OpenTech Alliance Blog

Industry Leaders Trust OpenTech to Serve Their Customers

PHOENIX, Arizona – March 25, 2010 – OpenTech Alliance announced today that their INSOMNIAC Live! call center has been selected by several leading self storage operators (including Chesapeake Resources, Watson & Taylor, Infinite Self Storage, Professional Self Storage Management, San Diego Self Storage, Southern Self Storage, Saf-Keep Storage and more) to assist their managers in renting units, processing payments, and servicing customers. The INSOMNIAC Live! call center services self storage operators with or without a kiosk.
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Veteran Developer Announces a New Concept in Self Storage

Sarasota, FL (PRWEB) March 16, 2010 -- Construction is underway on a new type of self-storage facility on Fruitville Road east of I-75 where customers will be able to rent any of the 370 storage spaces or make rent payments day or night using a ‘kiosk” located at the facility, the developer says.
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Big Performer, Little Price  INSOMNIAC 100 to be Unveiled at ISS Conference in Vegas

PHOENIX, Arizona – February 25, 2010–OpenTech announced today that they will be launching their newest kiosk model – the INSOMNIAC 100 – at the Inside Self Storage (ISS) conference next week in Las Vegas. This new model sells for $4,900 but also comes with an option to rent when coupled with the INSOMNIAC Live! TotalCalls or Roll Over call center services. “The INSOMNIAC 100 makes having a kiosk a no brainer,” stated Robert A. Chiti, President and CEO of OpenTech Alliance, Inc. “Not every self storage operator needs or can afford one of our more full featured kiosks, so we designed the 100 to deliver rentals at a very low price point allowing every self storage owner to be open for business longer and rent more units.”
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INSOMNIAC Kiosks Now Include a Live Person to Assist Users

Self-storage owners will now get more bang for their buck with OpenTech’s expanded Maintenance and Warranty Services (MWS) program that offers the new Live! Megan service at no additional charge. With the Live! Megan service, kiosk users get assistance from a live call center agent when using an INSOMNIAC kiosk to rent a unit or make a payment.
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Forbes Storage Installs First INSOMNIAC Kiosk in Alaska

Self Storage Operator Uses Kiosk to Manage Remote Facility in North Pole PHOENIX, Arizona – December 17th, 2009 – OpenTech Alliance, Inc. announced today it has proof Santa is a
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Village Mini Storage Reduces Staffing Expense with a Kiosk

Self Storage Operator Finds Self Service Kiosk a Successful Alternative to Part-Time Staff PHOENIX, Arizona – December, 9th 2009 – OpenTech Alliance, Inc. announced today that Village Mini Storage in North
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