As the retail landscape continued to undergo significant transformations, entrepreneurs and industry veterans increasingly recognized the pivotal role technology plays in driving business success. In our webinar, “Kiosks Conquer Retail: 4 Success Stories from 2023,” presented by OpenTech Alliance and KIOSK Information Systems, we delved into the transformative impact of kiosks across the modern retail sector.

The session provided a comprehensive look at how retail businesses harnessed the power of self-service kiosks to enhance customer engagement, streamline operations, and catalyze sales growth. We examined prominent kiosk trends and recent technology advancements and shared case studies from various retail verticals, showcasing the potential savings and service improvements kiosks can provide. We also reviewed results from REITs to one-location operators who saw success with storage kiosks, uncovering the tangible benefits kiosks offer in today’s dynamic self storage market.

Our speakers addressed the critical question: “Why should self storage operators prioritize the integration of kiosks in 2024?” The session highlighted the undeniable financial savings on labor, the potential for customer experience improvements, and the advantage kiosks offer as a tool to outperform the competition in an increasingly challenging market. With occupancy rates declining and operational costs rising, this webinar helped participants explore whether kiosks could be the game-changer that sets their business apart.

Participants gained practical strategies, reviewed real-world case studies, and explored actionable insights to navigate the evolving self storage landscape and position their operations for sustainable growth and success in 2024 and beyond.