Self Storage Kiosk Enables StrongPoint Self Storage to Stay Open, Serve Customers During Unexpected Leave
When the manager of StrongPoint’s Lake Charles, LA location woke up to a devastating house flood, StrongPoint knew its INSOMNIAC kiosk could provide pivotal backup to keep its facility open and let its manager focus on saving her home.
OpenTech Alliance Introduces New Call Center Service: INSOMNIAC® Live! Rent Now
OpenTech Alliance launches its latest call center solution, INSOMNIAC Live! Rent Now. This service allows self storage customers to complete full rentals over the phone with Live! Storage Counselors, providing a seamless and efficient rental experience for new tenants and improving conversion rates for storage operators.
Storage King USA Leverages Suite of OpenTech Technology & Automation Services to Support Rapid Expansion & Post COVID Operation Resiliency
OpenTech Alliance has partnered with Storage King USA as part of an aggressive strategy to expand their portfolio to 200 facilities by the end of 2021. Storage King noted that technology will play a significant role in their plans for future growth and changes to their daily operations amid the new contactless environment.
OpenTech Releases PTI Keypad Integration
OpenTech Alliance announced the launch a new PTI keypad integration that allows operators to connect existing PTI® Apex or VP keypads to INSOMNIAC CIA. The integration to INSOMNIAC CIA grants operators access to the IoE Control Center and eliminates the computer problems and never-ending software updates that they experience with older PC-based solutions.
Heartland Storage Group Streamlines Operations with Self Storage Technology
Heartland Storage Group, the self storage division of HAN Capital, has reduced labor costs and streamlined operational activities across their portfolio with the help of OpenTech technology. With notable backgrounds in finance and investments, Heartland Storage Group’s owners leverage technology to help them reduce operational expenses while maintaining their high standards for customer service.
OpenTech Expands INSOMNIAC® CIA With Wired Alarm Mux
OpenTech Alliance will showcase a new wired alarm mux (code-named A96) at Booth #318 at the 2019 Self Storage Association Fall Conference and Trade Show on September 4th and 5th. The A96 is currently being tested and scheduled for release in Q4. It is anticipated to range in price from $499 to $799 and can be configured in either 96 or 48 channel mode. The company will begin taking orders for the new product in September.
