INSOMNIAC® Kiosk Honored as Freedom Fighter
PHOENIX, Arizona – July 4th, 2015 – OpenTech announced today that the “Freedom Act” passed by Freedom Self Storage 24-7 last year has been a great success. In August 2014, self storage owners James & Darcey Widmann installed the INSOMNIAC® Kiosk at their storage business in the greater Des Moines area of Carlisle Iowa to […]
OpenTech Helps Storage Managers Rent over 100,000 Units in 2014
PHOENIX, Arizona – June 29th, 2015 – OpenTech Alliance, Inc. announced that they have published the 2015 Self Service Technology White Paper. According to the White Paper, storage unit rentals through the INSOMNIAC® platform eclipsed 100,000 units in 2014 with 63,355 rentals thru the INSOMNIAC Live! call center, 39,919 rentals thru INSOMNIAC Kiosks, and 2,876 […]
Storage Owner Shares Secret to Operating Small Facility
PHOENIX, Arizona – May 31st, 2015 – OpenTech Alliance announced today that Rocket Self Storage reported that the unmanned storage concept has been the key to their success. A representative from Rocket stated, “Prior to opening the facility in May of 2014, we were faced with the choice of budgeting for onsite labor or automation. […]
OpenTech and Storage Treasures Partner to Streamline the Self-Storage Auction Process
PHOENIX, Arizona – May 12th, 2015 – OpenTech Alliance, and StorageTreasures.com, the world’s leading online storage auction company, announced today that they have partnered to streamline and automate the self-storage auction process. Storage Treasures will be using OpenTech’s Open API to eliminate the inconvenience and manual labor related to preparing for an auction, as well […]
Self-Storage Management Group Increases Property Values 35% thru Technology Bundle
PHOENIX, Arizona – April 7th, 2015 – Today from the ISS World Expo in Las Vegas, OpenTech Alliance Inc, announced the Self Storage Management Group of California (SSMG)reported ongoing statistics on the success of their kiosk and call center technology implemented at South Congress Storage in Austin, Texas. The studies demonstrated how automation is instrumental […]
INSOMNIAC® Kiosks Now Support Canadian Debit Cards through Interac
PHOENIX, Arizona – March 31st, 2015 – OpenTech Alliance Inc, announced today that the INSOMNIAC® brand of Self-Storage Kiosks has completed integration to Canada’s proprietary debit payment solution, Interac. With many kiosks installed north of the U.S. border, the company’s self-service platform has already seen great successes in Canada. Until today however, OpenTech kiosks would […]
Store Managers Collect $21,000 in Past Due Rent Without Making A Single Phone Call
PHOENIX, Arizona – March 20th, 2015 – OpenTech Alliance Inc, announced today that Value Store It reported an effortless reduction in both manager effort and accounts receivable of over $21,000. The decrease in receivables collected was over the span of 5 months since activating XpressCollect; OpenTech’s innovative collections product. Based in Miami Florida, Value Store […]
OpenTech and Bellhops Partner to Create New Revenue Stream for Storage Owners
PHOENIX, Arizona – March 11th, 2015 – OpenTech Alliance, Inc., one of the self-storage industry’s most innovative companies and Bellhops, a Chattanooga, TN based startup, announced today that they have partnered to provide storage owners with a revenue generating service they can offer their customers. The two companies are working together to make Bellhops on-demand […]
Metro Self Storage Chooses OpenTech Call Center
PHOENIX, Arizona – March 10th, 2015 – Today, OpenTech Alliance, Inc., announced that Metro Self Storage, a Top 5 private self-storage operator, has chosen the INSOMNIAC® Live! Call Center to handle all phone calls for their portfolio of storage properties. Headquartered in Lake Forest, IL with over 90 facilities, Metro also committed to utilizing OpenTech’s […]
Self-Storage Kiosk Sales Jump 53% in 2014
PHOENIX, Arizona – February 5th, 2015 – OpenTech Alliance, Inc. announced today that the INSOMNIAC® family of self-storage kiosks achieved another year of impressive growth, with revenue from kiosks sales and related services exceeding $4 million in 2014. The number of kiosks delivered rose by 53 percent over 2013, and reflected orders largely from existing […]
Top Operators Select OpenTech Call Center to Outperform Competition
PHOENIX, Arizona – January 27th, 2015 – Today, OpenTech Alliance, Inc., announced that INSOMNIAC® Live! has been chosen as the call center of choice by a number of leading self-storage operators including; Securlock Storage Centers, Assured Self Storage, The Storage Center, Guardian Storage, and Personal Mini Storage. Family owned and operated for over thirty years, […]
OpenTech Donates $15K to Self Storage Scholarship Program
a href=”https://opentechalliance.com/”>OpenTech Alliance Inc. announced today that the company has donated $15,000 to the (SSAF) Self Storage Association Foundation Scholarship program to enrich the lives of SSA members nationally. Five years and going strong, the SSA Foundation Scholarship is making a difference in many young students’ lives with a program that is dedicated to give back to the industry.
