpenTech Alliance, breaks down some of the most common myths about mobile customer service at your self storage facility.

Heartland Storage Group Streamlines Operations with Self Storage Technology

See how Heartland Storage changed their self storage experience with business software, kiosks and more | OpenTech Alliance, Inc.

Heartland Storage Group, the self storage division of HAN Capital, has reduced labor costs and streamlined operational activities across their portfolio with the help of OpenTech technology. With notable backgrounds in finance and investments, Heartland Storage Group’s owners leverage technology to help them reduce operational expenses while maintaining their high standards for customer service.

Next Generation of Self Storage Kiosks Hit the Market

Blog ReDesign Images Kiosk 20Series

OpenTech Alliance launches the next generation of self-serve INSOMNIAC Kiosks. The 20 series was designed with a focus on the user experience, the latest in hardware components and cloud-based software for maximum engagement and unparalleled reliability – all available at a new, lower price.