INSOMNIAC Live! Remote Manager: Product Release & Q&A

Dan Scaman

OpenTech Alliance

VP of Strategy & Analysis

Bill Hoffman

OpenTech Alliance

SVP of Sales & Channel Dev.

Learn how you can outsource your onsite store management with a team of dedicated, remote full-service store managers you can scale up or down to meet your facility needs. Join us Wednesday, March 30th at 11 a.m. PT / 2 p.m. ET for a live webinar from our product team about a new call center solution available now, Live! Remote Manager.

During this webinar, the OpenTech product team will share:

  • An overview of the Remote Manager service and how it works
  • How Remote Manager differs from traditional call center services
  • Ways to optimize your staff model to gain operational advantages
  • What it takes to get started and the onboarding process

 

Plus, we’ll wrap up with a live Q& A to answer any questions you have about how the service works, and how it can help your storage operation lower personnel costs, reduce turnover and provide seamless service to your storage customers.

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Tenant Trends

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  1. Onsite behaviors, popular access times, traffic patterns and delinquent spikes
  2. Rental timing both on and offsite
  3. Payment preferences and more
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