OpenTech and Storage Door Curtains Partner to Create New Revenue Stream for Operators
PHOENIX, Arizona – December 12th, 2014 – OpenTech Alliance, Inc. and Storage Door Curtains today announced the completed product integration between Storage Door Curtains’ wireless Weather Barrier Storage Door curtain sensors and OpenTech’s INSOMNIAC® Self Storage Network. The effort provided Storage Door Curtains with the capacity to integrate their door curtain electric monitoring software securely […]
Use of Rental and Payment Kiosks Growing in Self-Storage Industry
“Open 24/7” is a significant concept for a self-storage business, and it’s becoming commonplace through the growing use of rental and payment stations onsite. According to the 2013 Self-Storage Almanac, 9 percent of self-storage facilities in the U.S. are using kiosks. That was up from 1.4 percent in 2011.
Kiosk Responsible for 99% Occupancy at 400 Unit Storage Facility
Kiosk Responsible for 99% Occupancy at 400 Unit Storage Facility PHOENIX, Arizona – November 21st, 2014 – OpenTech Alliance, Inc. announced today that Champlain Valley Self Storage continues to maintain an occupancy rate of over 99% since installing their INSOMNIAC® kiosk. Managing Members Brett Clace and Steve Kolvoord put the automated business model into practice […]
OpenTech Call Center Helps Top Texas Operator Reach All-Time High in Occupancy
OpenTech Alliance, Inc. announced today, from the TSSA Annual Conference that Assured Self Storage reported statistics on their portfolio of properties that highlight the performance of INSOMNIAC™ Live!, the Self-Storage Call Center. “Over the course of a year, the OpenTech call center contributed to an increase in occupancy from 71% to 82%, an all-time high,” said Blair Valk, Vice President of Operations at Assured.
OpenTech Launches New Call Center Tool – ICARE About Quality
OpenTech Launches New Call Center Tool – ICARE About Quality PHOENIX, Arizona – September 10th, 2014 – OpenTech Alliance, Inc. announced today, from the SSA Conference and Tradeshow in Las Vegas, the launch of their new internally developed call review and rating tool – ICARE About Quality. The investment made by OpenTech to develop this […]
OpenTech Completes Purchase of TXT Collector
OpenTech Completes Purchase of TXT Collector PHOENIX, Arizona – September 9th, 2014 – Today at the SSA Tradeshow in Las Vegas, OpenTech Alliance, Inc. today announced the completed acquisition of TXT Collector and simultaneous launch of XpressCollect, a new Text Messaging (SMS) Self Storage Cloud service that automates the collection process for self-storage owners. SMS […]
OpenTech and PTI Australasia Partner to Serve Overseas Markets
OpenTech and PTI Australasia Partner to Serve Overseas Markets PHOENIX, Arizona/US – August 4th, 2014 – OpenTech Alliance, Inc., a US based technology company, announced today that it has entered into an international distribution agreement with PTI Australasia, a wholly owned subsidiary of Steel Storage Holdings. The partnership capitalizes on PTI Australasia’s 20 years of […]
Tax Savings Announcement
BIG Deductions for Self Storage PHOENIX, Arizona – August, 1st, 2014 – OpenTech Alliance, Inc. announced INSOMNIAC® Kiosks and the automated ILock Access & Security system both qualify for additional tax deductions under Section 179. Section 179 is an IRS tax code that allows you to deduct the purchase or lease price of technology (hardware […]
OpenTech Acquiring SMS Solution TXTCollector
OpenTech Acquiring SMS Solution TXTCollector PHOENIX, Arizona – July 17th, 2014 – OpenTech Alliance, Inc. today announced that they have entered into an agreement to acquire TXTCollector, from Hub Media Marketing, the makers of Text Messaging software that automates the collections of past due balances in the self-storage marketplace. Terms of the deal, which is […]
OpenTech Selected as Top Company to Work for in Arizona
