OpenTech Alliance, the PropTech leader in self storage, announced updates to the StoreTracker interface designed to simplify how operators manage facility operations, inspections, tasks, and field reporting across self storage portfolios.
StoreTracker helps operators manage the real-world conditions inside a facility that are often not reflected inside a property management system. A unit may appear occupied in the PMS while onsite it has a damaged door, a missing lock or requires maintenance before it can be rented again. The platform replaces paper walkthroughs, manual task tracking, and disconnected inspection records with centralized digital workflows for unit checks, facility audits, asset tracking and operational reporting.
The updated experience simplifies navigation throughout the platform while preserving the workflows site teams already use every day. The refresh includes consolidated navigation, customizable dashboards by user role, simplified settings management, and built-in guidance designed to reduce training time for onsite teams and regional operators alike.
The update also brings StoreTracker more closely in line with other OpenTech solutions, helping operators move between systems with less retraining and more operational consistency across teams.
Operators are managing more facilities, more systems, and more operational data than ever before. One of our priorities has been reducing friction across those workflows and creating a more consistent experience across the OpenTech platform. The updated StoreTracker experience is an important step in that direction.
The updated platform also expands operational flexibility for larger portfolios. Operators can configure dashboards and notifications by role, giving district managers, site teams, and ownership groups visibility into the information most relevant to them. Built-in reporting templates and workflow automation tools help teams respond faster to operational issues while reducing manual follow-up.
For example, operators can automatically trigger tasks or notifications based on field conditions documented during inspections, helping ensure operational issues are tracked consistently across properties without relying on paper processes or manual escalation.
StoreTracker’s refreshed interface became available to all customers on May 12 of this year, with all new customer onboarding now occurring directly within the updated platform. Additional integration enhancements focused on operational visibility and workflow connectivity across the OpenTech platform are planned for later this year.
Interested in learning more about StoreTracker? Request a demonstration today.