PHOENIX, Arizona – July 4th, 2014 – OpenTech Alliance Inc, today announced that the company was chosen as one of the top employers to work for in the state of Arizona. The awards program, conducted by CareerBuilder (America’s largest online jobsite) and Republic Media (The Arizona Republic Newspaper), was designed to honor the best employers […]
OpenTech Collects $42 Million in 2013
PHOENIX, Arizona – June 29, 2014 – OpenTech Alliance, Inc. announced they have published the 2014 Self Service Technology White Paper. The 6th edition issue continues to report ongoing statistics and industry trends related to the use of self-service automation and technology throughout self-storage. Emphasizing the growth of automation at self-storage facilities, INSOMNIAC® kiosks have […]
OpenTech Wins Backing from Former Kiosk Skeptic
PHOENIX, Arizona – May 13th, 2014 –OpenTech Alliance, Inc. today announced that the company earned an important endorsement from Professional Self Storage Management LLC, a leading management company with a portfolio of over 50 self-storage facilities. Former kiosk skeptic, Melvin Holsinger, President of Professional Self Storage Management, has now taken advantage of the surge in technology […]
OpenTech Adds Second Call Center Location and Offers 24/7 Service
PHOENIX, Arizona – May 6th, 2014 – OpenTech Alliance, Inc. today announced they have extended their call center to the Eastern time-zone and beyond as well as now offer 24/7 service. For the past year they have been building up their remote call center in Dayton, OH, which now consists of over 10 full time […]
OpenTech Starts 2014 with Record-Breaking Quarter
PHOENIX, Arizona – April 16th, 2014 –OpenTech Alliance, Inc. today announced record-breaking sales for the first quarter in 2014. The company’s strong growth was led by an 81% percent increase over the same period last year in INSOMNIAC® kiosk sales. Overall, OpenTech’s Business Development Team sold more kiosks, INSOMNIAC Live! Call center services and INSOMNIAC Online rental solutions in Q1 […]
OpenTech Acquires Call Center Customer Base
PHOENIX, Arizona – March 31st, 2014 –OpenTech Alliance Inc., operator of the industry leading self storage call center, INSOMNIAC™ Live!, announced it has completed the acquisition of USStoragesearch.com’s (USSS) rollover call center service customer base. The two companies entered into an agreement in December of last year and have been working together for the past 3 months to transition the customer base to OpenTech’s customized service – Live! XpressRes.
Kiosk Helps Manager Break All-Time Sales Record
OpenTech Alliance, Inc. announced that Access Self Storage a 34, 400 sqft facility in Oakland New Jersey, reported an all-time high in unit rentals over the course of a month. Surprisingly the record breaking month happened over a mere 28 days in February. Access Self Storage installed their first INSOMNIAC™ Kiosk in January of 2014 and within days they started seeing a return on their investment.
OpenTech Partners with Carol Krendl to Design Next Generation Call Center
PHOENIX, Arizona – March 2nd, 2014 –OpenTech Alliance, Inc. has engaged Carol Krendl, CEO of SkilCheck Services (the industry’s leading secret shopping company) as a business consultant to take their industry leading call center to the next level and beyond. Krendl’s extensive work in the self-storage industry makes her a perfect partner to assist in […]
Anne Ballard’s Owners Report 20% More Revenue with OpenTech Call Center
PHOENIX, Arizona – February 19th, 2014 – OpenTech Alliance, Inc. announced that Top Operator, Universal Storage Group (USG), recently reported statistics on their portfolio of self storage properties that recognizes the impact of the INSOMNIAC™ Live! Call Center. “The OpenTech Call Center has contributed to an increase in revenue of about 20%. We see the call center as a bottom line benefit with a net effect to rentals each month, which helps us push our unit rates higher,” said Anne Ballard, President of Marketing, Training and Developmental Services at USG.
Kiosk Helps Independent Storage Owner Raise Occupancy by 13%
PHOENIX, Arizona – February 1st, 2014 –OpenTech Alliance Inc. today announced the notable success of Affordable Self Storage, a Class-A, fully automated property located in Douglasville, Georgia. With over 400 units, occupancy rates in December of 2013 totaled 94%, representing a 13% improvement over the same period last year. Owner Laurence McCoy attributed the surprising […]
OpenTech CEO Brings Technology Expertise to SSA Board
PHOENIX, Arizona – January 15th, 2014 –OpenTech Alliance Inc. announced that Robert A. Chiti, President and CEO at OpenTech, has been named to the Board of Directors of the Self Storage Association (SSA), the non-profit trade organization of the self storage industry. As such, Chiti will help to support and govern more than 60,000 facilities […]
Self Service EXPERTS Enhance Online Rental/Payment Solution
PHOENIX, Arizona – January 1st, 2014 – OpenTech Alliance Inc. announced the release of INSOMNIAC® Online V2, an enhanced version of their web/mobile rental and payment solution that comes with a new pay per rental pricing model. Since its launch in 2012, hundreds of self storage facilities have been using the cloud-based service and the […]
INSOMNIAC® Kiosk Pays for Itself in less than 6 months
PHOENIX, Arizona – December 10th, 2013 – OpenTech Alliance, Inc., a global leader in self storage technology, today announced another successful deployment of its INSOMNIAC® brand of self storage kiosks at Shetland Park Self Storage. Since installing the kiosk in February, it’s not too early to question whether the arrangement has worked. Over the first 10 […]
Storage Owners Choose Automation over the Sale of Facility
PHOENIX, Arizona – July 10th, 2013 –OpenTech Alliance, Inc, today announced the successful transformation of Store Oronogo Self Storage, a two hundred unit facility located in Oronogo Missouri. The overhaul highlights a new business model that emphasizes maintaining relationships between tenants and ownership on a never-ending basis. As customer convenience continues to move toward the top of tenant expectations, resident owners Gene and Jane Mitchell, found more and more tenants wanted to do business during off peak hours.
OpenTech Unveils In-Store Bilingual Office Assistant
PHOENIX, Arizona – April 2nd, 2013 –Today at the 2013 SiteLink User Conference in Las Vegas, OpenTech Alliance Inc. announced the immediate availability of their newest self service solution the INSOMNIAC® 50 – the In-Store Bilingual Office Assistant. Following almost a decade of developing self service technologies that generate new rentals from outside of the […]
Independent Facility Owners Making Big Money with INSOMNIAC® Kiosks
PHOENIX, Arizona – March 23rd, 2013 –OpenTech Alliance, Inc. today announced that the top 100 performing facilities with less than 300 units rented an average of 6 new units a month in 2012 thru their INSOMNIAC® bilingual kiosk, while the top 100 performing kiosks overall rented an average of 12 units a month in the […]
OpenTech’s Bilingual Kiosks & Online Solutions Collect $24 Million in 2012
PHOENIX, Arizona – February 25th, 2013–OpenTech Alliance, Inc. announced today that it has exceeded the $94 million mark in rental fees collected by its INSOMNIAC™ line of self service rental solutions. In 2012 alone, over $24 million was realized by self storage operators throughout the U.S. and Canada.
Storage World Operates 9 Facilities using 5 Kiosks
OpenTech Alliance, Inc. announced today that Storage World, a leading self storage operator in New Jersey and Pennsylvania, has successfully implemented OpenTech’s INSOMNIAC™ AssistantManager throughout their entire portfolio of 9 facilities. The AssistantManager is a self storage solution that incorporates the use of onsite self service kiosks along with an integrated offsite sales and service call center.
OpenTech Delivers Feature Rich Kiosk at Lower Price Point
PHOENIX, Arizona – February 5th, 2013 –OpenTech Alliance, Inc. introduced their latest in the line of innovative self-storage kiosks – the INSOMNIAC® 570. The new INSOMNIAC 570 can be installed thru the wall or on a pedestal and comes equipped with a full line of user-friendly features. The 570 is a perfect self service solution […]
